Located at the main entrance to the Sanctuary, Taita Hills Safari Resort & Spa is an inviting stone building of 60 spacious rooms and two suites, all with their own private viewing balcony. It has a museum that displays some of the World War 1 memorabilia as part of the rich history of Taita Taveta County. Taita Hills Safari Resort & Spa is located at the main entrance to the Taita Hills Sanctuary in South Eastern Kenya, 400 km from Nairobi and 200 km from Mombasa. An hour flight from Nairobi or 30 min from Mombasa by private charter lands at the hotel’s own airstrip. The sanctuary is a 3-hour drive from Mombasa and a 6-hour drive from Nairobi on tarmac roads.
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- Contents
- Open Jobs
- HR Cordinator
- Assistant Executive Housekeeper
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma
- Experience3 years
- LocationNairobi
- Job FieldHuman Resources / HR 
Roles and Responsibilities
- Ensure adherence to and continuous improvement of HR operational policies and processes
- Assist with recruitment, performance management, staff discipline, and HR administration
- Coordinate staff accommodation, facilities, and transport
- Oversee cleanliness and comfort in employee accommodation, canteen, and restrooms
- Promote good employee conduct and manage disciplinary procedures when needed
- Ensure annual appraisals are completed, and follow up on development needs
- Assist with communication of key messages to staff
- Maintain confidential staff files, documents, and pay scale information
- Manage payroll in line with budget guidelines
- Promote employee communication channels and encourage feedback
- Maintain positive relationships with staff representatives and resolve grievances
- Assist in organizing employee events (staff meetings, parties, community service, etc.)
- Support staffing and training needs to enhance operations
- Ensure compliance with legal and statutory requirements
Qualification and Experience
- Bachelor's Degree or Higher Diploma in Human Resource Management or a related field
- At least 3 years of experience in a similar role within a hotel setting
- Strong interpersonal and communication skills
- Proven leadership and team management abilities
- Proficient in both oral and written English
- Excellent computer skills (MS Word, Excel, Outlook)
- Member of the Institute of Human Resource Management (IHRM)
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma
- Experience3 years
- LocationNairobi
- Job FieldHospitality / Hotel / Restaurant 
Roles and Responsibilities
- Manage daily room status updates via Opera (departures, arrivals, early check-ins)
- Review evening reports and lead team briefings
- Allocate rooms and tasks to stewards based on occupancy
- Enforce DND policy; ensure VIP/show rooms are ready by 10:00 AM
- Generate and reconcile room discrepancy reports
- Supervise staff attendance, grooming, and shift readiness
- Monitor cleaning supply inventory and equipment usage/maintenance
- Conduct regular inspections of guest rooms and public areas
- Ensure cleanliness and safety standards are consistently met
- Conduct performance appraisals and identify training needs
- Manage staff motivation, discipline, and recognition
- Participate in stock-taking and reporting
- Uphold Taita Hills & Salt Lick's core values, standards, and safety policies
- Perform other duties as assigned by the Executive Housekeeper
Qualification and Experience
- A diploma or higher in Housekeeping or Hospitality Management
- At least 3 years of experience as an assistant housekeeper, ideally in a luxury hotel or lodge
- Proficient in Opera PMS and MS Office applications
- Exceptional organizational and leadership abilities with a keen attention to detail
- Outstanding communication and interpersonal skills
- Demonstrated capability to manage and inspire teams
- High standards of integrity and professionalism
- Strong skills in planning, time management, and reporting
- A genuine passion for guest service and team development
Method of Application
To apply, send your detailed CV and certificate/testimonials to: recruitment@taitahillssafariresort.com before 1st May 2025. Only shortlisted candidates will be contacted.
