Zeraki is all about using technology to solve some of the toughest challenges encountered in providing quality education in Africa. Our cutting edge solutions, provide insights that enable informed decision making, provide access to quality instruction and take the stress out of everyday administrative tasks.
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- Contents
- Open Jobs
- Product Manager (Associate to Mid-Level) - Zeraki Finance
- Product Manager (Associate to Mid-Level) - Zeraki Flow
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
- LocationNairobi
- Job FieldFinance / Accounting / Audit 
- Salary RangeKSh 50,000 - KSh 100,000/month
- We’re hiring a Product Manager or Associate Product Manager to lead the evolution of Zeraki Finance. You’ll work directly with engineering, design, and cross-functional business teams to discover the right problems to solve and ship solutions that actually move the needle.
- If you’re excited to build structured, scalable finance tools in a chaotic, fast-growing market, this is the job.
What You’ll Be Doing
- Discovery & Strategy (Core to All PM Levels)
- Continuously engage internal teams (Sales, Finance, Customer Experience) and school users to identify real financial workflow pain points.
- Validate opportunities through interviews, data analysis, shadowing, and problem mapping.
- Work with leadership to define and evolve the product vision and strategy for Zeraki
- Finance in East Africa.
- Translate vague needs into structured product problems and hypotheses worth testing.
- Collaborate with design and engineering to prototype and test before committing to builds.
- Roadmap & Delivery
- Maintain and prioritize a product backlog grounded in business impact and discovery insights.
- Own or contribute to roadmap planning and sprint execution (APM = support, PM = lead).
- Define clear product outcomes and ensure roadmap items are linked to measurable goals (e.g., % increase in fee collections, % reduction in billing errors).
- Lead agile ceremonies: Sprint Planning, Reviews, Retros, and Daily Standups.
- Own QA for your product: Write test cases, validate features, triage issues.
- Systems & Scale
- Oversee feature adoption and system stability across modules (e.g., Fee Management, Bank Reconciliation, Inventory).
- Coordinate integration with banking APIs and payment platforms as we grow cross-border.
- Use data to flag bottlenecks, regressions, or adoption issues—then lead the charge to fix them.
Performance Metrics
- Product & User Success
- Growth in school adoption (Kenya + Uganda)
- % of schools actively using newly released features
- CSAT and NPS scores from finance users and Relationship Managers
- Financial Impact
- Increase in transaction volume through the platform
- Reduction in outstanding receivables
- Reduction in billing errors or manual reconciliation work
- Discovery & Delivery Health
- % of roadmap items validated before development
- Sprint velocity, goal completion, and roadmap execution vs commitments
- Time to resolve critical issues or QA bugs
Requirements
Who We’re Looking For
- Associate PMs
- Strong analytical and organizational skills
- Understanding of basic school finance ops (e.g. invoicing, fee structures, reconciliation)
- A strong communicator who’s eager to learn product discovery and delivery at scale
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
- LocationNairobi
- Job FieldProduct Management 
- Salary RangeKSh 50,000 - KSh 100,000/month
- We’re hiring an Associate Product Manager or Product Manager for Zeraki Flow. Your mission? To turn messy internal workflows into beautiful, usable systems and to do it through continuous discovery, strategic clarity, and sharp execution.
Depending on your experience, you’ll either:
- Join as an Associate PM, managing parts of the Zeraki Flow stack and supporting
- delivery, with guidance from the PMs, Head of Product and Designers
- Or join as a Product Manager, owning the full Zeraki Flow experience from product
- vision and roadmap to delivery and outcomes.
What You’ll Be Doing
- Product Discovery & Strategy (Core to Both Roles)
- Champion internal user discovery: Regularly talk to stakeholders across Sales, CX,
- Finance, and Ops to uncover pain points, inefficiencies, and unmet needs.
- Turn insights into structured problems, not just feature requests.
- Lead opportunity mapping and hypothesis-driven experiments before committing to delivery.
- Collaborate with engineering and design to validate problem-solution fit early and often.
- Contribute to (APM) or define and own (PM) the long-term product vision and strategy for Zeraki Flow.
- Execution & Delivery
- Maintain a prioritized, outcome-oriented backlog aligned to strategic goals.
- Facilitate sprint ceremonies: Planning, Reviews, Retros, and Grooming.
- Drive agile delivery with a focus on velocity, quality, and measurable outcomes.
- Own QA and UAT processes to ensure quality releases.
- Stakeholder Management
- Serve as the connective tissue across departments: Gather insights, align priorities, and keep people looped in.
- Translate strategic business goals into clear product outcomes and roadmap items.
- Support change management and training where process shifts affect internal teams.
Performance Metrics
- Product Outcomes
- % reduction in revenue leakage or billing errors
- % increase in CRM usability or reporting completeness
- % of internal issues resolved within SLA
- Operational Efficiency
- Time saved through automation or simplification
- Time to onboard a new school
- Reduction in manual steps per internal process
- Discovery & Delivery Health
- % of roadmap items validated via discovery before build
- Sprint velocity & completion rate
- % of roadmap delivered per quarter
Requirements
- Culture & Mindset We’re Looking For
- Deep empathy for internal users and a hunger to solve real operational problems
- Obsession with clarity, simplification, and ruthless prioritization
- A systems thinker who sees dependencies and trade-offs
- Bias toward learning: test, validate, then build
Method of Application
Use the link(s) below to apply on company website.
