Blueribbons Holdings Ltd is a Debt Management firm specializing in professional rehabilitation of bad debts through collection and counseling.
- Minimum Qualification :Diploma
- Experience Level :Mid level
- Experience Length :2 years
• Advise customers on debt repayment strategies, highlighting the importance of settling debts and potential consequences of default.
• Engage with customers via telephone, email or in-person to discuss overdue payments and review credit terms for easier repayment.
• Organize, implement and manage the most suitable debt recovery method and techniques.
• Perform various duties on assigned accounts such as recording, verification and validation of customer’s details received from Clients.
• Provide customers with accurate account details e.g. balances, account numbers etc.
• Update system reports with relevant information to support the collection process.
• Ensure data integrity and confidentiality of customer details.
• Attend to customers during scheduled/unscheduled meetings.
• Respond promptly to customer communications via email, phone, or postal mail.
• Initiate clearance for settled debts upon receiving proof of payment.
• Mediate disputes between customers and clients.
• Monitor and control portfolio performance.
• Preparation required reports.
QUALIFICATIONS
Must Have
• Possession of at least a Diploma from a recognized Institution.
• Solid communication and interpersonal skills.
• Fluent in English and Swahili.
• Computer literate.
• Positive attitude and work ethic.
• Able to work under pressure and with minimal supervision.
• High integrity and honesty.
• Residency in the preferred office location.
Preferred
• Course in Banking or Credit management.
• Experience in Collections or Credit Management.
How to apply
Send your application, including: An introduction letter, a detailed CV showing academic qualifications, contact information, preferred location and any other relevant information.
Note: Only short-listed candidates will be contacted.
