(Jobs in Kenya) Consultancy on Identification of a Digital Partner to Support Digital Financial Inclusion of Refugee and Host Community Entrepreneurs at Danish Refugee Council (DRC) - Gazeti Jobs

(Jobs in Kenya) Consultancy on Identification of a Digital Partner to Support Digital Financial Inclusion of Refugee and Host Community Entrepreneurs at Danish Refugee Council (DRC)

2 months ago 16

Scope of work and Methodology

  • The Consultant will be required to prepare a detailed methodology and work plan indicating how
  • the objectives of the project will be achieved, and the support required from DRC.
  • Demonstrate how members are grouped on the platform. Members should be organised in savings and lending groups for training and effective service delivery.
  • Self-service on multiple touchpoints for services like mobile KYC and mobile money to lower costs and extend access in hard to reach communities
  • Full transparency on the group finances, all transactions and other requests such as wallet balances, savings etc
  • The solution must be integrated with most of the largest MNOs – (Mobile Network Operators) in Kenya.
  • Demonstrate innovative and reliable solutions put in place to meet last mile challenges in far to reach areas and financial inclusivity.
  • The vendor must demonstrate that she has handled a project with 3 organisations with the size of DRC.

Deliverables

The digital platform must meet the below technical requirements to be relevant for the project:

  • Simple user friendly/customer journeys.
  • Mobile first design with a progressive web application.
  • Multi-language support.
  • Offline mode.
  • Avail services on multiple touch points such as USSD/SMS/Web
  • Solution should work well on low end feature phones
  • Consume minimal data.
  • Enforce security through SSL Encryption, PINs etc
  • Back-end real time uptime/downtime monitoring
  • Have secure language agnostic APIs to connect to other banking and on-demand platforms such as analytics.
  • Strict data privacy and data sharing rules.
  • Ability for a variety banking products/services to be made available without sensitive data sharing.

Eligibility, qualification, and experience required

The successful candidate(s) must be able to work independently to deliver the required outputs working with a variety of internal and external stakeholders. Qualifications will include:

  • Minimum 3 years of experience in financial access research with an understanding of financing structures as well as technical requirements of FINTECH.
  • Relevant background in development of business digital platforms.
  • Experience in East Africa with an understanding of the policy environment and challenging context.
  • Demonstrated experience and understanding of displacement-affected communities and their financial needs.
  • Proven track record in conducting similar studies and assessments.
  • Ability to structure complex insights into written and visual products that bring out key features and enable decision making
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