Supervisor Airport Services Vacancy at Oman Air
Supervisor Airport Services
Oman Air
Dar es Salaam
Oman Air commenced operations in 1993 and has since witnessed rapid growth. Today, we play a key role in positioning Oman as a major tourism and logistics hub that connects the world
- Monitor, maintain, oversee operations of all three reporting sections.
- Oversee staffing levels and provide timely assistance for query/ issue resolutions in order to ensure timely completion of all Passenger Handling and Aircraft Handling activities within the guidelines set by the company adhering to the regulatory authority’s rules.
- Ensure all passengers are handled in correct manner and provide personalized service to high yield passenger as well as for any special service required for economy class passengers.
- Implement action plan for delayed flight and accomplish all the necessary steps in accordance with the laid-down procedure and ensure maximum attention and care provided to all passengers.
- Supervise lounge service, ensure of cleanliness adequate magazines, newspapers and refreshments.
- Adapt instructive guidelines for oversold flight on shift basis in line with the action plan – over-sale, brief of all staff under his direction and coordination with GHA for implementation.
- Ensure delayed, denied boarding and STPC passengers are provided with acceptable standard accommodation.
- Ensure all laid down procedures/regulations/standards affecting passenger, ramp, baggage, cargo weight and balance are maintained.
- Ensure major potential problem areas are identified and action taken to rectify.
- Liaise with Catering/Engineering in all areas affecting Passenger Services.
- Safeguard Oman Air’s marketing interests at all times.
- Ensure timely delivery of arrival baggage in the baggage reclaim area. Report any shortcomings to GHA management.
- Ensure a high standard of safety and security for staff, passengers, baggage, cargo, mail, aircraft and company property.
- Ensure safeguard of flight revenue documents and prompt dispatch to head office as per the laid-down procedure.
- Report all discrepancies and deviations in the Flight Handling Report (FHR) and make ASM aware of corrective action taken along with recommendation to prevent recurrence.
- Ensure that company regulations are followed with regard to lost/found/damage baggage and that the time factor in this connection is not exceeded
- Participate in the conduct Local Performance Checks (LPC)
- Comply with safety and security regulations.
- Ensure company memo’s, airline manuals, are regularly read to update current procedures and regulations
- Carry out duties on all areas of passenger services section as directed by superiors
- Working detail guidelines will be provided where applicable.
- Deputize Officer in Officer’s absence to perform roles and responsibilities.
- Other duties and tasks that may be assigned by management
Requirements
- Bachelor degree in any disciplin
- OR Two Years College Diploma in any discipline with 02 years of relevant work experience
- OR Specialized certificate/ license in the related field with aviation experience & Secondary school certificate and having 06 years of relevant work experience (For internal Candidates Only)
- Proficiency in English (Reading & Writing).
- Knowledge of a foreign language is desirable and will be an advantage.
- Proficiency in MS Office.
- Excellent supervisory and time management skills.
- Excellent planning, organizing and maintenance skills.
Supervisor Airport Services Vacancy at Oman Air
How to Apply:
Please follow the link provided below.
