Grumeti Serengeti River Lodge Job Vacancy, Lodge Manager
Lodge Manager
Grumeti Serengeti River Lodge
Serengeti
&Beyond designs personalised high-end tours in 13 countries in Africa, five in Asia and four in South America.
&Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single ‘&Beyonder’ makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason we choose ‘&Beyonders’ very carefully – they are the strength and the future of this company.
Key Outputs
Overall management for &Beyond Grumeti River Lodge, including operations, guest experience, R&M, kitchen, financial and staff management and development
Direct line management responsibility for the Grumeti River Lodge senior management team and indirectly for a team of staff
Budget and forecast creation, management and control in conjunction with the Lodge Administrator and the Regional Finance Manager. Management of the camp CAPEX programs
Human capital management and staff development
Infrastructure – development and maintenance of all infrastructure
IT – maintenance IT
Security – security, emergency response and fire control
Healthcare – reviewing healthcare facilities and evacuation arrangements
Environmental health – waste, sanitation, mosquito and pest control
Logistics – camp moving, set up and take down
Government – liaison with local, regional and national Government and relevant stakeholders in conjunction with the Regional Manager. Compliance with local licensing, permits etc.
Conservation – working with the Africa Foundation in conservation and community projects and partnerships arrangements
Sustainability – responsible for ensuring sustainability targets are met and improved upon year on year
Risk Assessment – ensure lodge is risk assessment compliant
Lodge Marketing – management of the camp social media platforms, including Facebook, Instagram, etc. Ensure regular stories to the andBeyond team are distributed and that Grumeti River Lodge maintains a strong presence in internal comms (Bateleur Mag, etc)
Must be willing to travel to and from the various camps and Lodges.
HOSPITALITY
Build upon the existing guest experience to create new ideas and to ensure the product remains fresh and modern, whilst staying true to the history of the area – this includes guest delights, accommodation, food, staff, activities
Building relationships with new and repeat guests
Maintaining and reinforcing an environment where the &Beyond Golden Thread and Brand Standards are continuously met and visible throughout the daily functioning of the property.
Ensure camp to do lists are actioned and completed (within budget)
Maximise efficiencies in procurement
Knowledge Required
At least 3 – 5 years Management Experience in a 5-star boutique operation
Lodge and Camp management experience an advantage
Hospitality and Service Training Experience
Skills Required
Energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience, and the ability to provide that experience
Passionate about sustainable tourism and conservation
Driven, energetic, compassionate and ambitious, with strong leadership and mentoring skills.
Unrelenting attention to detail and high standards
Structured manager with experience of leading diverse teams
Practical with some experience of maintenance
Experience in mobile camping and safaris advantageous
Open minded and able to think outside of the box
The ability to motivate and inspire yourself and others
Excellent interpersonal skills and communication
Competent financial and IT skills
Fluent in English essential
TERMS AND CONDITIONS
Medical and travel allowance as per andBeyond policy
This is a permanent live-in position.
We reserve the right not to make an appointment.
How to Apply:
Please follow the link provided below.
