Teller Job Vacancy at Stanbic Bank Tanzania
Teller
Stanbic Bank Tanzania
Mwanza
Stanbic Bank Tanzania is a member of the Standard Bank Group of South Africa and was established in May 1995 when the Standard Bank Group acquired the operations of Meridien Biao Bank Tanzania Limited
Job Description
We are seeking a friendly and professional Teller to join our Mwanza Branch. As a Teller, you will be the face of our bank, providing exceptional customer service while accurately processing financial transactions. This role is ideal for detail-oriented individuals who enjoy working in a fast-paced environment and have a passion for helping customers with their banking needs.
Process various financial transactions, including deposits, withdrawals, and loan payments
Verify customer identities and maintain account confidentiality
Balance cash drawers and maintain accurate records of all transactions
Promote and cross-sell bank products and services to customers
Respond to customer inquiries and resolve issues in a timely manner
Comply with all bank policies, procedures, and regulatory requirements
Collaborate with team members to ensure smooth operations and excellent customer experience
Assist with administrative tasks and special projects as needed
Qualifications
- Bachelor Degree in Commerce, Finance or equivalent
- Strong cash handling and basic math skills
- Proficiency in computer systems and banking software
- Excellent customer service and communication skills
- Problem-solving abilities and capacity to work well under pressure
- Previous experience in banking or customer service preferred
- Knowledge of banking products and services is a plus
- Ability to work flexible hours, including weekends and holidays as required
- Fluency in English and Swahili (preferred)
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Examining Information
- Exploring Possibilities
- Following Procedures
- Generating Ideas
- Making Decisions
- Managing Tasks
- Producing Output
- Providing Insights
- Understanding People
- Upholding Standards
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)
How to Apply:
Please follow the link provided below.
