A leading specialist clinic in Nairobi is seeking a proactive, customer-focused, and highly organized Clinic Receptionist to join our team. This role is ideal for a detail-oriented professional who thrives in a fast-paced healthcare environment and is committed to delivering exceptional patient care and administrative support.
- Minimum Qualification :Diploma
- Experience Level :Mid level
- Experience Length :3 years
- Manage patient appointments, bookings, and inquiries
- Coordinate the doctor’s hospital schedules and facilitate procedures
- Handle preauthorization processes for insurance patients
- Track and follow up on laboratory and radiology results
- Schedule follow-up visits for hospital patients
- Maintain and update accurate patient records
- Prepare clinic reports and assist in general administrative tasks
- Oversee the smooth daily operations of the clinic
Ideal Candidate Profile:
- Self-motivated, proactive, and highly organized
- Customer-oriented with excellent interpersonal and communication skills
- Detail-focused with the ability to multitask efficiently
- Tech-savvy and proficient in clinic management software and digital communication tools
- A strong team player who thrives in a collaborative healthcare setting
Minimum Qualifications:
- At least three (3) years of experience in a similar role within a healthcare or customer service setting
- Diploma in Customer Care, Public Relations, or Business Administration from a recognized institution (a degree is an added advantage
- Strong proficiency in office management software and digital communication platforms
Application Process:
Interested candidates should submit their CV, including at least two (2) professional referees, and a cover letter detailing their suitability for the role.
Only shortlisted candidates will be contacted.
