Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unrivalled advantage.
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- Contents
- Open Jobs
- Account Manager, Retention
- Account Manager - Business Development
- Head of Innovation
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma
- Experience3 - 5 years
- LocationNairobi
- Job FieldInsurance 
Purpose for the Job
To achieve the divisional objectives, under Client Relations and Scheme Retention.
Duties and Responsiblities
- Ensure renewals are carried out within 60 days to renewal date.
- Organize and attend renewal meetings and include all value-adding riders and features.
- Ensure clients queries are handled within two days or earlier.
- Organize and attend review meetings as per the service level agreements. Followed by minutes or file notes within agreed time lines, and ensuring all action items are actioned accordingly.
- Business retention of 100% within allocated portfolio with organic growth of 10% per year
- Perform other duties as assigned.
- Collect all premiums within 30 days of cover placement.
- Conduct at least one member education session for all allocated accounts per year.
Key Result Areas
- Credit Control. Timely collection of premiums.
- Business retention.
- Client engagement. Build relationships.
- Exemplary client service.
Key Competencies
- Insurance Knowledge
- Sales and Marketing Skills
- Customer Service Orientation
Knowledge And Skills Required
- Good communication skills.
- Good assessment, analytical and problem-solving skills.
- Ability to interact at all levels / stakeholder management.
- Business Awareness – Financial markets.
- Proven planning, co-ordination, and time management skills.
- Keen and attention to detail.
- Three (3) to five (5) years’ experience in Insurance.
Professional and Academic Qualifications
- Bachelor’s degree in business related field.
- Diploma in insurance.
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma
- Experience3 - 5 years
- LocationNairobi
- Job FieldInsurance 
Purpose for the Job
The job holder is responsible for driving new business growth and designing strategies aimed at expanding client acquisition within the life insurance segment. This role is critical in enhancing the company’s market share and competitive positioning in the life insurance space.
Duties and Responsiblities
- Support the achievement of the divisional annual new business target in brokerage income.
- Develop and maintain a robust and effective sales pipeline with an income potential at least 40% above the assigned annual target.
- Manage the sales funnel effectively to ensure conversion of prospects into active business.
- Consistently log and update prospects in the CRM tool to monitor and manage the sales pipeline.
- Actively participate in cross-marketing meetings and diligently follow up on generated leads.
- Prepare well-researched, tailored proposals and presentations through comprehensive broking practices.
- Provide expert consultancy services to clients, enabling them to make informed insurance decisions.
- Draft and submit brokerage agreements to clients within 10 days of policy implementation and ensure return of signed contracts within 30 days of dispatch.
- Offer Client Relationship Management (CRM) support for new business to facilitate retention and renewal.
- Continuously build technical competence by understanding market trends, client needs, insurance products, and underwriter offerings.
- Ensure timely collection of all new business premiums within 14 days of invoice issuance.
- Represent Minet professionally at key industry engagements, including MIPAK, IRA, and AIBK conferences.
- Identify and pursue opportunities to cross-sell or upsell other lines of business where appropriate.
- Perform any other duties as may be assigned from time to time.
Key Result Areas
- The accountability areas will be as follows: -
- Achieve new business revenue targets in line with company objectives.
- Drive organic growth through effective upselling to existing clients.
- Contribute to product development initiatives to create new revenue streams.
- Lead and manage tender processes to secure new business opportunities.
Key Competencies
Knowledge And Skills Required
- Excellent communication skills, both written and verbal.
- Strong assessment, analytical, and problem-solving capabilities.
- Ability to interact effectively with stakeholders at all levels.
- Solid understanding of business dynamics, particularly in financial markets.
- Proven ability in planning, coordination, and time management.
- High attention to detail and keen focus on accuracy.
- A minimum of 3 to 5 years of sales experience, with a strong focus on life assurance.
Professional and Academic Qualifications
- Bachelor's degree in a business-related field.
- Diploma in Insurance.
- A marketing qualification will be considered an added advantage.
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma , MBA/MSc/MA
- Experience7 - 10 years
- LocationNairobi
- Job FieldICT / Computer 
Purpose for the Job
The Head of Innovation will lead the design, development, and execution of transformative insurance solutions to drive growth and competitive advantage. This role requires a strategic thinker with a strong understanding of the insurance landscape, an ability to coordinate cross-functional teams, and a passion for delivering customer-centric innovations. The role is also responsible for fostering a culture of continuous improvement and creative thinking across the organization.
Duties and Responsiblities
Innovation Strategy and Execution
- Lead the end-to-end innovation process from ideation to commercialization of new insurance products, services, and distribution models.
- Design, test, and execute pilot initiatives, using customer and market data to refine offerings for optimal market fit.
- Build and manage a robust internal innovation pipeline aligned with the company’s strategic goals and market trends.
Product Development and Go-to-Market
- Develop compelling business cases for new product ideas, including market opportunity analysis, financial modelling, and risk assessment.
- Oversee timely go-to-market planning and execution, ensuring cross-functional alignment and efficient resource allocation.
- Monitor post-launch performance to inform iterative improvement and scaling decisions.
Cross-Functional Leadership
- Coordinate with teams from all broking and consulting business units to ensure seamless product development and launch processes.
- Collaborate with BD and Marketing to drive market penetration, customer adoption, and product positioning.
- Ensure cross-functional teams work in an agile and collaborative environment to rapidly iterate and innovate.
Stakeholder Engagement
- Act as a strategic liaison between the CEO and key stakeholders, both internal and external, to ensure alignment on innovation priorities and initiatives.
- Represent the organization in external innovation forums, strategic partnerships, and industry think tanks.
Market Intelligence and Foresight
- Provide strategic insight into emerging technologies, regulatory changes, and market shifts that could impact the insurance industry.
- Conduct continuous competitor analysis, client insight gathering, and industry benchmarking to identify whitespace opportunities.
Culture and Capability Building
- Champion a culture of innovation across all levels of the organization through the creation of innovation hubs, workshops and other creative engagements.
- Mentor internal teams on innovation best practices and foster cross-departmental collaboration.
Key Competencies
- Ability to align innovation initiatives with our long-term goals and develop a culture of continuous improvement.
- Strong understanding of the Kenyan insurance landscape, including regulatory requirements and emerging trends.
- Proficiency in leveraging digital tools, data analytics and automation to enhance customer experience and operational efficiency.
- Skill in identifying customer pain points and co-creating innovative products or services that meet evolving client needs.
- Competence in leading cross-functional teams and delivering innovation projects on time and within scope.
- Ability to drive organizational change and get buy-in from key inteal and exteal stakeholders.
- Strong analytical skills to identify market gaps, track competitors, and benchmark best practices globally and locally.
- 7 - 10 years of relevant experience with at least 3 - 5 years in innovation leadership roles, product development or digital transformation in insurance/Insurtech or financial services.
Knowledge And Skills Required
Professional and Academic Qualifications
- A bachelor’s degree in a business-related field such as Commerce, Finance, or Economics is required.
- Professional certifications in Project Management or Innovation are desirable.
- A master’s degree such as an MBA in Strategic Management, Innovation, or Technology, or an MSc in Innovation, Entrepreneurship, or Digital Transformation will be an added advantage.
- A Diploma in Insurance (IIK) or Chartered Insurance Professional qualification (ACII) will be an added advantage.
Method of Application
Use the link(s) below to apply on company website.
