The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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- Contents
- Open Jobs
- Commis Chef
- Gardener
- Storekeeper
- Kitchen Steward
- Laundry Attendant
- Method of Application
- Job TypeContract
- QualificationBA/BSc/HND
- Experience
- LocationNarok
- Job FieldCatering / Confectionery 
Main Duties.
- Consistently offer professional, friendly and proactive guest service while supporting fellow Heartists.
- Ensure consistently in the presentation of food items
- Actively share ideas, opinions and suggestions in daily shift briefings
- Ensure the food preparation is done as per the required standards
- Liaise daily with Executive Sous Chef and outlets Manager to keep open lines of communication regarding colleague feedback on food.
- Observe hygiene standards in the colleague's restaurant
- Ensure there is no food wastage in the colleague's restaurant
- Continually strive to improve food preparation and presentations
- Maintain proper rotation of product in all chillers to minimize wastage/spoilage
- Have full knowledge of all menu items, daily features and promotions
- Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
- Follow kitchen policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
Qualifications
- Your experience and skills include:
- Creative and passionate about food and customer service
- Able to work in a high-pressure environment
- Excellent interpersonal and communication skills
- Job TypeContract
- QualificationKCSE
- Experience2 years
- LocationNarok
- Job FieldHospitality / Hotel / Restaurant  , Janitorial Services 
Job Description
- Offer friendly, professional and engaging services at all times.
- Riase and look after plants from seeds or cuttings.
- Sweep the all the tent pathways
- Dig, plant and weed flower beds and borders.
- Tidy over-grown shrubs and trees and clear paths.
- Control pests that damage plants.
- Use equipment safely, like lawn mowers and hedge trimmers.
- Build items such as sheds, patios or fences.
- Highly responsible
Qualifications
- Passionate and knowledgeable about plants
- Team Plater
- Observant and creative
- Two years in a similar position in hotel industry
- O level education
- Job TypeContract
- QualificationDiploma
- Experience2 years
- LocationNarok
- Job FieldFinance / Accounting / Audit  , Procurement / Store-keeping / Supply Chain 
Main Duties:
- To ensure all disbursements and claims are supported by all necessary documents, processed and certified for receipt of merchandises or services both in quality, quantity and prices.
- To ensure that all sub-ledgers agree with general ledger.
- To prepare monthly journal entries as assigned.
- To post all monthly approved journal entries.
- To prepare and maintain schedules and analyses for all accounts.
- To prepare bank reconciliation statements for all bank Accounts.
- To assist the Unit Accountant in all stages leading to the preparation of all monthly financial reports and analyses.
- To assist in the preparation of Returns and special statistical reports as assigned by the Unit Accountant.
- To ensure that all the journals and related financial reports are properly filed for future reference.
- To assist in implementing and streamlining the internal control procedures covering all activities of the hotel.
- To ensure that an efficient and accurate filing system, both manual as well as electronically is maintained at all times.
- To ensure that all meetings are well planned, efficient and results oriented.
- To keep and to safeguard all contracts and financial documents.
- To maintain a good rapport and working relationship with staff in the department colleagues and all other departments.
- To fully support the Departmental Training Function in the Department assigned.
- To undertake any reasonable tasks and secondary duties as assigned by the Unit Accountant.
- To project at all times a positive and motivated attitude and exercise self control.
- To have a complete understanding of the Accounts Payable, General Cashiering, and Income Audit Sections in the Operations Manual and Policies & Procedures.
- To be discreet and keep observations confidential and report to the Unit Accountant.
- To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
- To assist in the training of subordinate as part of the effort to build an efficient team and to be able to take an active interest in their individual development and welfare.
- To be thoroughly familiar with the duties and responsibilities of the Heartists responsible be able to train them up to the required standard.
- To carry out quarterly, bi-yearly, yearly inventory of operating equipment.
- To carry out any other reasonable duties as assigned by the Unit Accountant.
Qualifications
- CPA 1 & 2
- Diploma in Accounting
- Two year in a similar position in hospitality industry.
- Ability to work under with minimum supervision
- Job TypeContract
- QualificationBA/BSc/HND
- Experience
- LocationNarok
- Job FieldHospitality / Hotel / Restaurant 
Main Duties:
Reporting to the Senior Sous Chef, responsibilities and essential job functions include but are not limited to the following:
- Responsible for the effective and efficient operation of the Stewarding Department including and maintenance of health, safety, and hygiene in all F&B areas.
- Participates in training of HACCP standards implementation and control in Base of ACCOR Safe Food and Hygiene Standards. Monitor and enforce strict adherence to all HACCP guidelines
- Maintaining main all aspects of food safety within operations. This includes ensuring the proper handling and storage of food and maintaining high standards of hygiene in all areas.
- Responsible for ensuring all procedures align with local health regulations and government requirements, including preparing for internal and external H&S audits.
- Participates in routine inspections of kitchen and heart-of-house areas to identify potential hazards or non-compliance issues and escalate them promptly.
- Ensures accurate tabulation of all losses/breakage and proposes the purchase of all operating equipment.
- Observe safety measures and conserve energy at work places.
- Review all banquet event orders to ensure proper setup is in place.
- Ensure all breakages and chipped items are removed from circulation, inventoried, and part of a robust breakage reduction program.
- Clean all kitchen equipment
- Handle all the equipment with great care
- Control Breakages
- Preparation of buffet equipment prior to functions.
Qualifications
- Reading, writing, and oral proficiency in the English language.
- Hospitality Management or culinary school training required
- HACCP knowledge.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Experience in the same position in a luxury Hotel is preferred
- Committed to having a full understanding of health, safety, and environmental practices in the workplace
- Must be results-oriented, very organized, highly motivated, and able to work under pressure
- Must have excellent interpersonal, communication, written and organizational skills
- Knowledge of MS Office Suite
- Job TypeContract
- QualificationBA/BSc/HND
- Experience
- LocationNarok
- Job FieldJanitorial Services 
Main Duties:
- Wipe the machines to remove any traces of drips and dust.
- Ensure that machine steam press, finishing cabinet and ironing table are in good working condition and alert the supervisor or manager or maintenance if otherwise.
- Prioritize your work to start with most urgent and critical
- Check the Care Label for ironing instructions.
- Check for any broken buttons, tears and stains that might have been overseen from the previous stage of laundering. Be on the look out for the common collar and cuff stains. Give to the Seamstress or Spotter/ Machine operator if otherwise.
- Ensure that all the garments have a tag with the guests name and receipt number/room and if otherwise alert the supervisor.
- Press all guest linen and uniform and to note well done trouser should have a single press line on each leg (formal trousers) and should not have button and pocket impressions. Should also be free from wrinkles.
- Well done jacket and shirt should be free from wrinkles and should not have any press lines on sleeves (roll sleeve). The jacket collar should roll freely and shouldn't fold elaborately on the fold lines.
- Perform second checks after finishing pressing garments to ensure they are well done before putting on hanger.
- At end of shift ensure machine is switched off and surrounding area is left neat and organized.
- Reports any defective laundry equipment without delay to the laundry manager and in their absence to the chief engineer/his or her assistant
- Ensures that he/she follows health and safety procedures strictly.
- Ensures customers’ instructions are strictly fulfilled, taking extra care to timeliness of collection or delivery
- Ensures that no unauthorized garments are laundered.
- Performs any other duty as assigned by the Supervisors.
Qualifications
- Previous experience in laundry is desired
- Being attentive and sensitive to customers and guests.
- Accurately and promptly fulfilling guest request.
- Understands and anticipates guest needs.
- Maintain high level of knowledge which will enhance the guest experience
- Demonstrates a service attitude that exceeds expectations
- Takes appropriate action to resolve guest complaints.
- Maintains a high level of product and service knowledge
Method of Application
Use the link(s) below to apply on company website.
