Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
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- Regional Head of Corporate Business, Coast Region
- Grants Manager
- Product Configuration Specialist
- Manager Card Systems
- Sales and Business Development Manager, Cash Management (Public Sector)
- Senior Relationship Manager-Regional Corporates
- Transition Management Department Principal Business Analyst - T24 CBS
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience8 years
- LocationNairobi
- Job FieldBanking  , Finance / Accounting / Audit  , Sales / Marketing / Retail / Business Development 
Job Description
- To develop/ lead the implementation of the region’s strategy in line with the overall KCB Group strategy through revenue maximization and prudent cost management.
- Deliver on the region’s portfolio’s annual business growth targets revenue, fees and commissions, profit before tax, assets, liabilities and customer numbers.
- Relationship management for regional markets’ customers and stakeholders.
- Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs
- Develop in-depth knowledge of the client’s strategy, business, financial performance, industry outlook/trends, specific sector knowledge and general macroeconomic issues and trends in the region and country and to ensure that this is transferred to the relevant internal stakeholders.
- Execute client deals in line with developed strategic client plans while ensuring strong cross
- selling of existing and new products to existing and new clients.
- Implement and control the pricing tactics and parameters for the portfolio in line with pricing policy while maintaining a healthy link between the Balance Sheet and Income Statement through managing the margins at which facilities are made available to clients in the portfolio.
- Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
- Develop critical relationships with local authorities, clients and key decision makers in the region and regularly define and communicate commercial opportunities for new and existing clients of KCB Group.
- Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements while maintaining the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
- Work closely with other units in promoting green lending while ensuring consistent messaging to internal and regional market.
Academic & Professional
Bachelor's degree from a recognized institution.
Professional qualification in CPA, ACCA, AKIB, Sales & Marketing will be added advantage
The Person
For the above position, the successful applicant should have the following:
- Bachelor's Degree from a from a recognized institution
- At least 8 years' work experience in Corporate Banking with at least 6 years’ experience as a Head of Department or a Senior Manager
- Track record of attaining targets of business growth and profitability in the banking sector.
- Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.
- Demonstrable cross-cultural, people and relationship management skills, team motivation and leadership competence.
- Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
- Knowledge of the Bank’s lending principles, policies and procedures.
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience5 years
- LocationNairobi
- Job FieldProject Management 
KEY RESPONSIBILITIES:
- Prepare clear, concise, and persuasive grant proposals that effectively communicate the organization's mission, goals, and impact to potential funders. This includes drafting narratives, budgets, timelines, and other required documents in line with donor requirements and Group Policies.
- Identify potential grant opportunities from government agencies, private foundations, corporations, etc, and support engagements with potential donors.
- Monitor and track all fundraising pipelines working with programme teams, Head of fundraising and other stakeholders in providing any additional information that may be required by the donor agencies to increase success rates of the funding mobilization.
- Coordinate programme teams in KCBF as well as Group business functions in the development of funding concepts and proposals.
- Negotiate and prepare contractual terms as well as support execution of contract mechanisms. Review agreements, develop specifications and advise on all technical contract activity, such as tendering procedures, terms and conditions, contract change and review.
- Review cash requests for grants ensuring amounts requested are reasonable and within approved budgets and ensuring organization procurement policies and procedures are followed when procuring goods and services. Review liquidation reports for grant advances issued.
- Conduct quarterly financial reviews and grant audits where applicable giving feedback to grantees as appropriate on areas that need improvement in their systems and procedures.
- Responsible for performance management of contracted services to ensure compliance, quality and value for money and all related activity.
- Proactive development of relationships with donor, implementing partners, operational staff and wider stakeholders. Develop internal and external partnerships with providers, coordinating provider forums, workshops and meetings as appropriate.
- Provide technical training and capacity building to Group entities and staff on proposal development and intelligence gathering, for high quality proposals and embed the KCBF grants management policy guidelines and industry best practices within the grants management cycle.
DAILY RESPONSIBILITIES
- Identifying and researching grant opportunities and developing grant proposals and applications
- Developing and maintaining relationships with funders and community partners
- Managing grant agreements and contracts.
- Collaborating with program and Group staff to create program budgets and project plans
- Managing and tracking grant awards and reporting requirements.
MINIMUM POSITION REQUIREMENT
Academic & Professional
- Education Bachelor’s Degree Any related field RQ
- Professional Qualifications Community Development/Grants Writing/Fundraising AA
- Master’s Degree
Experience & Proficiencies
- Five Total Minimum No of Years’ Experience Required
Detail Minimum[2] No of Years Need Type
- Grants Writing 5 ES
- Grants budgeting 4 ES
- Grants Contract management 4 ES
- Donor Relationship management 4 ES
- International Donor-Funded Projects 3 ES
- Stakeholder management 5 ES
- Grants Accounting 2 DE
- Capacity building and facilitation, 1 ES
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience5 years
- LocationNairobi
- Job FieldICT / Computer 
Key Responsibilities
- Gain a deep understanding of the banks digital platforms working with vendors and the Technology team to define the platform roadmap, customizations and change requests.
- Analyzing and documenting requirements for new products and services and associated controls, customer journeys and notifications, arising from production incidents, new business or customer requests.
- Support the Digital Channels banking platform upgrades, closure of audit and Risk issues.
- Work with different stakeholders for product delivery ensuring end to end support and adoption of latest technologies to serve business and customer needs.
- Support channels systems by ensuring system health monitoring, problem detection & resolution automation.
- Maintain good quality documentation of configuration changes made on the platforms including system flows, roles and permissions matrix of the platforms
- Support deployment, configurations and support for all digital channels systems.
The Person
For the above position, the successful applicant should have the following:
- Bachelor's degree in computer science or technology related.
- MBA/Msc Master’s degree is an added advantage.
- Professional qualification in Project Management/ Product Management/Agile is an added advantage.
- 5 years’ work experience in a similar role, with at least: -
- 3 years’ experience in Mobile banking, internet banking and Digital lending support.
- 1-year experience in Payment Platform configuration and Support.
- 1-year experience in DevOps and Agile practice.
- 2 years’ experience in Project Management/Relationship Management/Customer experience Management is desired.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience5 years
- LocationNairobi
- Job FieldICT / Computer 
Key Responsibilities
- Ensure a data driven system analysis to ensure continuous system improvement initiatives.
- Ensuring all POS and ecommerce technical support issues are resolved within SLA.
- Managing the configuration and testing of the POS applications and its validity.
- Carrying out Terminal Management System (TMS) configurations and reporting
- Establish and maintain data processing schedules and controls to ensure timely delivery of quality assured outputs.
- Ensure 24*7 availability of the Switch and Payments systems as required by users
- Keep track of systems and user related issues and attend to them promptly.
- Be the driving force behind process optimization: by contributing to continuous service improvements, change management and documentations.
- Perform system upgrades and apply system patches promptly received from system vendors.
The Person
For the above position, the successful applicant should have the following:
- Bachelor's degree in Information Technology or Business or Engineering or related field or a related field of study.
- 5 years of progressive experience in Information Technology.
- 3 years PÒS experience.
- 3 years’ Ecommerce experience.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience8 years
- LocationNairobi
- Job FieldBanking  , Finance / Accounting / Audit  , Sales / Marketing / Retail / Business Development 
KEY RESPONSIBILITIES
- To implement the Cash Management strategy in line with the overall Corporate Banking Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
- Drive sustainable growth through the delivery of innovative and customized solutions to meet the specific cash management and trade finance requirements of customers and prospects.
- Drive the growth of Cash Management incomes, business volumes and manage assigned portfolios.
- Responsible for the sales of cash management products and service to existing and by prospecting for new clients in conjunction with Relationship Managers.
- To Build and maintain productive and strategic relations with customers/ suppliers/ line manager/ stakeholders to drive the development and delivery of business solutions and rev Relationship manager to ensure growth for the specific sectors or portfolio.
- Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
- Maintains a detailed and current understanding of business/industry dynamics and enabling technologies in financial services generally and payments or transaction banking specifically to ensure that that opportunities are realized and the risks mitigated.
- Develop, implement, and manage a range of innovative cash management products and solutions so as to meet customer requirements and achieve business objectives.
- Ensure strong cross- selling of existing and new products to existing and new clients; by providing technical product expertise and conducting joint calls hence maintaining effective liaison with all relevant business units in the bank.
- Track trends and competitor activity and collate data on market, perform customer needs analysis, trade trends, and competitive analysis and ensure compliance to the Bank’s policies, procedures and regulatory requirements.
- Ensure compliance to the Bank’s policies, procedures and regulatory requirements.
Academic & Professional
Bachelors Degree from a recognized university.
Professional Qualifications in CPA,ACCA,CFA,AKIB or IT will be added advantage
Experience
- Minimum of 8 years Banking experience,
- 3 years in Transaction Banking or Cash Management
- Commercial Awareness & Business Acumen: identify opportunities for revenue generation Excellent research, analytical, and problem-solving skills.
- Technologically savvy and appreciation of current ICT trends.
- Experience in customer relationship management
- Integrity & courage to challenge actions within various business units and the status quo.
- Strong persuasion, communication, negotiation and Influencing skills.
- Strong organizational skills
- Excellent stakeholder management skills
- Creative approach, with the ability to anticipate challenges and develop innovative solutions
Desirable:
- Prior experience of dealing with customers
- High degree of interpersonal skills when dealing with a range of people and situations.
- Good computer skills
- Negotiation and Influencing skills
- Planning and personal organization
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience7 years
- LocationNairobi
- Job FieldBanking 
Job Description
Strategy implementation
- Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs.
- Develop in-depth knowledge of the client’s strategy, financial performance, industry/regional outlook/trends, and general macroeconomic issues and trends in the country and other relevant geographies and ensure that this is transferred to the relevant internal stakeholders
- Implement regional corporate strategy in line with the overall KCB Group Strategy.
- Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Balance sheet and Customer number growth.
Sales and business growth
- Execute client deals in line with developed strategic client plans.
- Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
- Ensure strong cross- selling of existing and new products to existing and new clients.
- Responsible for maintaining a healthy link between the Balance Sheet and Income Statement through managing the margins at which facilities are made available to clients in the portfolio.
- Implement and control the pricing tactics and parameters for the portfolio in line with pricing policy and financial targets.
- Drives the growth of non-financial performance such as new customer acquisition, Net Promoter Score, updated customer information, accurate segmentation of customers in the portfolio.
Relationship Management
- Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
- Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
- Relationship Management of Key Regional Customers and Stakeholders.
- Develop critical relationships with client decision makers and regularly define and communicate commercial opportunities for new and existing clients of KCB Group.
Account monitoring
- Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank
- Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities
Risk Management
- Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
- Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
- Manage and maintain robust monitoring, controls, business continuity, governance and risk management environment
- Ensure timely preparation of relevant reports and daily monitoring of accounts to ensure facilities have accurate interest rates, are within the approved limits, and taking remedial actions in line with policy.
Academic & Professional Qualification
- University Degree from a recognized institution.
- Work Experience & Skills
- Seven (7) years’ banking experience in the Financial/banking sector,
- 5 years Corporate Senior Relationship Management.
- 5 years Credit and Financial Analysis
- 5 years Client Portfolio Management
- Knowledge of Trade and Transaction Banking products
- Digital Savvy and Computer literacy
- Entrepreneurial and Commercial thinking
- Excellent research, analytical, and problem-solving skills.
- Integrity & courage to challenge actions within various business units and the status quo.
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience6 years
- LocationNairobi
- Job FieldICT / Computer 
KEY RESPONSIBILITIES
- Leads project teams and vendors to drive the business needs and expectations by ensuring business intent is well understood and delivered.
- Manage business relationships with different business areas and liaise with other sections/departments in the delivery of services and projects as well as maintain good working relations between the solution engineering teams and all stakeholders.
- Review and validate test basis documents, test cases, test strategy documents for accuracy, coverage and conformity to requirements.
- Manage and execute various levels of functional and non-functional testing including system, user acceptance and regression tests.
- Generate process and solution documentation that clarifies and validates how the organization utilizes business systems to meet business requirements.
- Working and aligning with the risk, compliance, and data protection teams to complete new products and services risk assessments and ensure services reach the bank’s risk and compliance standards.
- Collaboratively develop and review Business Cases, Request for Proposals (RFPs), Request for Quotations (RFQs) for technology acquisitions and solutions delivery, vendor evaluation documents and plans, and participate in technical and functional evaluation of bids for new systems and solutions.
- Promote proper release planning, guaranteeing successful solution deployments and adherence to business needs and priorities.
- Participate in innovation to improve delivered products and services and to explore new technologies and their applications to the enterprise space.
- Mentor, coach and grow staff within business analysis function.
Academic & Professional
- Education Bachelor’s degree Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field of study RQ
- Professional Qualifications ITIL Foundation/ Certified Business Analysis Professional (CBAP)/ TOGAF Certification AA
- Project Management PRINCE II (Practitioner) / AgilePM / PMI-ACP / Certified Agile Project Manager (IAPM) / Certified Scrum Master (CSM) AA
- Master’s Degree Business Administration or Project Management AA
Experience
Detail Minimum No of Years Need Type[1]
- Progressive experience in Information Technology 6 ES
- Business Analysis and Architecture. 4 ES
- IT Projects 4 ES
- T24 System Support & Maintenance 2 DE
- Temenos T24 Core Banking System Implementations/Upgrades/ Enhancements 3 ES
- Experience in T24 design and architecture, product upgrades, configurations/parameters required for customizing the T24 to accommodate business requirements. 3 ES
- Knowledge in Accounting & Finance behaviour of T24 and experience and supporting GL reconciliation/corrections. 3 ES
- Knowledge and experience in Temenos T24 Design Studio, Integration & interaction frameworks, TAFC/TAFJ run time environments and Temenos Web Services (TWS/IRIS). 3 ES
- Knowledge of agile development methodologies using the Sprint/Scrum methodology of agile applied in IT Projects and Temenos Implementation Methodology as applied in Temenos T24 Implementation projects 3 ES
- Demonstrated knowledge and understanding of Linux/Unix Operating Systems. 3 ES
- Experience working in a fast-paced agile environment. 3 ES
Method of Application
Use the link(s) below to apply on company website.
