Branch Manager at DCB Commercial Bank PLC
Background:
DCB Commercial Bank PLC is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to individuals, microfinance, small to medium-sized businesses (MSME), as well as large corporate clients. DCB Bank has a wide branch network of over 8 branches, over 1000 DCB Wakala Agents, and over 280 Umoja switch ATMs serving over 3 million customers across the country.
We invite suitably qualified candidates to fill the position of Branch Manager. The successful candidate will be responsible for managing the overall branch budget as well as working within approval limits.
Responsibilities:
Developing workplace banking sales plan, processes, and is fully accountable and responsible for its execution aligned to the delivery of Retail or personal banking balance sheet and income statement growth.
Growing quality asset portfolio and liability through retention of existing and growth of new customer base.
Leading, developing, and managing the branch to ensure achievement of business objectives with responsibility for revenue generation through the increase of non-funded income and non-interest income and collection of interest.
Developing branch plan including leads/sales prospect management and overall customer experience and positioning DCB Bank as a provider of quality customer solutions.
Liaising with Chief Commercial and Chief Operation Officer to optimize cost through effective resource management within the branch with maximum productivity and foster customer-centric ethos within the branch.
Building and sustaining positive business relationships with the client (including HNW and PEP) across all hierarchical levels, and other key stakeholders.
Managing the implementation of all processes and procedures as stipulated in all branch operation manuals.
Building awareness for the team, keeping updated, and ensuring compliance with all pertinent regulations from BoT, CMSA, TRA, DSE, ELRA.
Effectively managing the performance of your team in line with the bank’s strategy and policies.
Qualifications and Experience:
Bachelor’s degree in business-related field; or Bachelor’s degree in any field with a Master’s degree in business administration.
Five years’ experience in banking business or operations.
Adequate knowledge of banking and back-office branch operations.
Excellent communication and interpersonal skills.
Proven experience in driving performance.
Strong market selling ability and credit analysis skills with a positive track record in building and maintaining business relationships and networks.
If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificates, and names of three referees with their contacts, quoting reference number DCB-BM-05/2025 on the subject of the email. To be considered, applications MUST be submitted through [email protected] no later than 27th May 2025. Hard copy applications will not be accepted.
Records Management Officer at DCB Commercial Bank PLC
Background:
DCB Commercial Bank PLC is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to individuals, microfinance, small to medium-sized businesses (MSME), as well as large corporate clients. DCB Bank has a wide branch network of over 9 branches, over 700 DCB Wakala Agents, and over 280 Umoja switch ATMs serving over 3 million customers across the country.
DCB Bank is currently seeking a qualified candidate to fill the role of Records Management Officer. Reporting to the Operations Manager, the Records Management Officer will be responsible for designing and implementing a records management framework and working closely with other departments to facilitate record-keeping needs.
Responsibilities:
Developing and implementing a records management program for the maintenance, protection, retrieval, and disposal of records.
Ensuring compliance with regulatory requirements and industry standards.
Organizing and maintaining both physical and electronic records for easy access.
Retrieving and returning to storage documents requested by user departments, external auditors, and the bank examiner.
Managing off-site storage and ensuring old records are securely archived.
Working with risk and compliance departments to identify and destroy old records.
Providing training to staff on records management procedures and policies.
Performing regular audits to ensure that procedures are followed.
Managing and preserving records in various formats, including digital and paper-based.
Assisting in the preparation of documentation for audits and regulatory reviews.
Preparing periodic reports for update and decision-making by management.
Qualifications and Experience:
Diploma degree in Records and Archives Management, Library Science, or related field.
3 years’ experience in records management or a related field.
Knowledge of records management principles, legal and regulatory requirements related to records management.
Strong organizational and planning skills.
Excellent communication skills, both verbal and written.
Proficiency in using records management software and databases is an added advantage.
If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificates, and names of three referees with their contacts, quoting reference number DCB/OP/RMO-05/2025 on the subject of the email. To be considered, your application MUST be submitted through [email protected] no later than 27th May 2025. Hard copy applications will not be accepted.
