Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via mobile services. We aim to become the leading African provider of a broad set of inclusive financial products, delivered through technology in a fast, efficient and professional manner.
Read more about this company
- Contents
- Open Jobs
- Business Analyst -Product
- Process Analyst
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
- LocationNairobi
- Job FieldData, Business Analysis and AI 
This is a hands-on role that blends business analysis with technical execution — you’ll work across SQL, Google Sheets, Firebase, and App Script environments to deliver insights and shape product development.
Responsibilities:
- Embed within a cross-functional product area and support product experiments and growth strategies across one or more products, from discovery, definition, and development to delivery.
- Partner with the Product Growth Manager to support the execution of product experiments across the full funnel (acquisition, engagement, retention).
- Write performant SQL queries to extract insights from BigQuery and other cloud data warehouses.
- Build and maintain dynamic dashboards, trackers, and growth models using Google Sheets and App Scripts.
- Analyse Firebase event data to understand in-app behaviour and identify opportunities for optimisation.
- Document business and technical requirements for product experiments and assist in setting up A/B tests.
- Track experiment performance and synthesise findings into clear, actionable recommendations.
- Collaborate with product, engineering, marketing, and customer care teams to align insights with business priorities.
- Identify gaps or inefficiencies in data sources and work toward consistent, standardised data models.
- Assist in developing tools and scripts to automate routine reporting and experiment tracking processes.
- Monitor key product KPIs such as DAU/MAU ratios, feature adoption, and funnel conversion metrics across markets.
- Present findings and insights to stakeholders to influence strategic decision-making.
What we are looking for:
Education level:
- Bachelor’s degree in Computer Science, Data Analytics, Information Systems, Engineering, Business, or a related field from an accredited institution or equivalent experience with demonstrated proficiency
Experience:
- This is an early career role; therefore, no prior experience is required. However, candidates with demonstrated experience in Data or Product teams will be considered favourably.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
- LocationNairobi
- Job FieldICT / Computer 
Key Responsibilities:
- Achieve deep understanding of business needs and processes
- Engage business leaders on current processes, gaps, and anticipated changes
- Drive efficiency through process mapping and identification of opportunities
- Create systems for operating teams to use, primarily in Google Cloud Platform
- Provide initial training and support for operating teams until they are self-sufficient
- Design and conduct experiments to quantitatively identify best practices
Qualifications (Required):
- SQL
- Spreadsheet management
Qualifications (Preferred):
- University degree in a quantitative field
- Computer Science, Actuarial Science, Engineering, Statistics, Econ, Math, MIS
- Dashboarding
- Python
Method of Application
Use the link(s) below to apply on company website.
