Relationship Manager Vacancy at Ecobank
Relationship Manager
Ecobank
Reporting to: Head SME
Location: Dar es Salaam, Tanzania
Job Summary:
Achieve all operational excellence and financial targets through business growth
and development set by the bank at branch level.
Key Responsibilities
Business Performance;
- Delivery of sales, revenue, deposit, risk asset, targets, and efficiency ratio
- Prepare and deliver on approved branch budgets
- Responsible for strict cost management including review of both direct and
indirect costs generated by the branch. Achieve a cost/income ratio in branch.
- Relationship Management & Customer Service:
- Deliver on customer service standards, acquisition and client satisfaction levels,
retention of high performing clients and growing share of wallet as per target
market.
People Management & Teaming:
- Build and develop a high performing team by driving performance development
and coaching to achieve productivity and efficiency
- Process, Controls and Operation Performance:
- Ensure compliance with operations risk.
- Complies with branch layout standards, KYC, operating & risk policies and procedures.
Strategic Initiatives:
- Expanding approved market reach.
Qualification & Experience:
- Educational Background: A Bachelor’s or Master’s degree Banking or Business Administration, Economics, Finance, or other related fields of study.
- Professional Experience: At least 5 years of experience in relationship management and branch operations.
Relationship Manager Vacancy at Ecobank
Application Instructions:
Application:
If you are interested and meet the selection criteria, please submit your Curriculum
Vitae by February 07, 2025.
to: ETZ-RECRUITMENT@ecobank.com
Only shortlisted candidates will be contacted.
Ecobank Tanzania Limited
Human Resources
Relationship Manager Vacancy at Ecobank