Bank Teller at Standard Bank Tanzania
Bank Teller
Standard Bank Tanzania
We are seeking a friendly and professional Teller to join our Branch in Geita. As a Teller, you will be the face of our bank, providing exceptional customer service while accurately processing financial transactions. This role is ideal for detail-oriented individuals who enjoy working in a fast-paced environment and have a passion for helping customers with their banking needs.
Process various financial transactions, including deposits, withdrawals, and loan payments
Verify customer identities and maintain account confidentiality
Balance cash drawers and maintain accurate records of all transactions
Promote and cross-sell bank products and services to customers
Respond to customer inquiries and resolve issues in a timely manner
Comply with all bank policies, procedures, and regulatory requirements
Collaborate with team members to ensure smooth operations and excellent customer experience
Assist with administrative tasks and special projects as needed
Qualifications
- Bachelor Degree in Commerce, Finance or equivalent
- Strong cash handling and basic math skills
- Proficiency in computer systems and banking software
- Excellent customer service and communication skills
- Keen attention to detail and ability to maintain accuracy in all tasks
- Problem-solving abilities and capacity to work well under pressure
- Previous experience in banking or customer service preferred
- Knowledge of banking products and services is a plus
- Ability to work flexible hours, including weekends and holidays as required
- Fluency in English and Swahili (preferred)
Additional Information
Behavioural Competencies:
- Checking Details
- Documenting Facts
- Examining Information
- Following Procedures
- Interacting with People
- Interpreting Data
- Making Decisions
- Managing Tasks
- Meeting Timescales
- Producing Output
- Team Working
- Upholding Standards
Technical Competencies:
- Client Relationship Management
- Collaboration
- Continuous Improvement
- Creative Problem Solving
- Operations Risk Management
How to Apply:
