Latest Recruitment at Kenya Revenue Authority (KRA)

Posted 6 hours ago - By Kenya Vacancies - Over 2 Potential Applicants

  • The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisio...

    Read more about this company

     

    • Contents
    • Open Jobs
      1. Manager - Domestic Taxes Project Portfolio
      2. Manager - Revenue Assurance & Fraud
      3. Manager – Vulnerability Management & Investigation Support
      4. Assistant Manager - Business Application Support – Customs & Border Control (C&BC)
      5. Assistant Manager – Large & Medium Taxpayers (LMT) and Micro & Small Taxpayers (MST) Projects
      6. Assistant Manager - Service Desk
      7. Manager – Quality Assurance, Release, Change & Configuration Management.
      8. Assistant Manager – Business Intelligence Platform Engineering
      9. Assistant Manager – System Administration
      10. Assistant Manager – Data Governance
      11. Assistant Manager - Cloud Architecture & Technology Platform
      12. Assistant Manager – Cyber Security Operations Centre
      13. Assistant Manager – Library, User Services & Awareness
      14. Assistant Manager – Capacity Management & Business Continuity
    • Method of Application
    Manager - Domestic Taxes Project Portfolio
    • Job TypeFull Time
    • QualificationBA/BSc/HND , MBA/MSc/MA
    • Experience5 years
    • LocationNairobi
    • Job FieldProject Management&nbsp

    Job Summary

    The jobholder shall be responsible for overseeing the successful execution and management of projects related to Domestic Taxes (LMT/MST).The person shall ensure coherence and synergy among projects, effective governance, timely delivery and alignment with organizational goals.

    Duties and responsibilities

    • Oversee projects related to domestic taxes.
    • Identify and manage interdependencies among projects to ensure coherence and synergy within the sub-portfolio.
    • Develop, maintain and implement appropriate governance structures within the sub-portfolio.
    • Manage relationships with vendors and contractors to ensure their deliveries align with project and organizational
    • Lead the planning phase for all projects within the portfolio, from defining objectives and scope to resource allocation and risk assessment.
    • Track and manage key milestones to ensure timely delivery of projects.
    • Coordinate with user departments to ensure acceptability of project outputs within the departments.
    • Address and resolve bottlenecks or challenges that hinder project progress.
    • Oversee the successful delivery of all projects within the portfolio, ensuring outputs meet quality and scope requirements.

    Person specifications

    For appointment to this job, the candidate must have:

    • Bachelor’s Degree in Project Management, Information Technology, Computing, Engineering, Business and other relevant Degrees from a recognized university.
    • Master’s Degree in Project Management, Information Technology, Computing, Engineering, Business and other relevant Degrees from a recognized university, will be an added advantage.
    • Project Management (PMP, PRINCE2, Agile PM or equivalent) is an added advantage.
    • Leadership Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.Membership to a recognized professional body is preferred.
    • Minimum of five (5) year’s work experience in a similar role, and at least two (2) years at Assistant Manager level or a comparable position.
    • Training in Tax Administration will be an added advantage
    • Certification in Certified Public Accounting is an added advantage

    Key Competencies

    • Strong understanding of project management methodologies and best practices.
    • Experience in managing large-scale technology and operational projects.
    • Strong analytical and problem-solving skills.
    • Strategic leadership and management.
    • Excellent stakeholder management and communication skills.
    • Strong ability to work under pressure and deliver within tight deadlines.
    • Innovative thinking
    • Organizational skills
    • Resilience and Adaptability
    • Critical Thinking and Problem-Solving
    • Customer-Centrism Approach
    • Professionalism, Ethical Judgment and Integrity

     

    Manager - Revenue Assurance & Fraud
    • Job TypeFull Time
    • QualificationBA/BSc/HND , MBA/MSc/MA
    • Experience5 years
    • LocationNairobi
    • Job FieldFinance / Accounting / Audit&nbsp

    Job Purpose

    The jobholder shall be responsible for leading data-driven fraud detection initiatives, ensuring the integrity of tax processes, and strengthening revenue assurance strategies, ensuring compliance with tax policies, and mitigating revenue leakages through advanced analytics.

    Duties and Responsibilities

    • Develop predictive analytics to support real-time fraud prevention mechanisms and stay updated on emerging trends in fraud detection, risk analytics, and regulatory compliance.
    • Develop strategies and frameworks for fraud analytics and revenue risk assessment and lead and oversee revenue assurance and fraud detection initiatives.
    • Collaborate with tax compliance and enforcement teams to mitigate fraud risks and ensure effective deployment of machine learning models in fraud and risk analysis.
    • Monitor the performance of fraud detection systems and optimize algorithms for improved accuracy and enhance fraud intelligence reporting through data visualization and dashboarding tools.
    • Develop and implement Artificial Intelligence (AI)-driven fraud detection models to identify anomalies in tax compliance while fostering collaboration with internal and external stakeholders to strengthen fraud management efforts..
    • Conduct risk assessments to detect potential revenue leakages and analyse transactional data to uncover fraud patterns and recommend preventive measures
    • Provide training and mentorship on fraud analytics methodologies and ensure adherence to compliance, risk management, and data governance policies.
    • Develop and manage the budget for the Revenue Assurance & Fraud Analysis function and account for allocated imprest.

    Person Specification

    For appointment to this job, the candidate must have:

    • Bachelor’s degree in Data Science, Computer Science, Artificial Intelligence, Finance, Accounting, Economics, or a related field
    • Master’s degree in a relevant field will be an added advantage
    • Certification in Fraud Management, Revenue Assurance, or Data Analytics is an added advantage
    • Leadership Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
    • Minimum of five (5) year’s work experience in a similar role, and at least two (2) years at Assistant Manager level or a comparable position
    • Experience in tax administration and revenue collection analytics, will be an added advantage.
    • Membership of a relevant professional body where applicable

    Functional skills/ competencies /attributes

    • Sound decision making capabilities
    • Ethics and integrity
    • Accountability
    • Professionalism
    • Ability to work under pressure
    • Excellent interpersonal skills
    • Good awareness of operating environment
    • Results driven
    • Risk management and analysis
    • Mentoring and coaching
    • Analytical and creative thinking skills
    • Good communication skills
    • Ability to effectively manage multiple stakeholders
    • Strong execution skills
    • Strong collaboration and teaming skills
    • Demonstrated managerial and administrative competence as reflected in work performance and results.

    Manager – Vulnerability Management & Investigation Support
    • Job TypeFull Time
    • QualificationBA/BSc/HND , MBA/MSc/MA
    • Experience5 years
    • LocationNairobi
    • Job FieldICT / Computer&nbsp

    Job Purpose

    The jobholder shall be responsible for formulating and implementing strategies to ensure effective management of technical vulnerabilities in the Authority’s business systems and IT Infrastructure in order to enhance compliance with Information Security Policies and Security Best Practices.

    Duties and responsibilities

    • Support in formulation of Information Security strategies to ensure timely management of technical vulnerabilities within the Authority’s business systems and IT infrastructure.
    • Develop patch management strategies on the Authority’s IT infrastructure and business systems.
    • Provide information security advisories on acquisition and implementation of technology and third party integration involving/requiring information exchange
    • Develop Units` Annual Work Plan.
    • Coordinate the provision of technical support to relevant stakeholders in investigation of information security incidences.
    • Prepare Unit annual budgets and ensure prudent utilization of allocated funds
    • Prepares Unit monthly, quarterly, annual and ad hoc reports
    • Develop, mentor and coach and manage staff performance in the Unit.
    • Develop security controls in the Authority’s IT infrastructure and business systems and co-ordinate technical vulnerability assessments and penetration testing on KRA’s IT infrastructure and business systems.
    • Manage KRA systems’ Security testing prior to deployment to production and review technical information systems security requirements for acquisition of business systems.
    • Ensure conformity to ISO (9001/2025 and 27001/2013) and data security requirements within the unit.

    Person Specification

    For appointment to this job, the candidate must have:

    • A Bachelor’s Degree in any of the following disciplines: - Computer Science, Information Technology, Business Information Technology or relevant and equivalent qualification from a recognized Institution;
    • A Master’s Degree in any of the following disciplines: - Computer Science, Information Communication Technology, Business Information Technology or relevant and equivalent qualification from a recognized Institution, will be an added advantage.
    • Leadership Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
    • Minimum of five (5) year’s work experience in a similar role, and at least two (2) years at Assistant Manager level or a comparable position

    Professional Qualifications / Membership to professional bodies

    Any of the following professional certifications:

    • CEH, CISSP, ECIH, CFHI, CISM, CISA, MCSE, CCNA
    • Certification in Project Management or IT Governance
    • Membership to a professional body with a valid practicing certificate/license

    Previous relevant work experience required

    • Working experience in security tools such as python, firewalls, IPS, SIEM, SOAR, SQL, LINUX, databases etc.
    • Knowledge in Vulnerability Management and penetration testing.
    • Experience in the Information Security Management System (ISMS sec).
    • Experience in a Computer Forensics and Investigations.

    Competencies

    • Budgeting skills
    • Knowledge of relevant legislation
    • Analytical skills
    • Performance and results.
    • Leadership skills
    • Communication skills
    • Interpersonal skills
    • Innovative thinking
    • Negotiation skills
    • Resilience and Adaptability

    Assistant Manager - Business Application Support – Customs & Border Control (C&BC)
    • Job TypeFull Time
    • QualificationBA/BSc/HND
    • Experience4 years
    • LocationNairobi
    • Job FieldICT / Computer&nbsp

    Job Summary.

    The jobholder shall be responsible for technical support and enhancement of existing business systems and ensuring systems requirements are professionally developed and deployed.

    Duties and responsibilities

    • Provide guidance on technical support teams in troubleshooting systems and integrating system issues by taking lead in resolving complexities.
    • Supervise staff to ensure implementation of approved Systems Change Requests (SCRs) and taking lead in resolving complex issues.
    • Supervise preparation and documentation of business requirements specifications and Business Use Cases (BUCs) and provide guidance to guarantee required quality and coordinate SCR’s approval process.
    • Review and validate technical requirements and System Use Cases (SUCs) to ensure completeness and submit to the management for approval.
    • Conduct feasibility study of business systems requirements to determine viability, cost effectiveness of the required solutions and provide advisory services to the management.
    • Supervise development high level systems design models to ensure relevance and submit to Management for considerations.
    • Participate in constituted task forces and committees to address IT related issues
    • Provide assistance to clients by addressing systems related issues and providing standardized solutions.

    Person specifications

    For appointment to this job, the candidate must have:

    • Bachelor’s Degree in any of the following disciplines: - Computer   Science, Information Communication Technology, Business Information Technology, Computer Forensics, Forensic Science (Digital Forensics), or relevant equivalent qualification from a recognized Institution.
    • Four (4) years relevant work experience, one (1) of which must be at Supervisory level.  
    • Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
    • Proficiency in Computer Applications.
    • Membership to a relevant professional body where applicable.
    • Practicing License where applicable.

    Key Competencies

    • Innovative thinking
    • Organizational skills
    • Resilience and Adaptability
    • Critical Thinking and Problem-Solving
    • Customer-Centrism Approach
    • Professionalism, Ethical Judgment and Integrity

    Technical Competencies  & Certifications.

    • Certified Business Analyst (CBAP)
    • Systems Modelling and Design Techniques
    • Process Modelling and Design Techniques

    Assistant Manager – Large & Medium Taxpayers (LMT) and Micro & Small Taxpayers (MST) Projects
    • Job TypeFull Time
    • QualificationBA/BSc/HND
    • Experience4 years
    • LocationNairobi
    • Job FieldFinance / Accounting / Audit&nbsp

    Job Summary.

    The jobholder shall be responsible for managing and overseeing Micro & Small Taxpayers (MST) and Large & Medium Taxpayers (LMT) Projects within the Authority. The person shall ensure successful planning, execution, monitoring, and completion of projects aimed at improving taxpayer engagement, compliance, and service delivery and aligned with the Authority’s strategic objectives, regulatory frameworks, and best practices in project governance, ensuring impactful and sustainable outcomes.

    Duties and responsibilities

    • Provide leadership in the execution of projects while ensuring development and implement best practices for project delivery and governance.
    • Supervise, monitor and report on project team performance, risks, and progress and ensure efficient resource allocation.
    • Ensure adherence to project governance frameworks and compliance standards.
    • Manage IT infrastructure project lifecycles from planning to closure and oversee network, security, data centre, and cloud-related projects.
    • Ensure robust vendor management and Service Level Agreement (SLA)
    • Optimize IT system performance through continuous improvements.
    • Coordinate change management and stakeholder training for technology adoption

    Person specifications

    For appointment to this job, the candidate must have:

    • Bachelor’s degree in Commerce, Business Management, or related field.
    • Management Course lasting not less than four (4) weeks from a recognized institution.
    • Four (4) years relevant work experience, one (1) of which must be at Supervisory level.  
    • PMP, PRINCE2, ITIL, or relevant project management certification.
    • Membership in a recognized professional body is an added advantage.

    Key Competencies

    • Innovative thinking
    • Organizational skills
    • Resilience and Adaptability
    • Critical Thinking and Problem-Solving
    • Customer-Centrism Approach
    • Professionalism, Ethical Judgment and Integrity

    Assistant Manager - Service Desk
    • Job TypeFull Time
    • QualificationBA/BSc/HND
    • Experience4 years
    • LocationNairobi
    • Job FieldICT / Computer&nbsp

    Job Purpose

    The Job holder shall be  responsible for managing shared services, central planning and ensuring service request fulfillment.

    Duties and Responsibilities

    • Define incident and service request classification, prioritization schemes and criteria for problem registration to ensure consistent approaches for handling, informing users about and conducting trend analysis.
    • Gather information on system disruptions and resumptions through Hotspot reports & business contacts and heads of the divisions and submit requisite reports to management.
    • Review the unit’s Key Performance Indicators (KPIs), procedures and processes to guarantee their relevance as well as ensure continual improvement.
    • Coordinate with other business sections on resolutions of issues and oversee IT related requests are efficiently handled and monitored until resolved to satisfaction of the users.
    • Generate unit’s monthly reports that show trends incidents, compliance to Service Level Agreement (SLAs) and achievement of KPIs and coordinate corporate initiatives within the unit such as Audit, Integrity, QMS and Risk Management.
    • Develop, mentor, coach and promote talent growth among staff in order to support business through excellent customer service.
    • Ensure good working relation and coordination of service desk staff with management while managing staff performance, set KPIs and ensure adherence to internal standards.
    • Ensure compliance to ISO (9001/2015 and 27001/2013) and data security requirements.

    Person Specifications

    For appointment to this job, the candidate must have:

    • Bachelor’s Degree in any of the following disciplines: - Computer Science, Information Communication Technology, Business Information Technology, Computer Forensics, Intelligence management or relevant and equivalent qualification from a recognized Institution
    • Four (4) years relevant work experience, one (1) of which must be at Supervisory level.
    • Competence in Windows Active Directory Management Tools plus creation and deployment of Group Policy Objects.
    • Conversant with process automation and experience working with automation tools such as MS SharePoint, System Center Configuration Manager(SCCM) or System Center Operations Manager (SCOM), IBM Service Management Tool (ITSM).

    The post holder should have at least one of the following preferred certifications

    • Microsoft SharePoint Administration.
    • Project Management e.g. Prince2, PMP, MCSE.
    • CompTIA A+, CompTIA N+.
    • Membership to a relevant professional body where applicable
    • Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
    • Proficiency in Computer Applications.
    • Shown merit and ability as reflected in work performance and results.

    Technical / Functional Skills

    • Help Desk Support, Ticketing Systems and VPN Client.
    • Implementation and administration of Virtual Desktop Infrastructure (VDI).
    • LAN troubleshooting and support.
    • Inventory Management and asset tracking and procurement and vendor management.
    • Security and Data Governance.
    • Asset Reporting and Analytics and Asset Life Cycle Management.

    Key Competencies

    • Innovative thinking
    • Organizational skills
    • Resilience and Adaptability
    • Critical Thinking and Problem-Solving
    • Customer-Centrism Approach
    • Professionalism, Ethical Judgment and Integrity

    Manager – Quality Assurance, Release, Change & Configuration Management.
    • Job TypeFull Time
    • QualificationBA/BSc/HND , MBA/MSc/MA
    • Experience5 years
    • LocationNairobi
    • Job FieldICT / Computer&nbsp

    Job Summary

    The jobholder shall be responsible for Software and Hardware quality assurance, configuration and change management process in the Authority. The person shall ensure overall implementation of quality assurance, change and configuration best practices, and lead/manage implementation of those practices across the various programmes and projects within the Authority.

    Duties and responsibilities

    • Support the planning, design and execution of test plans, test scripts and process plans for projects.
    • Work closely with various departments to perform and validate test cases based on quality requirements and recommend changes to predetermine quality guidelines.
    • Ensure that the end product meets the minimum quality standards, is fully functional and user friendly.
    • Support resource allocation decisions during project prioritization with stakeholders
    • Lead and guide assigned team reportees on required quality assurance deliverables.
    • Apply Quality Assurance expertise on assigned initiatives and undertake research on best practice as part of benchmarking.
    • Leads Quality Assurance and Change Configuration Management in the Authority.
    • Ensure Quality Assurance & testing team adhere to Software Testing Life Cycle (STLC) and best practices by managing Quality Assurance activities including regression, performance, stress, load testing.

    Person specifications

    For appointment to this job, the candidate must have:

    • Bachelor’s Degree in any of the following disciplines: - Computer Science, Information Technology, Business Information Technology or relevant and equivalent qualification from a recognized Institution;
    • Master’s Degree in any of the following disciplines: - Computer   Science, Information Communication Technology, Business Information Technology or relevant and equivalent qualification from a recognized Institution, will be an added advantage.
    • Leadership Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
    • Minimum of five (5) year’s work experience in a similar role, and at least two (2) years at Assistant Manager level or a comparable position.

    Key Competencies

    • Innovative thinking
    • Organizational skills
    • Resilience and Adaptability
    • Critical Thinking and Problem-Solving
    • Customer-Centrism Approach
    • Professionalism, Ethical Judgment and Integrity
    • Certified International Software Testing Qualification Border (ISTQB) Tester
    • IT Infrastructure Library (ITIL)
    • Project Management Certification
    • Certified Information Systems Auditor (CISA)
    • Certified Information Security Manager (CISM)
    • Certified Ethical Hacker (CEH)
    • Computer Hacking Forensic Investigator (CHFI)
    • Certified Incident Handler (ECIH)
    • Certified Information Security Professional (CISSP)
    • ISO 27001
    • International Association for Six Sigma Certification (IASSC)
    • International Institute of Business Analysis (IIBA)

    Assistant Manager – Business Intelligence Platform Engineering
    • Job TypeFull Time
    • QualificationBA/BSc/HND
    • Experience4 years
    • LocationNairobi
    • Job FieldICT / Computer&nbsp

    Job Purpose

    The jobholder shall be responsible for implementing robust data pipelines that collect, process, and store data from various sources. The person shall design and maintain pipelines while ensuring data quality and reliability and collaborating with cross-functional teams to enable data-driven decision-making across the organization.

    Duties and Responsibilities

    • Supervise and guide a team of data engineers to ensure timely delivery of data engineering projects, including the day to day administration of business intelligence platforms, tools and pipelines
    • Plan, prioritize, and execute data engineering initiatives within established timelines and budgets and collaborate closely with cross-functional teams to identify business challenges, opportunities, and data-driven solutions.
    • Track project progress, address challenges, and ensure alignment with organizational objectives, define, measure, and track key performance indicators (KPIs) to monitor organizational and departmental performance.
    • Design, build, and maintain scalable business intelligence platform, tools and data pipelines while ensuring that the data platforms infrastructure is optimized for performance and reliability.
    • Supervise Data Engineering team in defining the data management and analytics strategic roadmap and align it with the organization's objectives.
    • Integrate data from various systems, including structured and unstructured data sources, to create unified datasets and collaborate with data analytics and data science teams to support advance analytics and machine learning.
    • Supervise rollout of new enhancements across data platforms, including upgrades, relevant API deployments.
    • Assist in monitoring and maintaining the data infrastructure, ensuring high availability and performance, troubleshoot and resolve technical issues related to data storage, processing, and retrieval.
    • Implement processes to validate and monitor data quality, ensuring consistency and accuracy across systems.
    • Create and maintain documentation for the business intelligence platforms, tools, data pipelines, workflows, and infrastructure.
    • Define and enforce coding standards and best practices for data engineering.
    • Ensure data pipelines and storage systems adhere to security protocols and data privacy regulations.

    Person Specifications

    For appointment to this job, the candidate must have:

    • Bachelor’s degree in Computer Science, Data Science, Information Technology/Business Information Technology, Artificial Intelligence, Machine Learning, Economics, Statistics, Mathematics, Engineering or a related field.
    • Four (4) years relevant work experience, one (1) of which must be at Supervisory level.
    • Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
    • Membership to a relevant professional body where applicable;
    • Practicing License where applicable.
    • Proficiency in Computer Applications.

    Key Competencies

    • Innovative thinking
    • Organizational skills
    • Resilience and Adaptability
    • Critical Thinking and Problem-Solving
    • Customer-Centrism Approach
    • Professionalism, Ethical Judgment and Integrity

    Assistant Manager – System Administration
    • Job TypeFull Time
    • QualificationBA/BSc/HND
    • Experience4 years
    • LocationNairobi
    • Job FieldICT / Computer&nbsp

    Job Summary.

    The jobholder shall be responsible for planning and installing upgrades to Support Services database management systems to maximize performance; design and modify databases as per user requests and system requirements; monitor system performance; establish and implement backup and recovery processes; establish data security and integrity and manage disk space.

    Duties and responsibilities

    • Maintain the integrity of the SAP environment by managing the SAP Correction and Transport System (CTS) to ensure all configuration and development objects are promoted properly.
    • Manage systems performance and capacity through monitoring, regular tuning, optimization, archiving and taking remedial actions where necessary
    •  Develop and implement procedures to maintain systems security and protect systems from unauthorized use and user abuse as per security policy.
    • Work closely with Assistant Manager, systems administration at Primary site to ensure business services continuity, Set up and Configure Virtualization of server environments.
    • Maintain and monitor the integrity of the SAP environment by managing the SAP Correction and Transport System (CTS) to ensure all configuration and development objects are promoted properly.
    • Develop system and application implementation plans, customizes scripts and testing procedures to ensure operational reliability.
    • Develop hardware specifications for virtualization host servers refresh cycles
    • Plan for and carry out upgrades of the virtualized infrastructure from one major release to the next and carry out updates of the virtualized infrastructure to (n-1) latest version.
    • Maintain database systems availability to meet business systems support requirements as per agreed Service Level Agreements, monitor and enhance performance.
    • Define and ensuring integrity of the backups and restoration processes in accordance with the authority’s backup and recovery policy.
    • Develop procedures, programs and documentation for backup and restoration data, applications and configuration settings.
    • Facilitate testing and implementation of relevant technical system upgrades, patches and new installations, recommend tests and implements relevant software tools and configurations to enhance database systems security in line with authority’s policies and procedures.
    • Recommend, testing and implementing relevant software tools and configurations to enhance database systems security in line with authority’s policies and procedures.
    • Monitor and enhances the performance of the database systems, provide user support in problem resolution and system testing.
    • Provide support in systems deployment and integration and monitor all SAP systems and Monitor SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.)
    • Performs troubleshooting as required and leads problem-solving efforts including engaging vendors and other support personnel and/or organizations.

    Person specifications

    For appointment to this job, the candidate must have:

    • A Bachelor’s degree in Computer   Science, Information Communication Technology, Business Information Technology, or other related technical.
    • Four (4) years relevant work experience, one (1) of which must be at Supervisory level.  
    • Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
    • Membership to a relevant professional body where applicable.
    • Practicing License where applicable
    • Certified database Administrator in Oracle/PostGres/MySQL/MS SQL server/SAP Hana, Linux/Unix e.g. RHEL or Windows i.e. MCSE, MCSA, MCP

    Required Certification/Training

    The following certifications will be an added advantage:

    • Web Application Servers i.e. Tomcat and JBOSS, Web Logic
    • COBIT 5
    • ITIL
    • PRINCE2
    • Data Warehousing and Business Intelligence 

    Key Competencies

    • Innovative thinking
    • Organizational skills
    • Resilience and Adaptability
    • Critical Thinking and Problem-Solving
    • Customer-Centrism Approach
    • Professionalism, Ethical Judgment and Integrity

    Assistant Manager – Data Governance
    • Job TypeFull Time
    • QualificationBA/BSc/HND
    • Experience4 years
    • LocationNairobi
    • Job FieldICT / Computer&nbsp

    Job Purpose

    The jobholder shall be responsible for implementation of data governance strategies in alignment with laws relevant legislation and internal policies and procedures.

    Duties and Responsibilities

    • Plan master data management to ensure consistency and accuracy of core data entities such as taxpayer records across systems, facilitating data integration and reliable reporting.
    • Define data stewardship roles and responsibilities across departments, ensuring accountability for data management practices, and facilitating cross-functional collaboration on data-related initiatives.
    • Establish and maintain data policies that govern the creation, usage, and sharing of taxpayer data, ensuring compliance with relevant laws, including but not limited to the Data Governance Act, 2019.
    • Collaborate with IT and business units to ensure that data architecture supports the organization’s strategic goals, with a focus on enhancing data quality, accessibility, and security.
    • Supervise and coordinate Artificial Intelligence (AI) and data Governance initiatives under the Data Governance Unit and support development and implementation of Data Governance strategies in alignment with the relevant laws, organizational objectives and compliance frameworks.
    • Manage the Design and implement a robust data governance framework that establishes policies, standards, and processes for managing and governing the Authority’s taxpayer data.
    • Implement initiatives to improve data quality by defining data quality metrics, conducting audits, and implementing corrective actions, ensuring that Authority’s data is accurate, complete, and reliable ensuring alignment with regulatory requirements, internal governance policies, and industry best practices to support reliable and efficient data management.
    • Monitor the implementation of data governance and security policies that comply with legal, regulatory, and operational requirements, safeguarding taxpayer data from unauthorized access or breaches.
    • Acquire and effectively management of third-party data to ensure it aligns with organizational needs, supports strategic objectives, and adheres to data quality and governance standards.
    • Promote data literacy and awareness across Authority’s staff, deliver training programs to enhance staff understanding of data governance practices and the importance of maintaining data integrity.
    • Collaborate with internal stakeholders, including IT, compliance, and business units, to align data governance efforts with operational needs, and engage external partners to ensure adherence to data governance standards in third-party data acquisitions

    Person Specifications

    For appointment to this job, the candidate must have:

    • Bachelor’s Degree in any of the following disciplines: - Computer Science, Information Communication Technology, Business Information Technology, Computer Forensics, Forensic Science (Digital Forensics), Information Security, or relevant and equivalent qualification from a recognized Institution.
    • Four (4) years relevant work experience, one (1) of which must be at Supervisory level.
    • Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage. .
    • A member of a relevant professional body.
    • Practicing License where applicable.

    Key Competencies

    • Innovative thinking
    • Organizational skills
    • Resilience and Adaptability
    • Critical Thinking and Problem-Solving
    • Customer-Centrism Approach
    • Professionalism, Ethical Judgment and Integrity

    Assistant Manager - Cloud Architecture & Technology Platform
    • Job TypeFull Time
    • QualificationBA/BSc/HND
    • Experience4 years
    • LocationNairobi
    • Job FieldICT / Computer&nbsp

    Job Purpose

    The jobholder shall be responsible for defining, maintaining and evolving the emerging solution architecture to enable actualization of business objectives, harmonized with the Authority’s reference architecture and evolution of solutions for modern, efficient and optimal operations.

    Duties and Responsibilities

    • Assesses the systems architecture currently in place and works with technical subject matter experts to identify and recommend areas of improvement.
    • Supervises and leads the design, development, and deployment of best solution architecture practices, standards, and patterns.
    • Plans and supports solutions architecture and innovation Tools and coordinates implementation of the work plans for the following corporate initiatives in the unit: Audit, Integrity, QMS and Risk Management in the unit.
    • Continuously researches current and emerging technologies and proposes changes to the existing architecture where needed and ensure implementation of approved Systems Change Requests (SCRs) and taking lead in resolving complex issues.
    • Conducts a system architecture evaluation and collaborates with process leads and IT development teams to implement identified improvements.
    • Implementation of the unit’s Annual Work Plan and prepares monthly, quarterly, annual and ad hoc reports for the unit.
    • Assesses the business impact that certain technical choices have and advises stakeholders appropriately.
    • Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.

    Person Specifications

    For appointment to this job, the candidate must have:

    • Bachelor’s degree in IT/ Management Information Systems / Business IT/ Computer Science / Business Administration / Management Course or any other related course.
    • Membership of ISACA professional body or any other relevant technical professionally recognized body
    • Four (4) years relevant work experience, one (1) of which must be at Supervisory level.
    • Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
    • Practicing License where applicable.
    • Enterprise Architecture certification is an added advantage
    • COBIT
    • ITIL
    • PRINCE 2 or PMP

    Key Competencies

    • Innovative thinking
    • Organizational skills
    • Resilience and Adaptability
    • Critical Thinking and Problem-Solving
    • Customer-Centrism Approach
    • Professionalism, Ethical Judgment and Integrity

    Assistant Manager – Cyber Security Operations Centre
    • Job TypeFull Time
    • QualificationBA/BSc/HND
    • Experience4 years
    • LocationNairobi
    • Job FieldICT / Computer&nbsp

    Job Purpose

    The job holder shall be responsible for day to day operation of 24/7 cyber Security Operations Centre (SOC), analysis of threat intelligence from various internal and external sources, managing security incidents such as detection, analysis, response, and recovery, monitoring and analysis of potential and active threats targeting all KRA systems and IT infrastructure.

    Duties and responsibilities

    • Develop, review, record, monitor and report performance on key productivity indicators for incidents & security monitoring function.
    • Coordinate identification, investigation of cyber-attacks targeted to the Authority’s networks and recommend suitable solutions to further secure company digital assets.
    • Ensure that adequate security logs are captured and optimized across Organization's systems; perform deep-dive incident analysis by correlating data from various internal and external log sources for enhanced detection of cyber-attacks
    • Enhance Information security through operationalization of 24/7 cyber security monitoring and surveillance within KRA's IT infrastructure to detect and deter cyber-attacks.
    • Review cyber security data sets & reports received from the National Cyber Incident Response Team and other external sources. Collect threat intelligence from various sources (deep web/dark web, vendor security alerts, adversary behaviors, active incidents, national and international events, etc.), analyze associated threats and risks for recommendation of appropriate mitigating measures.
    • Coordinate cyber threat hunting and content engineering activities in the Security Operation Center.
    • Develops the unit Annual Work Plan, draft unit annual budgets and ensure prudent utilization of allocated funds.
    • Prepares unit monthly, quarterly, annual and ad hoc reports;
    • Develop, mentor and coach staff and manage performance of the staff
    • Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.

    Person specificationsk

    For appointment to this job, the candidate must have:

    • Bachelor’s Degree in any of the following disciplines: - Computer Science, Information Communication Technology, Business Information Technology or relevant and equivalent qualification from a recognized Institution
    • Four (4) years relevant work experience, one (1) of which must be at Supervisory level.
    • Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
    • Working experience in security tools such as python, firewalls, IPS, SIEM, SOAR, SQL, LINUX, databases etc.

    Professional Qualifications / Membership to professional bodies

    Any of the following professional certifications:

    • CEH, CISSP, ECIH, CFHI, CISM, CISA, MCSE, CCNA,
    • Certification in relevant security tools

    Membership to a professional body with a valid practicing certificate/license

    Key Competencies

    • Innovative thinking
    • Organizational skills
    • Resilience and Adaptability
    • Critical Thinking and Problem-Solving
    • Customer-Centrism Approach
    • Professionalism, Ethical Judgment and Integrity

    Assistant Manager – Library, User Services & Awareness
    • Job TypeFull Time
    • QualificationBA/BSc/HND
    • Experience4 years
    • LocationNairobi
    • Job FieldICT / Computer&nbsp

    Job Summary.

    The jobholder shall be primarily responsible for library circulation services, user education, registration, clearance, needs assessments, library organization and maintenance of usage statistics.

    Duties and responsibilities

    • Manage the library circulation services function in line with policies and procedures on loaning, returning, renewing, among others.
    • Conduct user education and awareness programmes to improve uptake of library services
    • Conduct registration and training of library users on Koha, Electronic resources and RemoteX platform.
    • Provide support to the management of the operations of regional libraries especially on inter-library role.
    • Manage the library schedule so as to ensure library services are available for the approved open hours
    • Manage the process of identifying staff with overdue books, sending reminders and engagement with human resource division on recovery of fines.
    • Manage the library shelving and organization function and Conduct user needs assessments to support the library acquisition function.
    • Manage the clearing of exiting staff including conducting, maintaining and reporting on satisfaction rate.

    Person specificationsk

    For appointment to this job, the candidate must have:

    • Bachelor’s degree in Knowledge Management, or information science with knowledge management specialization or its equivalent qualification from a recognized institution.
    • Four (4) years relevant work experience, one (1) of which must be at Supervisory level.  
    • Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
    • Membership to a professional body where applicable.

    Key Competencies

    • Innovative thinking
    • Organizational skills
    • Resilience and Adaptability
    • Critical Thinking and Problem-Solving
    • Customer-Centrism Approach
    • Professionalism, Ethical Judgment and Integrity

    Assistant Manager – Capacity Management & Business Continuity
    • Job TypeFull Time
    • QualificationBA/BSc/HND
    • Experience4 years
    • LocationNairobi
    • Job FieldICT / Computer&nbsp

    Job Summary.

    This role is responsible for ensuring and coordinating all capacity and continuity plans of automated business processes with minimal disruption to the Authority as well as supporting the design and procurement of infrastructure solutions and technical requirements for the Authority and approving capacity plans and reports.

    Duties and responsibilities

    • Regularly review the IT Services continuity plan and ensure these conform to the Authority’s business continuity policies and IT service continuity policies.
    • Ensure optimal utilization of infrastructure through gathering measurements periodically, generating reports, creating a workload catalogue, establishing underutilization or over utilization.
    • Implement the business continuity strategy, review and address any invocations of the business continuity plan and monitor progress resolution.
    • Ensure the development of IT business continuity documentation including test results, exercises and suggested recommendations for improvement areas.
    • Support the design of infrastructure solutions and technical requirements including the preparation of work plans and research.
    • Facilitate the procurement of requisite infrastructure solutions and service equipment.
    • Guide the identification of technology solutions required including the formulation of terms of reference and specifications.
    • Ensure capacity management audit findings are circulated and recommendations are actioned within the set standards. .
    • Ensure regular and timely management and performance reporting and initiate corrective action where necessary.
    • Analyze and resolve internal/external user requests and assign to appropriate units if required.

    Person specifications

    For appointment to this job, the candidate must have:

    • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field from a recognized institution.
    • Four (4) years relevant work experience, one (1) of which must be at Supervisory level.
    • Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
    • Knowledge of current and emerging technologies and how they might be applied to support business outcomes.
    • Ability to Implement and monitor appropriate records, information and policies.
    • Experience in capacity and availability planning.

    Technical Competencies

    • Strong knowledge in application, systems, storage and database monitoring principles and practice.
    •  Knowledge in Capacity Management, Disaster Recovery and Business Continuity Planning.
    •  Knowledge in Systems, network and infrastructure capacity management tools and control systems.
    •  Knowledge in Network architecture & design framework concepts and cybersecurity fundamentals.
    •  Knowledge in virtualization technologies and other emerging technologies.
    •  Knowledge server operating systems i.e. Windows/Linux management.
    •  Strong data analysis knowledge with demonstrated practical experience.
    • Knowledge in MS Excel, MS PowerPoint, and BI tools.

    Required Certifications/Training

    • IT Governance, ITIL or COBIT.

    At least one of the following Certifications:

    • MCSA, MCSE, Networking (CCNA), Linux or UNIX, IBM.
    • Membership to a relevant professional body where applicable.
    • Practicing License where applicable.
    • Proficiency in Computer Applications.

    Desired Certifications and Training

    • Project Management, i.e. Prince II, PMP.
    • Business continuity management Training

    Key Competencies

    • Innovative thinking
    • Organizational skills
    • Resilience and Adaptability
    • Critical Thinking and Problem-Solving
    • Customer-Centrism Approach
    • Professionalism, Ethical Judgment and Integrity

    Method of Application

    Use the link(s) below to apply on company website.

  • Manager - Domestic Taxes Project Portfolio
  • Manager - Revenue Assurance & Fraud
  • Manager – Vulnerability Management & Investigation Support
  • Assistant Manager - Business Application Support – Customs & Border Control (C&BC)
  • Assistant Manager – Large & Medium Taxpayers (LMT) and Micro & Small Taxpayers (MST) Projects
  • Assistant Manager - Service Desk
  • Manager – Quality Assurance, Release, Change & Configuration Management.
  • Assistant Manager – Business Intelligence Platform Engineering
  • Assistant Manager – System Administration
  • Assistant Manager – Data Governance
  • Assistant Manager - Cloud Architecture & Technology Platform
  • Assistant Manager – Cyber Security Operations Centre
  • Assistant Manager – Library, User Services & Awareness
  • Assistant Manager – Capacity Management & Business Continuity
  •  

    Apply Before: 23 May 2025
    Apply Now