As one of the largest insurers and financial services companies in East Africa, we have decades of experience in helping discerning individuals protect and create their wealth. But that’s not all. We also keep an eye firmly on the future, using innovation to craft financial products and services that we know you need in today’s constantly changin...
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Business Development Officer Commercial
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationNairobi
- Job FieldSales / Marketing / Retail / Business Development 
- The Business Development Officer is responsible for developing strong and stable relationships, attending to Quotations, and negotiating with intermediaries and other clients to ensure business production, growth, and renewals.
Roles and Responsibilities
- Providing and sending competitive quotations to prospects.
- Preparing risk registers for various clients for underwriting purposes.
- Consulting on the most effective cover for a particular need, while taking a number of factors into account.
- Setting up meetings, and preparing and delivering presentations to potential clients.
- Developing and maintaining good working relationships with intermediaries and existing customers.
- Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors' products.
- Delivering good customer service by responding swiftly to queries and concerns from clients.
- Providing management with market feedback and intelligence.
- Sending out renewal instructions two months in advance.
- Maintaining a regular and accurate updated database of all prospective and closed businesses and submitting a monthly report to managers.
- Ensuring strict adherence to practices, procedures, and policy stipulated in the business development operational manual including the Code of Ethics.
- Maintaining and updating all forms of business contacts.
- Gathering customer service feedback and reporting on intellectual and operational issues raised by clients.
- Preparing regular management reports.
- Managing Broker/Agents' social forums to enhance relationships and reward good performance.
- Managing exhibition stands and corporate sponsorships.
- Out-of-town travel to source, renew, and collect premiums.
Requirements
- Bachelor's Degree in Business or related discipline from a reputable university.
- COP (College of Insurance) with Sales & Marketing being an added advantage.
- At least three (3) years experience in sales and marketing.
- Appreciable understanding of the Kenya insurance market, the prevailing business environment, and products by the competition.
- Good customer relationship management skills (internal and external customers).
- Good communication skills, both written and verbal.
- Self-motivated but able to work as part of a team.
- Good organizational and time-management skills.
- Positive attitude, self-motivated, self-driven, and able to work with minimal supervision.
- Good negotiation skills and persuasiveness.
- Confidence in presenting to large groups of people.
- Trustworthiness and discretion when handling confidential information.
- A smart appearance and professional manner.
- Strong attention to detail, ability to multitask, and performance-oriented.
- Proficient knowledge in IT.
Method of Application Interested and qualified? Go to ICEA Lion Group on selfserviceuat.zohorecruit.com to apply
