Bollard was established in September 2016, to provide professional HR support for SMEs through tailormade solutions. We work with our clients through need identification, solution design and deployment. In this Volatile, Uncertain, Complex and Ambiguous business environment, we believe in close partnership with our clients. This has enabled us walk with t...
Read more about this company
- Contents
- Open Jobs
- Shop Attendants
- Sewing Machine Operator
- Motorcycle Messenger
- Method of Application
- Job TypeFull Time
- QualificationDiploma
- Experience
- LocationNairobi
- Job FieldCustomer Care  , Sales / Marketing / Retail / Business Development 
Key Responsibilities
- Attend to walk-in customers, providing exceptional customer service and product information.
- Assist customers in selecting clothing, accessories, and managing fitting room requests.
- Ensure the shop is organized, clean, and the merchandise is well-displayed at all times.
- Handle cash register duties and process sales transactions accurately.
- Manage stock, ensure proper inventory levels, and assist with stock replenishment.
- Up sell and cross-sell products to maximize sales opportunities.
- Handle customer inquiries, complaints, and feedback professionally.
- Ensure that customers leave the store satisfied and with a positive brand experience.
- Coordinate and communicate with customers online to process orders and manage delivery logistics.
- Conduct regular inventory checks to minimize discrepancies.
- Arrange and maintain store displays to enhance the shopping experience.
- Ensure the store is visually appealing and organized at all times.
Job Requirements
- Diploma in Business Administration or a related field
- Customer service and sales experience – Prior experience in a retail environment is a plus.
- Good written and verbal communication skills.
- Ability to multitask and manage time efficiently.
- Strong communication and interpersonal skills – Ability to engage with customers in a friendly and professional manner.
- Organizational and time management abilities – Capable of multitasking and prioritizing tasks efficiently.
- Ability to work in a fast-paced environment – Can handle busy store hours and manage multiple responsibilities.
- Basic math skills for handling transactions – Comfortable managing cash and processing payments.
- Fluency in English and Swahili – Strong verbal and written communication skill
- Job TypeFull Time
- QualificationDiploma
- Experience
- LocationNairobi
- Job FieldArt / Crafts / Languages 
Responsibilities
- Operate and maintain sewing machines and related parts, including pattern plates, needles, presser feet, automatic cutting tools and blades
- Read and interpret work orders and adjust machines and materials to match, including selecting fabric, thread and needles, mounting necessary attachments and double-checking settings before beginning a large run
- Inspect and repair finished products as needed and make machine adjustments to compensate for errors or quality issues
- Record accurately the materials used, maintenance performed and number of pieces completed during each shift, keeping each of these metrics within target ranges
- Prepare materials for machine embroidery and other automatic embellishment, including securing fabric in hoops, templates or clamps and guiding into machine
- Troubleshoot basic machinery problems and request service or repairs as needed
- Meet or exceed consistent daily and weekly output and quality goals
Job Qualifications
- Diploma in Textile Technology and Fashion
- Prior experience as a sewing machine operator.
- Working knowledge of sewing machine mechanics.
- Innovative, thoughtful, and attentive to detail.
- Top-notch interpersonal skills.
- Ability to manage time effectively
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience2 - 3 years
- LocationNairobi
- Job FieldLogistics 
Responsibilities
- Operate company motorcycle(s) in a safe and efficient manner and in abidance with the law
- Adhere fully to traffic rules and regulations while ensuring timely completion of tasks
- Ride and deliver/collect assignments as directed.
- Maintain a high level of professionalism with clients
- Ensuring products are well handled and delivered in good condition and on time.
- Forwarding any customer complaints and following up to ensure they are solved.
- Maintaining the delivery bike in a presentable clean state and ensuring it is serviced and insured.
- Maintain a high order fulfilment rate
- Maintain a high level of confidentiality
- Ensure compliance with proper traffic rules governing road usage in towns.
- Ensure paramount safety of motorbike and company property at all times.
Qualifications
- Must have a valid motorbike license (BCFG license)
- Minimum of 2-3-years’ experience riding with good geographical knowledge of Nairobi and its environs.
- Proven experience (at least 2 years) as a messenger
- Must have good customer service skills
- Must be a quick learner to understand the nature of the business.
- Able to handle challenges and be proactive.
- Be honest, respectful and trustworthy.
- Demonstrate sound work ethics and must have good communication skills
Method of Application
Use the link(s) below to apply on company website.
