MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting.
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Beauty Therapist Manager
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma
- Experience3 - 5 years
- LocationNairobi
- Job FieldArt / Crafts / Languages 
Key Responsibilities:
Service Delivery:
- Perform beauty treatments, including waxing, nails, hair styling, facials, and other salon services as needed.
- Ensure all beauty treatments are carried out tthe highest standards and in line with industry best practices.
- Maintain excellent client relationships by providing professional and personalized services.
Operational Management:
- Oversee daily salon operations, including appointment scheduling, inventory management, and hygiene maintenance.
- Implement policies and procedures tensure efficient and smooth workflow.
- Ensure compliance with health and safety regulations and industry standards.
Team Leadership:
- Recruit, train, and mentor beauty therapists tenhance their skills and knowledge.
- Assign duties and supervise staff tensure high levels of productivity and customer satisfaction.
- Conduct performance evaluations and provide constructive feedback timprove service delivery.
Customer Experience:
- Ensure clients receive top-tier service and address any concerns or complaints professionally.
- Develop strategies tenhance customer retention and satisfaction.
- Introduce and promote new beauty treatments and products tclients.
Business Growth & Marketing:
- Develop promotional strategies tattract and retain clients.
- Maintain an active social media presence and collaborate with marketing teams tboost brand awareness.
- Identify opportunities for expanding services and increasing revenue.
Inventory & Supplies Management:
- Monitor and manage stock levels of beauty products and equipment.
- Ensure proper usage and maintenance of beauty tools and supplies.
- Liaise with suppliers tprocure high-quality beauty products.
Requirements:
- Degree/Diploma or certification in Beauty Therapy, Cosmetology, or a related field.
- Proven hands-on experience in beauty therapy, including waxing, nails, hair, and facials.
- Minimum of 3-5 years of experience in a managerial role within the beauty industry.
- Strong leadership, communication, and organizational skills.
- Ability to train and mentor beauty therapists.
- Excellent customer service skills with a passion for the beauty industry.
- Knowledge of current beauty trends, treatments, and products.
- Proficiency in managing social media marketing.
Preferred Qualifications:
- Additional certifications in advanced beauty treatments.
- Experience in sales and marketing within the beauty industry.
- Ability tmultitask and work in a fast-paced environment.
Method of Application Interested and qualified? Go to MNC Consulting Group Limited on www.linkedin.com to apply
