1.Roll outs and Installations and commissioning
- Develop ODU/ONU installation organization i.e. territory dimensioning in line with sales clusters with requisite governance through supervisors with optimal span of control.
- Maintain a database of all installed ODUs/ONUs indication customer info, location, etc
- Job tickets SLAs as defined e.g. 3 hours installation, 4 hours relocation and recovery, 2 hours fault/ repair ticket post confirmed schedule
- Design PJP (Route plan) within territory + conduct one gate meeting/ day with assigned Installer supervisor on Zoom/ Teams to ensure ways of work governance metrics are in place
2.Logistics and Project Management
- Establish departmental process for installations maintenance and enforce strict adherence
- Management of CWIP to deliver on installation equipment not to be obsolete in warehouse
- Put in place a process for ODU/ONU recovery/ redeployment
3.Regulatory and Statutory Compliance
- Ensure all installers have KYC Kits to complete customer on-boarding + Toolbox for physical installation work
- Ensure all necessary documentation for regulatory compliance is adequate and readily available
- Keep track record of the routers leased to customers and ensure recovery for non-compliance customers is done as per the company guidelines
4.Partner and Supply Chain Management (Inventory)
- Accountable on stock availability to installers at warehouse and Airtel shops, reconciliation of any other stock management issues in the channel.
- Collaborate with Supply Chain Management Team, validate requests and raise the purchase of ODUs/ONUs, installation equipment based on agreed standards
- Provide support and ensure effective process management of service provider and installer vendors
- Establish procedure from improving roll out, maintenance and removal of ODU/ONUs and other equipment
- Ensure and coordinate various activities with Supply Chain Management for warehousing and dispatching of installation elements to specific locations
- Track and follow up on equipment delivery for ODU/ONU rollout (Local and imported)
5.Installer Team Management
- Ensure pay rationalization for better efficacy and timely payout to team members
- Training and certification of installers
- Evaluate and monitor the performance and quality standards of sub-contractors within their infrastructure boundaries and take corrective active as applicable
- University degree in Telecom Engineering, Networks, Technical or electrical or equivalent qualification
- Professional Qualification in Project Management Techniques
- Minimum 7 years’ experience in technical role Telecom/ DTH/ ISP
- Category Understanding – Understanding the competition landscape within the OPCO – players, the market size, regulations, technologies used devices offered, spectrum used etc.
- Latest technology and processes used in related industries such as Satellite TV, Computer peripherals etc.
- IT Literacy and business education, an added advantage
- Able to operate in a performance driven organization
- Proven team Leadership skills – Ability to influence and get things done quickly is critical.
- Resilience and ability to deliver against stretch targets
- Strong entrepreneurial spirit
- Analytical skills and ability and strong Commercial Acumen
- Building team skills as this is new business
- Proficient with Microsoft Office Suite or related software
How to Apply:
This is Full-time Job, To submit your application, please follow the link provided below.
CLICK HERE TO APPLY
