The Central Bank of Kenya is a public institution established under Article 231 of the Constitution of Kenya, 2010. The Bank is responsible for formulating monetary policy to achieve and maintain price stability and issuing currency. Pursuant to the CBK Act, the Central Bank promotes financial stability through regulation, supervision and licensing of fin...
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- Contents
- Open Jobs
- Director, CBK - Institute of Monetary Studies (Director)
- Program Coordinator, Central Banking Programs (Deputy Manager) - CBK - Institute of Monetary Studies
- Head of Digital Payment Services (Deputy Director) - Banking and Payments Services
- Lead Plumber, Maintenance (Plumbing), (Senior Business Analyst 2) - General Services
- Chief Librarian (Manager 2) - Research
- Senior Manager, Policy and Data Analysis (Senior Manager) - Banking and Payments
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience15 years
- LocationNairobi
- Job FieldFinance / Accounting / Audit 
Job Purpose
- The Director is responsible for providing leadership in the execution of the school’s mandate of facilitating capacity building for Central Bank of Kenya and the financial sector locally and in the region.
Key Duties and Responsibilities
Strategic Responsibilities
- Provide overall leadership on the strategic plan formulation, implementation, organization, and the administration of the school.
- Identify research priorities as part of the strategic vision for the school.
- Promote links and maintain effective collaboration and partnerships with other institutions, policy makers, the banking sector, and other key stakeholders both local and international that are of mutual interest to the school.
- To work towards attracting research grant incomes and other funding for the school through funding proposals and partnerships.
Technical and Operational Responsibilities
- Initiate, develop, and deliver training programs for the Bank and the financial sector.
- Ensure delivery of the school’s training programs by developing procedures for registration as well as certification and being responsible for the overall delivery of the student experience.
- Ensure optimal utilization of conference facilities, financial and human resources, and management information systems.
- Provide academic leadership for the school and provide a coherent vision for the school’s research agenda.
- Monitor, evaluate and report on the school’s performance.
- Ensure continuous professional development of the school’s staff.
- Use evaluation to continuously improve the training offered.
- Oversee the continuous improvement of the school’s facilities including Information Technology, training rooms and training materials.
- Implement decisions of the Bank Management.
- Oversight and management of the school’s budget.
- Ensure sound financial practices are maintained in the school.
- Ensure the Bank policies, regulations and related legislations among other guidelines and principles are always adhered to.
- Responsive and active team player in line with CBK values.
- Take responsibility for timely production of ad hoc and periodic reports.
- Work collaboratively with other departments to achieve the outlined objectives and goals.
- Act as the Ambassador for the School and raise its profile internationally.
- Inspire, motivate, and provide effective performance management to the staff at the school.
- Any other assigned roles and responsibilities that may be assigned by the management from time to time.
Qualifications
- Bachelor’s Degree in Education, Business, or related Social Sciences.
- Master’s Degree or higher academic qualifications in Education, Business or related Social Science fields from a university recognized in Kenya is an added advantage.
- Membership of a Professional Association/body.
- Professional qualification is an added advantage.
Work Experience
- Minimum of fifteen (15) years’ working experience in Accounting, Finance or related discipline in a large reputable organization with at least five (5) years at senior leadership role.
Competencies
Technical Competencies
- Demonstrate experience in executive management with knowledge of trends in skills training and development.
- Experience in education and education policy.
- Demonstrate leadership and management capabilities.
- Financial management skills.
- People management skills.
- Policy formulation skills.
- Visionary, transformative and results-oriented strategic thinker.
- Excellent organizational, interpersonal and communication skills.
- Capacity to work under pressure to meet strict deadlines.
- Project management and organizational skills.
- Strong marketing, public relations, and fundraising experience with ability to engage a wide range of stakeholders.
- Ability to manage resources to ensure that the school is self-sustaining from income generated from research funders and other sources.
Behavioral/ General Competencies
- Leadership and people management including performance management, coaching & mentoring.
- High level interpersonal and cross-cultural skills, including ability to build consensus, alliances, and collaborative relationships with sensitivity to diversity.
- Critical & analytical thinking and problem-solving skills- ability to understand issues from multiple perspectives/layers and take account of the wider business context when crafting solutions.
- Proficient project management skills.
- Organizational and administrative skills.
- Ability to be forward thinking and use technology and other modern tools to drive decision making and implementation.
- Ability to consider emerging trends, developments and long-term opportunities and align organizational requirements with desired outcomes.
- Strategic thinking and decision making.
- Independence of thought and objectivity.
- Professionalism, integrity, and honesty in line with CBK values.
- Oral and written communication skills- ability to communicate clearly, simply and in a structured manner; and to use communication tools appropriately and effectively.
- Ability to withstand strategic and operational challenges and maintain momentum.
- Emotional intelligence and ability to convince stakeholders.
- Customer orientation. Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
- Risk management- ability to identify departmental risks and develop mitigating measures.
- Governance- knowledge and ability to ensure good governance practices.
- Ability to manage multiple stakeholders and drive change.
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience5 years
- LocationNairobi
- Job FieldProject Management 
Job Purpose
- The role holder is responsible for design, development, planning, and delivery as well as day-to-day coordination of assigned courses in relation to CBK core departments. The course coordinator works closely with Team Leaders in the planning and execution of training programs.
Key Duties and Responsibilities
Roles and Responsibilities
- In consultation with the Manager, organize and hold meetings with course facilitators to review, realign and customize course content and delivery strategies as appropriate for CBK Core departments.
- Conduct Pre- Training Skills Audit for applicants, to meet the client’s expectations.
- Identify lead trainer.
- Market and announce scheduled courses.
- Prepare course budget for approval by Head of Division.
- Monitor course delivery and evaluate participants’ feedback.
- Conduct post training initiatives of course evaluation, course report, maintenance of course records and process payments.
- Conduct annual review of training calendar.
- Research and review of ongoing courses and content in relation to emerging trends and contemporary issues in the financial sector.
- Any other duties that may be assigned from time to time by the Head of Division / Management.
Qualifications
- Bachelor’s Degree in Education, Business or related Social Sciences.
- Master’s Degree or higher academic qualifications in Education, Business or related Social Science fields from a university recognized in Kenya.
- Professional qualification is an added advantage.
Work Experience
- At least five (5) years of relevant post-qualification experience.
Competencies
Technical Competencies
- Demonstrate experience in training with knowledge of trends in skills training and development of training programs.
- Ability to implement annual training plans and schedules.
- Ability to develop tools and methods to measure effectiveness of training programs.
- Ability to identify efficient and effective training methods, techniques, and ideas that align with different developmental needs.
- Ability to develop training courses associated with the introduction of new products or services or designed to increase skill development.
- Problem-solving and decision-making skills.
Behavioural/ General Competencies
- Project management skills and being able to multi-task.
- Organizational and administrative skills.
- Ability to identify emerging trends that will inform training in the future.
- Independence of thought and objectivity.
- Professionalism, integrity and honesty in line with CBK values.
- Oral and written communication skills- ability to communicate clearly, simply and in a structured manner; and to use communication tools appropriately and effectively.
- Emotional intelligence.
- Customer orientation for both internal and external clients.
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience10 years
- LocationNairobi
- Job FieldFinance / Accounting / Audit 
Job Purpose
The Head of Digital Payments Division is responsible for the supervision of the activities of the three Sections to ensure that the Division meets its functional objectives and contributes to the achievement of NPS mandate.
Key Duties and Responsibilities
Strategic Responsibilities
- Implement the National Payments Services (NPS) oversight framework by rolling out off-site as well as on-site oversight programs.
- Implement a new integrated information management system to facilitate the electronic submission and processing of National Payments Services (NPS) returns.
- Contribute as appropriate to the performance of National Payments Services (NPS) function and to the overall achievement of CBK’s strategic objectives by actively participating in the development, implementation, and execution of the Bank’s strategic plan.
- Implement projects aimed at improving the implementation of CBK mandate for payments to ensure smooth, efficient, secure and effective national payment system.
- Review and approve the development of oversight policy framework and oversight implementation tools, assessment of sector performance and induce change where necessary.
- Provide leadership in the formulation of payment systems policy and spearhead innovation in line with the strategy of the bank, national and regional priorities.
- Oversee the preparation of analytical information of the payment sector to determine the health of payment systems in Kenya.
- Oversee and approve the authorization of payment service providers and approval of new innovative payments products to promote an all-inclusive, technologically driven national payment system.
Technical and Operational Responsibilities
- Supervise review of new payment service providers’ applications and recommend for approval to Management in line with the National Payments Services (NPS) Act and Regulations.
- Review and recommend for approval all applications for the launch of any new payment product/service by existing payment service providers.
- Ensure that research and analysis on emerging issues is carried out e.g. FinTechs, Trust income distribution etc.
- Review NPS policy framework continuously with the aim of aligning the National Payments Services (NPS) Act and Regulations to the modern practices in payments in line with the best practice.
- Review consumer awareness programs and sensitization on new payment policy initiatives.
- Identify new areas for inclusive financing and recommend actions for policy formulation.
- Ensure the optimal performance of the information management system for National Payments Services (NPS).
- Ensure payment systems infrastructure meets international standards through assessment of Payment Systems against international standards.
- Oversee the development of a risk management framework for payment systems/instruments.
- Review oversight reports prepared for management including e.g. annual oversight reports, Financial Stability (FS) report and incident reports.
- Coordinate and chair meetings with prospective new payment service provider for regulatory guidance.
- Oversee divisional budget development and monitoring.
- Mentor and coach the team to ensure that they deliver on the tasks in a timely manner.
- Supervise the teams and monitor performance using the available appraisal tools.
- Ensure that the annual training plan carters for all staff in National Payments Services (NPS) to ensure effective service delivery.
- Participate in various stakeholders’ forums and interdepartmental meetings.
- Any other roles and responsibilities that may be assigned from time to time
Qualifications
- Bachelor’s Degree in Economics, Banking, Accounting, Finance, Business Administration, Insurance, Law, Mathematics, Computer Science, or related field of study.
- Master’s Degree in Economics, Banking, Accounting, Finance, Business Administration, Insurance, Law, Mathematics, Computer Science, or related field of study is an added advantage.
- Professional qualifications in Banking, Accounting, Finance, Risk Management, or related field of study is an added advantage.
Work Experience
- At least ten (10) years’ work experience in Payments & Banking operations, Financial Services, Economics, Accounting or similar operations; five (5) of which should be in a senior leadership role.
Competencies
Technical Competencies
- Good understanding of national payment systems issues
- Good understanding of financial reporting requirements and standards
- Accounting/finance knowledge
- Good understanding of Banking Laws and regulations
- Good understanding of Central Banking Operations
- Good IT skills
Behavioral/ General Competencies
- Leadership and people management including performance management, coaching & mentoring - Ability to motivate, influence staff to act towards achieving a common goal. Create and articulate a vision, inspiring others to work towards achieving the vision and providing developmental and stretching opportunities to staff - in line with skills, abilities, and experience.
- Planning and organization - Ability to organize work, set priorities, and determine resource requirements; determine short or long-term goals and strategies to achieve them; coordinate with other stakeholders or part of the organization to accomplish goals.
- Quality orientation - Ability to check work to ensure accuracy. Adopt a disciplined approach to work and drive for closure, results, and success.
- Communication and information sharing -Ability to express information clearly and succinctly, orally and in writing, considering the audience and the nature of the information.
- Professionalism, work ethic and integrity - Ability to convey a high level of excellence and competence on delivery of duty.
- Critical and analytical thinking and problem-solving skills- ability to understand issues from multiple perspectives/layers and take account of the wider business context when crafting solutions.
- Risk management- ability to identify departmental risks and develop mitigating measures.
- Collaboration and teamwork - Ability to work collaboratively within a group of people to achieve a common goal. Support team members to take decisions independently and take the lead in their area of expertise.
- Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.
- Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
- Resilience - Ability to withstand operational challenges and maintain momentum.
- Decision making - the ability to make better decisions, as defined by decision-making principles posited by models of rational choice.
- Emotional Intelligence -manages emotions in a mature and composed manner as expected of staff.
- Analytical –highly analytical and ability to challenge status quo based on quantitative facts and impacts.
- Digital mind-set - Ability to recognize the importance and impact of technology on the ways of working and integrate technology in the day-to-day job to achieve efficiency, quality, and productivity in the function.
- Creativity and innovation - Promote an environment that encourages creative thinking, and innovation within the ambits of existing rules/guidelines.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience5 years
- LocationNairobi
- Job FieldEngineering / Technical 
Job Purpose
The role holder is responsible for carrying out plumbing and drainage maintenance work in the Bank.
Key Duties and Responsibilities
Roles and Responsibilities
- Participate in the development of maintenance plans for the bank’s plumbing and drainage systems.
- Undertake maintenance of plumbing and drainage systems in the bank.
- Assist in the preparation of specifications for plumbing and drainage works including the branches and currency centers.
- Assist in the supervision of service providers.
- Participate in evaluation of plumbing and drainage quotations and tenders.
- Assist in the preparation of specifications for plumbing and drainage items and materials to be purchased.
- Participate in Quotations and Tender Evaluation, Inspection and Acceptance Committees.
- Any other duty that may be assigned.
Qualifications
- Government Trade Test Grade 1 or Final Proficiency Certificate in plumbing and drainage systems.
- Higher National Diploma in Building construction, Civil Engineering, or related field.
Work Experience
- At least five (5) years’ post qualification experience in plumbing works within a large and busy organization.
Competencies
Technical Competencies
- Technical skills in plumbing and drainage systems.
- Skills at reading and comprehending plumbing and drainage drawings.
- Knowledge on fixing and maintenance of plumbing and drainage fixtures.
- Good understanding of water consumption patterns and usage.
- Good understanding of OSHA and plumbing works related codes.
Behavioral/ General Competencies
- Planning and organization - Ability to organize work, set priorities, and determine resource requirements; determine short or long-term goals and strategies to achieve them; coordinate with other stakeholders or part of the organization to accomplish goals.
- Quality orientation - Ability to check work to ensure accuracy. Adopt a disciplined approach to work and drive for closure, results, and success.
- Professionalism, work ethic & integrity - Ability to convey a high level of excellence and competence on delivery of duty.
- Collaboration and teamwork - Ability to work collaboratively within a group of people to achieve a common goal.
- Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.
- Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
- Resilience - Ability to withstand operational challenges and maintain momentum.
- Building consensus and influencing.
- Emotional Intelligence. Ability to handle and manage emotions in a professional manner.
- Strong communication and presentation skills including ability to develop proposals and specification for works.
- Good negotiation skills.
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience8 years
- LocationNairobi
- Job FieldICT / Computer 
Job Purpose
- The Chief Librarian is the custodian of all library information resources for the Bank and is supposed to provide professional leadership for the Bank libraries. The office is responsible for providing high quality library services to staff in support of the Bank’s mandate and mission; and be constantly innovating to the information needs of a modern central bank.
- The job holder is expected to provide the Bank with a world-class archive that should enable staff access the institutional memory, as well as maintain a strong records management program to assure the capture and preservation of the Bank’s memory. The Chief Librarian is therefore charged with overseeing the acquisition, installation, maintenance and upgrades of integrated Library Security Management Systems.
- The job holder is the key liaison with other International and National Financial Institutions Libraries, as well as other relevant institutions aimed at enhancing information service delivery to Bank staff.
Key Duties and Responsibilities
Strategic Responsibilities
- Responsible for providing high quality library services to staff in support of the Bank’s mandate and mission and be constantly innovating to the information needs of users.
- To provide a world-class archive that should enable the Bank staff access the institutional memory from any of the workstations, as well as maintain a strong records management program to assure the capture and preservation of that memory.
- Provide professional leadership in the modernization of the Bank libraries.
- Custodian of all library information resources Bank wide.
- Develop and deliver innovative library products and services to accommodate the changing information needs of the Bank.
- Provide staff with policies, guidelines and tools to effectively manage access to information resources.
- Assure the accessibility of the Bank history through the organisation and preservation of historical documentation, including developing cutting edge digital preservation methodologies.
Technical and Operational Responsibilities
- Provide leadership to the library staff, direct, plan, supervise and co-ordinate activities in the Section.
- Oversee the acquisition, installation, maintenance and upgrades of integrated library security management software and library security management systems.
- Deliver library content electronically to desktops of staff, Bank wide, and support the use of those resources with outreach, training and reference services.
- In charge of the library inventory management.
- Develop management information processing and dissemination strategies to enhance information access and use.
- Manage and resolve staff queries
- Develop, implement and update Library collection management policy, guidelines and operational manual to enhance service delivery.
- Prepare the Library annual budgets, performance tools and log frames, Risk management and Business Continuity Plans.
- Reference services and client relations (both external and internal customers).
- Carry out user needs assessment.
- Supervise the print and distribution of the Department’s publications including the Bank’s Annual Report, Quarterly Economic Reviews and Statistical Bulletins.
Other Responsibilities
- Training on access and use of e-resources.
- Oversee training of Library staff, ensure adherence to Library policies and effective client service.
- Liaise with other financial sector regulators libraries as well other relevant institutions to enhance information service delivery to Bank staff.
- Attend/participate in workshop/conferences on behalf of CBK Libraries.
- Any other roles and responsibilities that may be assigned from time to time.
Qualifications
- A Bachelor’s Degree in Library and information studies.
- Master’s Degree in Library Studies and Information Science is an added advantage.
Work Experience
- At least eight (8) years working in a library set up with at least five (5) years at a job with similar professional complexity in an e-library environment.
Competencies
Technical Competencies
- Good practical knowledge of online cataloguing and classification using Dewey Decimal Classification scheme, Anglo-American cataloguing rules and Resource Description and Access toolkit.
- Good understanding of universally accepted standards and best practices for effective cataloguing and classification of Library resources both manual and electronic.
- Strong communication and presentation skills.
- Managerial skills gained in an e-library environment of a large institution.
Behavioral/ General Competencies
- High level of interpersonal skills, including ability to build alliances and collaborate across libraries.
- A team player, possessing excellent communication, analytical, planning and organizational skills.
- A clear demonstration of people management skills, creative, dynamic and open minded.
- Mature person with proven integrity, initiative and drive.
- Strategic thinking and problem-solving skills.
- Leadership - Ability to motivate and influence staff to act towards achieving a common goal. Create and articulate a vision, inspiring others to work towards achieving the vision and providing developmental and stretching opportunities to staff - in line with skills, abilities, and experience.
- Planning and organization - Ability to organize work, set priorities, and determine resource requirements; determine short or long-term goals and strategies to achieve them; coordinate with other stakeholders or part of the organization to accomplish goals.
- Quality orientation - Ability to check work to ensure accuracy. Adopt a disciplined approach to work and drive for closure, results, and success.
- Communication and information sharing -Ability to express information clearly and succinctly, orally and in writing, considering the audience and the nature of the information.
- Professionalism, work ethic and integrity - Ability to convey a high level of excellence and competence on delivery of duty.
- Collaboration and teamwork - Ability to work collaboratively within a group of people to achieve a common goal. Support team members to take decisions independently and take the lead in their area of expertise.
- Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.
- Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
- Resilience - Ability to withstand operational challenges and maintain momentum.
- Decision making - the ability to make better decisions, as defined by decision-making principles posited by models of rational choice.
- Emotional Intelligence -manages emotions in a mature and composed manner as expected of staff.
- Analytical –highly analytical and ability to challenge status quo based on quantitative facts and impacts.
- Digital mind-set - Ability to recognize the importance and impact of technology on the ways of working and integrate technology in the day-to-day job to achieve efficiency, quality, and productivity in the function.
- Creativity and innovation - Promote an environment that encourages creative thinking, and innovation within the ambits of existing rules/guidelines.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience10 years
- LocationNairobi
- Job FieldData, Business Analysis and AI 
Job Purpose
The role holder is responsible for overseeing the development and implementation of policy and regulations that governs the national payment systems as well as data collection and analysis of the performance and health of payment systems in Kenya.
Key Duties and Responsibilities
Strategic Responsibilities
- Work effectively as part of the middle management to deliver on the Key Result Areas and demonstrates competencies of his/her role.
- Contribute as appropriate to the performance of National Payment Systems function and to the overall achievement of CBK’s strategic objectives.
- Supervise the staff in the section to ensure the section delivers its mandate.
Technical and Operational Responsibilities
- Oversee the design and coordination of BPS engagement with local and global stakeholders and central banks on emerging issues in the payments space, domestically and internationally.
- Oversee implementation of an integrated information management system for electronic submission (EDW) and processing of NPS returns.
- Carry out research and analysis on emerging issues in the national payments systems.
- Continually review the NPS policy framework
- Continually review NPS laws and regulations
- Design policy and frameworks that enable discharge of CBK payments mandate.
- Carry out sensitization on new payment policy initiatives.
- Identify new areas for inclusive financing and recommend actions for policy formulation.
- Coordinate all activities related to financial inclusion within the Division.
- Monitor industry developments.
- Ensure that data received is processed and required standard reports generated.
- Update the statistics on the CBK website
- Supervise the staff in the section and monitor progress using appraisals.
- Oversee the identification of capacity building staff needs in the Section to enable the staff deliver on their performance targets.
- Any other roles and responsibilities that may be assigned.
Qualifications
- Bachelor’s Degree in Economics, Banking, Accounting, Finance, Business Administration, Insurance, Law, Mathematics, Computer Science or related field of study.
- Professional qualifications in Banking, Accounting, Finance, Risk Management, or related field of study is an added advantage.
Work Experience
- At least ten (10) years’ work experience in Payments & Banking Policy and Operations, Financial Services, Economics, Accounting or similar operations, with at least five (5) years in a supervisory/managerial capacity.
Competencies
Technical Competencies
- Working knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources.
- Strong SQL skills, ability to perform effective querying involving multiple tables and sub-queries.
- Understanding of and experience using analytical concepts and statistical techniques- hypothesis development, designing tests, analysing data and drawing conclusions.
- Demonstrated experience building and leading quantitative analyses as well experience building response and risk models.
- Knowledge and understanding of Banking laws and regulations.
- Good understanding of Central Banking operations.
- Knowledge and understanding of Economic issues both local and international.
- Advanced IT skills.
- Experience working with large data sets and advanced analytical tools, programs and systems.
Behavioral/ General Competencies
- Leadership and people management including performance management, coaching & mentoring - Ability to motivate, influence staff to act towards achieving a common goal. Create and articulate a vision, inspiring others to work towards achieving the vision and providing developmental and stretching opportunities to staff - in line with skills, abilities, and experience.
- Planning and organization - Ability to organize work, set priorities, and determine resource requirements; determine short or long-term goals and strategies to achieve them; coordinate with other stakeholders or part of the organization to accomplish goals.
- Quality orientation - Ability to check work to ensure accuracy. Adopt a disciplined approach to work and drive for closure, results, and success.
- Communication and information sharing -Ability to express information clearly and succinctly, orally and in writing, considering the audience and the nature of the information.
- Professionalism, work ethic and integrity - Ability to convey a high level of excellence and competence on delivery of duty.
- Critical and analytical thinking and problem-solving skills- ability to understand issues from multiple perspectives/layers and take account of the wider business context when crafting solutions.
- Risk management- ability to identify departmental risks and develop mitigating measures.
- Collaboration and teamwork - Ability to work collaboratively within a group of people to achieve a common goal. Support team members to take decisions independently and take the lead in their area of expertise.
- Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.
- Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
- Resilience - Ability to withstand operational challenges and maintain momentum.
- Decision making - the ability to make better decisions, as defined by decision-making principles posited by models of rational choice.
- Emotional Intelligence -manages emotions in a mature and composed manner as expected of staff.
- Analytical –highly analytical and ability to challenge status quo based on quantitative facts and impacts.
- Digital mind-set - Ability to recognize the importance and impact of technology on the ways of working and integrate technology in the day-to-day job to achieve efficiency, quality, and productivity in the function.
- Creativity and innovation - Promote an environment that encourages creative thinking, and innovation within the ambits of existing rules/guidelines
Method of Application
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