Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.
Housing Finance started operations with the main objective of implementing the government’s policy of promoting thrift and home ownership by lending ...
Read more about this company
- Contents
- Open Jobs
- Managing Director - Property Subsidiary
- Head of Wealth Management, Retail Banking
- Branch Service & Operations Officer
- Manager, Cost Management
- Client Liaison Officer
- Relationship Officer
- Manager, Compliance Risk Management
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience10 years
- LocationNairobi
- Job FieldReal Estate 
Principle Accountabilities
Strategic Leadership & Business Growth
- Develop and implement the company’s strategic plan in alignment with the Board’s vision and market demands.
- Identify and drive new business opportunities, partnerships and revenue streams.
- Spearhead innovation in property development, advisory services and affordable housing projects.
- Oversee financial performance, ensuring revenue growth, profitability and cost efficiency.
- Effectively manage business sustainably.
Team Leadership & Culture Development
- Lead, mentor and motivate senior executives and employees to achieve company goals.
- Foster a high-performance culture that emphasizes execution, accountability, innovation and customer-centricity.
- Ensure staff capacity building through learning, talent development and succession planning.
Risk Management & Operational Excellence
- Oversee the development and execution of financial strategies, ensuring sound budget management and fiscal responsibility.
- Manage risks associated with property development, land acquisition, regulatory compliance and market fluctuations.
- Ensure effective cash flow management and oversee the preparation of financial reports.
- Provide leadership in project management, ensuring timely delivery of projects milestones, serviced land and advisory services.
- Optimize operational processes, enhancing productivity and efficiency across all departments.
- Establish and enforce strong governance structures and risk management frameworks.
Stakeholder & Relationship Management
- Cultivate and maintain relationships with investors, Board of Directors, government agencies, landowners, financial institutions and key industry stakeholders.
- Engage with regulatory bodies to ensure compliance with real estate, financial and corporate governance laws.
- Represent the company as a thought leader at industry forums and conferences.
Key Competencies and Skills
General & Technical Competencies
- Business Acumen: Assesses the commercial viability of new business and financial opportunities, proactively looks for breakthrough opportunities that will dramatically generate new returns, and seize opportunities to build revenues and maximize profitability.
- Strategic Orientation: Uses information from multiple business factors to identify growth areas and creates a compelling and inspiring course by communicating goals and articulating vision in ways that connect the organization at large and makes employees feel part of the bigger picture.
- Result Orientation: Actively works to overcome obstacles by changing strategy and doubling efforts using multiple approaches in case of deviation from plan.
- Developing Self & Others: Creates a learning culture where development is a priority and supports the development of managers.
- Customer Focus: Being great at identifying client needs and making it a primary focus. Champions’ establishment of required customer service and institutionalization of a culture of service orientation.
- Networking & Building Partnerships: Building strong relationships within and outside the organization through formal and informal avenues.
- Influencing & Negotiating: persuades and influences others to take a particular course of action, develops alliances for organizational benefit.
- Analytical Thinking: Creates new models and ways of thinking that force others to look at a situation differently.
Minimum Qualifications, Knowledge and Experience
Education & Experience
- Bachelor’s degree in Built Environment, Project Management, Business Administration, Finance, Engineering, or a related field. A Master’s degree (MBA) is preferred.
- Minimum of 10 years of experience in real estate, property development, finance, or related industries, with at least 7 years in a senior leadership role.
- Proven track record in strategic leadership, business growth and financial management.
- Extensive experience in stakeholder engagement, government relations and regulatory compliance.
- Experience in commercial with P&L responsibility.
- Solid knowledge of real estate market trends, property financing, investment management and land management.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience10 years
- LocationNairobi
- Job FieldBanking 
Principle Accountabilities
Strategy/ Financials:
- Develop and execute strategies to set up the division and identify business development opportunities.
- Accountable for the achievement of financial and market goals.
- Build and maintain relationships with key stakeholders and work with Marketing to establish Wealth Management brand and awareness.
- Develop, implement and achieve annual goals and objectives as established in annual operating plan/strategy.
- Providing vision, direction and leadership to his/her market and team.
- Lead execution of wealth strategic initiatives for Mass Affluent, Diaspora and High Net Worth client segments as well as Corporates.
- Coordinate with The Bank’s branches to achieve client segment sales targets (e.g. revenue to plan, insurance sales, managed money new business sales and referrals to partners).
- Identify and sign up Strategic Partners for growth.
Sales/Sales Management:
- Coach and support Team members and holding them accountable for standards of excellence.
- Set individual and Team targets to ensure market growth and penetration.
- Create an effective sales culture in which individual and team quality goals are met.
- Provide sales management direction through review and analysis of market trend data, pipeline reports, call reports, and win/loss trends.
- Develop group-wide strategic plans for production goals, business development needs, market segmentation, key promotional opportunities, and product introduction and sales expansion.
- Coordinate the development of the marketing/sales plan to establish client service, sales and market penetration objectives for the Division.
- Monitor client service and sales performance of the Division on a constant basis; take action to implement changes in the objectives and performance management.
- Review market research to assess market characteristics, sales trends, clients, wealth management needs, competitive climate, etc.
People Management:
- Develop an effective team of highly competent market professionals; developing and maintaining a reputation in the marketplace as the recognized wealth management division and employer of choice.
- Oversee and ensure that the team is performing and collaborating effectively.
- Ensure all team members work together to deliver client experiences.
- Building and maintaining strong linkage between Wealth Specialists, Relationship Managers and HFC Branches to present one wealth team.
- Provide coaching and feedback that leads to sound business results and as a result facilitate professional development and career progression for the employees.
- Establish near term goals for the division and manage performance of each employee.
- Ensure employees understand how the tasks they perform support the Division.
Clients / External Marketing:
- Create strategies for client expansion and retention in the markets
- Engage with Branch Managers, Relationship Managers, Treasury and Custody Team, in a bid to strengthen the distribution channel.
- Manage and enhance client relationships.
- Provide expertise and leadership in market-related activities to ensure visibility and generate long term business development opportunities.
- Be visible and known in the market to generate business.
- Ensure clients are being directed and serviced in the appropriate wealth segment offering.
- Collaborate with Marketing to coordinate product development, advertising, and promotion activities with the objectives of the Division.
- Coordinate resolution of client issues and inform client of steps taken to resolve requests or problems.
Product Development:
- Develop, plan, and manage the Wealth Management products and services
- Develop financial solutions and business development strategies for a well-defined market. Such products could address areas of Personal Trust (Fiduciary Services), Retirement Plan Services (RPS), Unit Trusts, Land Owner Wealth Management and Insurance Products/ Solutions among others.
- Prepare reports and do analysis for research to identify any potential market entry points and identify revenue optimization opportunities .
Regulatory/ Compliance:
- Oversee the administration, compliance and operations functions of Wealth Management, maintain policies and procedures. Interface with management for all required reporting.
- Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Division’s compliance with all regulatory requirements.
- Review and update current policies and keep track of the latest regulatory developments.
- Oversee the internal and external audits, and coordinate participation with the division’s and auditors’ needs.
Key Competencies and Skills
Key Competencies & Skills
- Strong knowledge of the global Asset & Wealth Management industry, with deep understanding and experience of at least one or more sub-sectors within the Industry (e.g. regulated funds, alternative funds, asset servicing, wealth advisory, pensions).
- Experience in managing a team of professionals.
- Expertise related to private wealth management strategies and issues.
- Broad perspective of economics and financial markets and more so the Kenyan market.
- Strong presentation skills, both written and verbal.
- Exceptional organizational skills.
- Excellent communicative and interpersonal skills.
- Ability to network and build profile in a given market.
- Sales management experience.
- Experience resolving conflict and negotiating.
- Experience optimizing processes and productivity.
Minimum Qualifications, Knowledge and Experience
MINIMUM REQUIREMENTS
- Undergraduate degree; a professional designation (CPA, CFA, CISI) is highly preferred.
- Approximately 10 years of related experience with a background in one or more of the following areas: Private Banking, Wealth Advisory, REITS and Investment Management.
- At least 3 years’ experience providing financial advice for any of the following topics: financial, insurance, retirement and estate planning, investments, income taxation, and the legal, regulatory, ethical, and risk management aspects of these financial activities.
- 3+ years’ experience managing or leading teams in the financial services industry.
- Proven track record in developing and growing a related business.
- Proven track record generating sales and managing relationships with high net worth clients ($500k - $2M), including broad technical skills in retirement products, general investment matters, and applicable tax and estate planning issues.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 - 4 years
- LocationNairobi
- Job FieldBanking 
Principle Accountabilities
Cash Management:
- Monitor cash holdings across branches, ensuring they remain within approved limits.
- Respond promptly to cash-related incidents from branches. ▪
Audit Compliance:
- Track closure of exceptional audit items via audit trackers.
- Conduct pre-audit/risk assessment checks to minimize audit risks and exposures.
Branch Operational Metrics:
- Support the Senior Manager in achieving key operational targets, including fraud reduction and audit reviews.
Customer Experience:
- Liaise with branches and the Customer Experience department to address and resolve customer issues, improving the Net Promoter Score (NPS).
Operational Efficiency:
- Ensure timely submission of regulatory reports.
- Resolve exceptional issues from branches’ weekly/monthly checklists.
Incident Management:
- Act as the first escalation contact for branch emergencies (e.g., IT issues, power outages), coordinating speedy resolutions with relevant departments.
Business Continuity Planning (BCP):
- Work with the Business Continuity Coordinator to develop and test recovery strategies.
Policy Guidance & Training:
- Provide guidance and training on operational policies to Branch Operations Managers, Customer Service Officers, and Cash Officers.
Monitoring & Compliance:
- Monitor branch service-level agreements (SLAs) and escalate non-compliance cases as necessary. o Track large cash transactions and implement mitigation measures for anomalies.
Key Competencies and Skills
Technical competencies
- Strong interpersonal, communication, and presentation skills.
- Effective planning and organizational skills.
- High emotional intelligence and empathy.
- Team player with excellent listening skills.
Minimum Qualifications, Knowledge and Experience
Academic & Professional
- University Degree, preferably in Business related field such as Economics, Finance & Accounting from an accredited institution/university
Experience
- Minimum of 3 to 4 years’ banking experience (preferably in Operations).
- Strong understanding of banking products, policies, procedures services, and CBK Prudential Guidelines.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience7 years
- LocationNairobi
- Job FieldFinance / Accounting / Audit 
Principle Accountabilities
- Help and support the Finance department in ensuring that only productive costs are incurred
- Be the first point of contact for expenditure proposals to Finance by business units
- Reviewing AIEs and recommending a decision to the Finance leadership
- Thoroughly vet, scrutinize expenditure requests and help business units align costs with the overall objectives of the organization
- Maintain an effective feedback mechanism for expenditure approval process.
- Periodic cost reporting including structured monthly reporting on costs incurred, savings achieved, and wastage identified
- Attend contract negotiation meetings
- Know Your Vendor due diligence
- Maintain a contracts database, monitor upcoming expiry dates and engage business units and procurement for possible alternative cost-efficient options
- Continuously review ICT and other contracts for optimization opportunities
- Improving the cost-conscious culture by operationalizing the departmental cost champions approach and building a consistent engagement with cost champions who will be senior managers and head of units.
- Support the GM Finance to implement budgetary controls in SAP ERP.
- Manage budget re-allocation across expenditure GLs on a need basis
- Ensure budgets are loaded into SAP at the beginning of every year
- Participate and guide business units throughout the budgeting cycle
- Introducing Cost Audits across the organization (business units and vendors)
- Enforcing a cost budget variance accountability mechanism with cost champions
- Ensure budgetary controls are effective and help business units operate within approved budgets
- Review finance policy and procedures and ensure they are up to date and supportive of Finance and organization’s objectives.
- Represent and articulate finance policies and processes in organizational forums
- Work with other units within Finance to ensure that costs are captured and reported accurately
- Own cost allocation and recharge frameworks and models.
- Initiate and maintain a product cost reporting framework to support product profitability analysis.
Key Competencies and Skills
General Competencies
- Results oriented
- Excellent interpersonal skills
- Highly analytical
- Problem-solving skills
- Good communicator
- Self-driven with leadership
- Team player
Minimum Qualifications, Knowledge and Experience
Academic & Professional
- A business-related Degree from a reputable institution, preferably Finance, Accounting, Banking,
- CPA certification
- Advanced Excel skills
Experience & Technical Skills
- A minimum of 7 years’ experience in banking with hands-on experience in operations management, operational risk management, business performance analysis, finance or internal audit.
- 2 years should be at the supervisory or management level.
- Hands-on experience in conflict management and change management.
- Experience in senior management relations.
- Good appreciation of accounting principles.
- Advanced MS. Excel skills and data analysis skills.
- Prior experience in cost allocation across business segments and subsidiaries
- Team and or People Management
- knowledgeable in standard procurement procedures
- Ability to take and communicate a firm decision
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience2 years
- LocationNairobi
- Job FieldCustomer Care 
Principle Accountabilities
- Prompt service to customers leading to customer satisfaction.
- Efficient receipt of incoming mail, cheques and other documents.
- Improved customer service and management of the reception area.
- Organised handling of customers and other visitors.
- Enhanced query handling
- Enhancing company image.
Key Competencies and Skills
Technical Competencies:
- Computer /IT skills, including knowledge of Microsoft office applications e.g. Word, Excel; PowerPoint etc.
- Fair understanding of the bank products and services
- Telephone operating skills
General Competencies
- Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills.
- Keen to details.
- Proactive, confident, energetic, and able to work under pressure with a positive attitude and Fluent in both written and spoken English and Kiswahili.
- Good Analytical Skills
- Customer Service skills
- Good Interpersonal skills
Minimum Qualifications, Knowledge and Experience
Education:
- A Bachelor’s degree from a recognized university
Knowledge and Experience:
- 2 years working experience in Customer service.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience5 years
- LocationNairobi
- Job FieldBanking 
Principle Accountabilities
- Cross sell of bank services & products (cash mgt., trade, treasury, overdrafts, loans, custody, asset based finance, insurance premium finance (proposed) to existing and new liability clientele.
- Liaise with credit and trade finance back office to open LC and guarantees.
- Liaise with branches and other customer units to resolve customer enquiries.
- Acknowledge customer’s letters and forward instructions to relevant bank units for action.
- Filing of customer related correspondences.
- Negotiate rates for customers on foreign exchange transactions
- Negotiate rates for customers on investments in fixed/call deposits and credit balances on current accounts.
- Advise customers on their bank account positions.
- Liaise with cash management and IT in supporting customers on usage of e-statements and quick pay products.
- Provide management reports i.e. call reports, portfolio balances etc.
Key Competencies and Skills
Technical skills
- Corporate Competence: Working knowledge of the Bank’s products, the Bank’s Credit policy and CBK Prudential Guidelines.
- Financial analysis Skills: Ability to analyze and/or interpret financial statements, and advice accordingly.
- Analytical business and investment appraisal Skills: Keen to detail and able to conceptualize financial investment proposals and provide viable solutions.
- Technology Skills: Computer literate with proficiency in computerized financial analysis applications.
Personal attributes
- Goal driven and results oriented enjoys being measured, and judged by financial and other performance targets.
- Personal Ethics: Must be honest, fair and just with self and others, and demonstrates integrity in work and business contacts.
- Communication Skills: Excellent written and verbal communication skills and presentation skills.
- Interpersonal Skills: Must be a people’s person, with ability to interact with key contacts in finance sector.
- Proactive Initiator: Must be pro-active, a self-starter and have the ability to see, grasp and advice on opportunities.
Minimum Qualifications, Knowledge and Experience
Education And Competencies
- University Degree preferably in Business related field such as Economics, Finance & Accounting from recognized institution by Commission for University Education. Credit Management, Accounting or Banking Qualification (AKIB)
- CPA / ACCA qualification.
- Certification in financial modelling
- Certified Credit Executive (CCE) or equivalent
Experience
- Minimum of 5 years’ experience in relationship Management and/or Minimum of 2 years in general banking operations.
- Good track record of credit analysis and understanding of financial policies, procedures, and external regulations. Has demonstrated over the span of the career credit and financial analysis skills required to effectively perform credit analysis and portfolio maintenance activities/tasks in a manner that consistently achieves high quality standards or benchmarks.
- Demonstrated expertise and in-depth knowledge of the local banking industry, banking services, credit process and banking products.
- Evidenced knowledge and understanding of the current banking and financial services operating environment, trends, and practice, related regulatory and governance guidelines and requirement, and applicable laws
- Sound working knowledge and understanding of general commercial regulations and practices
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience6 years
- LocationNairobi
- Job FieldBanking 
Principle Accountabilities
- Champion, train and educate staff on compliance risk management and act as a contact point within the Bank for compliance queries from staff members.
- Establish and maintain the bank’s compliance requirements’ inventory.
- Conduct and assess the compliance risks associated with the Bank’s business activities and operations including new products and services.
- Monitor legislative and regulatory changes that affect the bank’s operations and advise business units and the Board accordingly.
- Review business units’ policies & procedures and ensure compliance requirements relating to respective business units are adequately addressed.
- Train compliance risk champions and monitor their effectiveness in championing compliance culture within their respective business units.
- Conduct regular risk-based on-site compliance review within banking operations including branches.
- Receive and analyze all monthly Compliance self-assessment by departments and other business units.
- Monitor compliance programs that have been put in place to ensure adequacy.
- Work with auditors and examiners during regulatory compliance examinations.
- Liaise with external/internal auditors and follow-up on closure of compliance risk related issues, as well as non-compliance with internal policies, legislations, rules and regulations.
- To maintain an updated register of all regulatory and statutory requirements that the Bank is obligated to adhere to and the respective internal owners.
- To prepare and implement a detailed work plan to regularly review and assess the status of compliance with all the relevant laws and regulations through on-site and off-site reviews of business units and departments.
- To organize and participate in the training and awareness programs for staff on the relevant regulatory and statutory requirements and obligations.
- Assist in the preparation of papers for the senior management and the board providing updates on the status of compliance with the relevant laws, regulations.
- To cooperate and facilitate the provision of ad-hoc reports and or information to the regulators as and when required.
- Liaise with relevant external bodies, including Central Bank of Kenya, other relevant standard setters and external experts as appropriate on matters of mutual interest pertaining statutory compliance.
- Execute Money Laundering Reporting Officer’s (MLRO) responsibilities as stipulated under Proceeds of Crime and Anti-Money Laundering Act (POCAMLA) including the following:
- Coordinate, monitor and review Anti-Money Laundering (AML), Countering Financing of Terrorism (CFT) and Countering Proliferation Financing (CPF) compliance program.
- Receive and vet suspicious activity reports from staff.
- File suspicious transaction reports with the Financial Reporting Centre (FRC).
- Coordinate training of staff in AML, CFT and CPF awareness including detection methods.
- In liaison with Head of Human Resources ensure all staff are screened.
- Plan, manage and undertake Compliance projects which may be assigned from time to time.
- Actively participate and represent the Bank in industry forums and workshops so as to keep abreast with new developments, best practices and/or changes in the laws and regulations.
Key Competencies and Skills
Technical Competencies
- Strong leadership and management skills.
- A sound understanding of regulatory framework. Grasp of CBK prudential/Risk guidelines, Basel Rules, Banking Act, POCAMLA, IFRS and other relevant statutes.
- Ability to prepare and submit accurate and timely regulatory reports.
- Ability to understand and document workflows and business processes.
- Strong analytical and monitoring skills.
- Good report writing and presentation skills.
- Ability to lean compliance teams and drive a compliance culture.
- Competency in drafting and updating compliance policies and procedures aligned with the regulatory changes.
General Competencies
- Leadership-Ability to lead a team and engage with Management.
- Strong written and verbal communication skills with stakeholders, regulators and internal teams.
- I.T. Skills (MS office).
- Ability to assess complex regulatory requirements and offer practical, risk-based solutions.
- Team player.
- High levels of professionalism and professional development.
- Honest with impeccable integrity (high ethical standards).
- Precision in interpreting regulations and reviewing compliance documents.
- Time Management and Organization.
- Interpersonal skills.
- Maintains accuracy and thoroughness in identifying compliance risks and control gaps.
Minimum Qualifications, Knowledge and Experience
Academic & Professional Qualifications
- Degree in Commerce, Law, Finance, Banking or a related field.
- Professional qualifications in the fields of Compliance, Finance, Financial Investments and Risk Management will be an added advantage.
Experience
- Minimum 6 years related working experience with at least 3 banking compliance roles.
- Strong understanding of banking regulatory landscape best practices.
- Familiarity with compliance management systems.
Method of Application
Use the link(s) below to apply on company website.
