Account Manager at Inventions Technologies Company Limited

Posted 4 days ago - By Ajira Leo Tanzania - Over 2 Potential Applicants

Account Manager at Inventions Technologies Company Limited

Position: Account Manager 

Inventions Technologies Company Limited

Dar es Salaam

Location: Dar es Salaam / Dodoma (Willingness to relocate as necessary)

Responsibilities:

  • Be the primary point of contact and build long-term relationships with customers.
  • Help customers through email, phone, online presentations, screen-sharing, and in-person meetings.
  • Develop a trusted advisor relationship with key accounts, customer stakeholders, and executives.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Forecast and track key account metrics.
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
  • Monitor and analyze customers’ usage of our product.
  • Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
  • Liaise between the customer and internal teams.

Must Have:

  • Proven account management or other relevant experience.
  • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level.
  • Experience in delivering client-focused solutions based on customer needs.
  • Proven ability to manage multiple accounts at a time while paying strict attention to detail.
  • Excellent listening, negotiation, and presentation skills.
  • Excellent verbal and written communication skills.
  • Bachelor’s Degree in an appropriate field of study or equivalent work experience.
  • 3+ years of experience.

    Deep digital understanding.

    Self-motivated and able to thrive in a results-driven environment.

    Natural relationship builder with integrity, reliability, and maturity.

    Ability to prioritize among competing tasks.

    Critical thinking and problem-solving skills.

    Keen attention to detail and adherence to deadlines.

    Expert at Microsoft Office Suite, Google Apps, Odoo software.

Top Skills & Proficiencies:

  • Prospecting Skills
  • Teamwork
  • Planning
  • Building Relationships
  • People Skills
  • Initiative
  • Customer Focus
  • Emphasizing Excellence
  • Managing Multiple Projects
  • Attention to Detail

How to Apply:

To submit your application, please follow the link provided below.

Apply Before: 28 October 2024
Apply Now