The Kenya Bureau of Standards (KEBS) has remained the premier government agency for the provision of Standards, Metrology and Conformity Assessment (SMCA) services since its inception in 1974. Over that period its main activities have grown from the development of standards and quality control for a limited number of locally made products in the 1970s to the...
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- Contents
- Open Jobs
- Chief Manager – Certification Body
- Chief Manager- Legal Services
- Chief Manager, Marketing and Customer Care
- Manager, Corporate Communications
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience10 years
- LocationNairobi
- Job FieldSafety and Environment / HSE 
Job Purpose
The job provides strategic leadership and is accountable for overseeing development and implementation of Management Systems based on adopted international standards which include but not limited to ISO9001 quality management systems, ISO 14001, EMS, ISO 22000 Food Safety Management System, (FSMS). This is for the purpose of certifying national, regional and international organization to these systems in accordance with international best practices to facilitate trade at national, regional and international level, protection of consumer health, safety and environment in line with Articles 42, 43 and 46 (a, b and c) of the Constitution of Kenya 2010 and the Standards Act CAP 496 of the Laws of Kenya, and entrenchment of a culture of quality towards the realization of United Nations Sustainable Development goals, Kenya vision 2030 and African Union Agenda 2063.
Articulates Kenya’s position in Standardization, Metrology and Conformity Assessment (SMCA) in regional and international fora to promote innovation, trade, and quality life.
Key Responsibilities / Duties / Tasks
Managerial / Supervisory Responsibilities
- Oversees development and implementation of identified Conformity Assessment Schemes, aimed at promoting industry (services/products) competitiveness and increasing efficiency and effectiveness of the operations of the industry by providing internationally recognized conformity assessment services both nationally and in the African Region;
- Provides leadership in the analysis of the business environment and advises on competitive strategies for development of market driven certification schemes and increase uptake for achievement of sustainable development goals and KEBS Strategic objectives;
- Provides leadership in the development and implementation of certification strategies towards the achievement of KEBS Corporate Strategic Objectives;
- Oversees system accreditation to adopted international standards - KS ISO/IEC 17021 Conformity assessment - requirements for bodies providing audit and certification of management systems, KS ISO/TS 22003 food safety management systems – requirements for bodies providing audit and certification of food safety management systems and KS ISO/IEC 17024 Conformity assessment — requirements for bodies operating certification of persons , for compliance purposes and improved international recognition;
- Articulates Kenya’s position regionally and internationally in ISO committees on Standards, Metrology and Conformity Assessment to facilitate trade;
- Promotes the uptakes of management systems certification issues in public and private institutions to build, support and sustain the national quality culture;
- Chairs certification committees on management system certification, personnel registration and communicates final decisions to applicants;
- Leads in analysis of portfolio, development and implementation of resource mobilization strategies to increase revenue base for financial sustainability;
- Oversees performance management and productivity improvement in the department to increase the certifications market share;
- Oversees monitoring of departmental risks and submits reports for considerations by the Director Standards Development;
- Provides leadership in establishment, implementation, maintenance, monitoring, evaluation and improvement of Management systems certifications adopted by KEBS for the purpose of ensuring efficiency, effectiveness and sustained customer satisfaction;
- Oversees establishment and implementation of business continuity strategies to ensure resilience and sustainability of department’s processes, products and services;
- Spearheads development and implementation of Budgets, Medium-Term Expenditure Framework (MTEF) and procurement plans at the department to ensure compliance to government guidelines and policies;
Operational Responsibilities / Tasks
- Directs in identification, provision and management of departmental human and physical resources to maximize contribution to the overall strategy of Kenya Bureau of Standards;
- Spearheads in formulation of policies on personnel certification scheme and the establishment management system schemes to guide in performance of department’s functions;
- Leads in evaluation and decision making for certification of audit personnel;
- Oversees evaluation and decision making for certification of client's management system;
- Oversees the Development departmental of work plans, monitors and evaluates their performance effectiveness through implementation and submit reports to Director Standards Development;
- Promotes the uptake of the Foundation for Food Safety System Certification FSSC 22000 requirement’s in the industry in order to maintain and enhance food safety and security;
- Leads in the Coordination of staff competencies development in the department through formal training programmes, mentorship coaching, on-the-job training to be able to deliver the departmental objectives;
- Reviews, approves and recommends departmental expenditures and;
- Assigns duties and approves leave to the direct reports.
Job Dimensions:
Financial Responsibility:
- Generates revenue of approximately KES 120 M per annum
- Controls departmental budget of approximately KES 45M per annum
- Recommends departmental expenditure
- Oversees the development and Implementation of resource mobilization strategies
Responsibility for Physical Assets
- Ensures prudent utilization of physical assets (Conference facilities, Computer, workstation, phones, office
- Furniture’s and Equipment) in the department.
Decision Making:
- Strategic decisions such as partnerships and collaboration,
- Operational decisions and
- Financial decisions
Working Conditions:
- Works predominantly within the office.
- Expected travels within and outside the country
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic Qualifications
- Masters Degree
- Bachelor’s Degree in Science, Technology, Engineering and mathematics (STEM), Humanities and Social sciences.
Professional Qualifications / Membership to professional bodies
Registration with relevant professional body e.g.
- International register for certification auditors. - IRCA
- Engineers Board of Kenya
- Chemical society of Kenya.
- Kenya Institute of Management
- Kenya Nutritionists and Dieticians Institute - KNDI
- KEBS – Personnel Certification scheme,
- National Quality Institute membership
Previous relevant work experience required.
- A minimum period of ten (10) years relevant work with at least five (5) years’ experience in a Managerial capacity.
Functional Skills, Behavioral Competencies/Attributes:
Functional
- Knowledge on management systems.
- International standards development Skills
- Information security management skills
- Proficient in utilization management systems software
- Presentation skills
- Financial management
- Leadership skills
- Project management skills
- Report writing
- Analytical skills
Behavioural
- Leadership skills
- Conflict resolution skills
- Counselling skills.
- Problem solving skills
- Time management skills
- Communication skills
- Interpersonal skills
- Negotiation skills
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience10 years
- LocationNairobi
- Job FieldLaw / Legal 
Job Purpose
Provides leadership in provision of legal services, guidance on good corporate governance and supports management on legal matters to ensure compliance with legal and regulatory requirements to protect KEBS interests for realization of KEBS mandate as per the Standards Act CAP 496 of the laws of Kenya. This is to facilitate local, regional and international trade and ease of doing business while safeguarding consumer health and safety, protection of environment in line with Articles 42, 43(a, b, c & d), 46 (a, b & c) of the Constitution of Kenya and the Standards Act (Cap 496 Laws of Kenya); and entrenchment of a culture of quality for the realization of Kenya’s vision 2030, African Union Agenda 2063 and United Nations Sustainable Development Goals.
Articulates Kenya’s position in all legal matters with regard to Standardization, Metrology and Conformity Assessment (SMCA) and negotiates on behalf of Kenya at regional and international level to enhance access to regional and international markets by Kenyan products.
Key Responsibilities/ Duties / Tasks
Managerial / Supervisory Responsibilities
- Provides leadership and is responsible for provision of legal services, guidance on good corporate governance, administration of legal instruments, litigation handling and supports management on legal matters to ensure compliance with legal and regulatory requirements to protect KEBS interests for realization of KEBS mandate as per the Standards Act CAP 496 of the laws of Kenya;
- Provides leadership and is responsible for formulation and implementation of KEBS Legal policies, strategies and procedures;
- Provides leadership in the drafting and interpretation of the National Quality Infrastructure framework on Standardization, Metrology and Conformity Assessment (SMCA) to enable KEBS fulfil her mandate on trade facilitation, while safeguarding consumer health and safety, protection of the environment, reduction of technical barriers to trade and enhance competitiveness of Kenyan products and services;
- Provides leadership in assessment and responds to the impact of changes in the operating environment on relevant legislation, legal policies and regulatory frameworks to safeguard KEBS interest, ensure high level of integration while within the broader context of the government; to facilitate national, regional and international trade;
- Provides leadership in the gazettement of standards by the NSC and, legal notices for mandatory standards and gazettement of quality and levy inspectors;
- Provides leadership in drafting and gazettement of statutory instruments that guides KEBS operations;
- Provides leadership in the management of contracts, memoranda of understanding (MoUs) and legal instruments of collaboration between KEBS and partners at the national, regional and international level for effective implementation;
- Provides leadership in handling of litigations and arbitral matters for and against KEBS to ensure appropriate defence in the courts of law, tribunals or other bodies exercising quasi-judicial functions to safeguard KEBS interests;
- Provides leadership in the development and implementation of business continuity strategies on legal matters to ensure sustainability of KEBS operations;
- Provides leadership in the establishment, implementation, monitoring, evaluation and improvement of the Management Systems adopted by KEBS for the purpose of ensuring efficiency, effectiveness and sustained customer satisfaction;
- Leads in performance management and productivity improvement in the department and is responsible and accountable for the department’s performance;
- Leads in implementation of the Risk Management Framework in the department to ensure mitigation against the negative effects of risks and take advantage of opportunities;
- Leads in the identification and provision of departmental resources both human and physical needs for effective implementation and achievement of strategic objectives;
- Provides leadership in the development of staff competencies in the department through formal training programmes, mentorship, coaching and on-the-job learning to be able to deliver on the department’s objectives.
Operational Responsibilities / Tasks
- Leads in the development and implementation of work plans, budget, Medium Expenditure Framework and procurement plans in the Department;
- Provides leadership in responding to correspondence which have legal bearing and advise staff on legal action resulting from KEBS operation while on official duty;
- Provides leadership in the development, maintenance and updating of KEBS databases on all cases in which KEBS is an interested party;
- Provides leadership in conducting legal clinics to staff to inform operations;
- Provides leadership on legal guidance and advises Management and staff on legal instruments, contracts and corporate governance to ensure statutory and regulatory compliance;
- Provide leadership in the development of technical regulations relating to KEBS operations and in the conduct of their legal impact analysis;
- Manages collaborations between KEBS and external stakeholders to ensure compliance with statutory, regulatory requirements and international obligations;
- Leads in the preparation of the directorate’s board papers and submits to the Director, Legal Services for consideration;
- Provides leadership in monitoring the efficiency and effectiveness of the legal department’s service delivery to ensure, legal and regulatory compliance and that risks are identified and managed;
- Provides leadership in investigations on litigation matters, advices the Director - Legal Services on
- KEBS’ defense and provides guidance on alternative dispute resolution mechanisms to safeguard KEBS interests;
- Provides leadership in setting of targets, reviews and approves department performance targets, monitors implementation and submits performance reports to the Director, Legal Services;
- Provides leadership in implementation of National Standards Council resolutions in legal matters;
- Approves departmental expenditures; and
- Assigns duties and approve leave to the direct reports.
Job Dimensions:
Financial Responsibility
- Controls department’s budget of approximately KES 105 Million.
- Approve the expenditure of the department.
Responsibility for Physical Assets
- Responsible for department’s physical and Intangible assets.
Decision Making / Job Influence
Makes
- Strategic decisions;
- Operational decisions;
- Financial decisions.
Working Conditions
- Works predominantly within the office with expected travels within and outside the country.
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications
- Master’s Degree in any of the following disciplines; Law, Business Administration, Public
- Administration, or equivalent qualifications from a recognized institution;
- Bachelor of Laws degree.
Professional Qualifications / Membership to professional bodies
- Post Graduate Diploma in Law
- Admission as an Advocate of the High Court of Kenya
- Certified Secretary’s course-CS(K)
- Member of the Law Society of Kenya and in good standing
- Current Practicing Certificate from Law society of Kenya
Previous relevant work experience required.
- At least ten (10) years post admission experience and five (5) years in managerial position.
Functional Skills, Behavioural Competencies/Attributes:
Functional
- Minute writing
- Report writing
- Interpersonal skills
- Financial management skills
- Auditing Skill
- Strategic management skills
- Critical thinking skills
- Prosecution and Investigation skills
- Negotiation skills
- Project management skills
- Information, communication, and technology skills
- Leadership skills
- Presentation skills
Behavioural
- Counselling skills.
- Problem solving skills
- Time management skills
- Communication skills
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience10 years
- LocationNairobi
- Job FieldSales / Marketing / Retail / Business Development 
Job Purpose
Provides strategic leadership for planning, development, management and execution of the KEBS Marketing and Customer Care policies, strategies, procedures and innovative initiatives that enhance KEBS brand positioning and brand equity for purposes of facilitating and providing support of KEBS mandate of Standardization, Metrology and Conformity Assessment (SMCA). This is to promote local, regional and international trade and ease of doing business while safeguarding consumer health and safety, protection of environment in line with Articles 42, 43(a, b, c & d), 46 (a, b & c) of the Constitution of Kenya and the Standards Act (Cap 496 Laws of Kenya); and entrenchment of a culture of quality for the realization of Kenya’s vision 2030, African Union Agenda 2063 and United Nations Sustainable Development Goals. Articulates KEBS position on matters of Marketing and customer care issues and negotiates on behalf of the organization at National, Regional and International level to enhance sustainability of KEBS operations.
Key Responsibilities/ Duties / Tasks
Managerial / Supervisory Responsibilities
- Provides strategic leadership for planning, development, management and execution of the KEBS Marketing and Customer Care policies, strategies, procedures and innovative initiatives that enhance KEBS brand positioning and brand equity for purposes of facilitating and providing support of KEBS mandate of Standardization, Metrology and Conformity Assessment (SMCA);
- Provides strategic leadership in analysis of the business environment and advises the Director Human Resource and Administration on emergent and competitive marketing to counter risks related to changes in both internal and external environment towards the realization of KEBS mandate;
- Provides leadership in the development and implementation of the competitive market strategies to ensure visibility of KEBS processes, products and services;
- Leads in articulation of the desired KEBS’ image and position through consistent communication ofthe KEBS brand internally, nationally and internationally;
- Provides leadership and is responsible for market research, gathering customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads for KEBS Strategic Business Units;
- Oversees and is responsible for managing the promotion and positioning of the KEBS brand to enhance customer confidence;
- Provides leadership and develops strategies that will enhance awareness creation of the KEBS brand and services to stakeholders locally, regionally and internationally to enhance the KEBS portfolio;
- Leads and coordinates market intelligence in support of Standardization, Metrology and Conformity Assessment to get customer insights and draw trends on KEBS services for effective decision making;
- Provides leadership and is responsible for development and implementation of the organization’s branding strategies to enhance KEBS’ brand equity;
- Provides leadership in planning, designing, development and implementation of the KEBS brand manual and style sheets to ensure brand consistency and enhance the image of KEBS;
- Spearheads the realization of strategic partnerships and other stakeholders for delivery of KEBS mandate;
- Leads in development and implementation of resource mobilization strategies in liaison with strategic business units to ensure sustainability of KEBs operations;
- Oversees KEBS Corporate Social Investment activities to enhance brand recognition and build a positive business reputation;
- Provides leadership in the establishment, implementation, monitoring, evaluation and improvement of the Management Systems adopted by KEBS for the purpose of ensuring efficiency, effectiveness and sustained customer satisfaction;
- Oversees the performance management and productivity improvement in the department and is responsible for the department’s performance;
- Oversees the implementation of the Risk Management Framework in the department to ensure mitigation against the negative effects of risks and take advantage of opportunities;
- Oversees the development and implementation of business continuity strategies to ensure resilience and sustainability of department’s processes, products and services;
- Oversees identification, provision and management of department’s resources both human and physical needs for effective implementation and achievement of strategic objectives.
Operational Responsibilities / Tasks
- Provides leadership and is responsible for development and implementation of departmental annual budget, Medium Expenditure Framework (MTEF) and procurement plans;
- Oversees the implementation of resource mobilization strategies to increase revenue base and enhance sustainability of KEBS’ operations;
- Provides technical advice on the development, management and review of KEBS website to enhance brand visibility and customer experience;
- Spearheads stakeholder engagement in the virtual and physical fora to enhance brand visibility and increase customer base and promote brand loyalty;
- Leads in setting of departmental targets, reviews and approves divisional performance targets, monitors implementation and submits performance reports to the Director, Human Resource and Administration;
- Reviews and approves departmental expenditures;
- Leads in preparation and submission of Board papers in relation to Marketing and Customer Care to the Director, Human Resource and Administration for approval;
- Leads in implementation of NSC Board resolutions in relation to Marketing and Customer Care;
- Directs development of staff competencies in the department through formal training, mentorship, coaching and on-the-job training to enable delivery of department objectives; and
- Assigns duties and approves leave for the direct report.
Job Dimensions:
Financial Responsibility
- Controls budgets of approximately Kshs. 65 Million annually.
- Approves Marketing and Customer care departmental expenditure
- Implementation of cost minimization and resources optimization strategies in the organization
Responsibility for Physical Assets
- Responsible for physical assets in Marketing and Customer Care department:
- Responsible for branded promotional materials and equipment
Decision Making / Job Influence
Makes
- Strategic decisions
- Operational decisions
- Financial decisions
Working Conditions
- Works occasionally in the office and predominantly in the field/industry.
- Expected travels within and outside the country.
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications
- Masters Degree
- Bachelor’s degree in Marketing or any other related degree with a post graduate diploma in Marketing.
Professional Qualifications / Membership to professional bodies
Registered member of relevant Professional Bodies e.g,
- Marketing Society of Kenya (MSK),
- Public Relations society of Kenya (PRSK),
- Chartered institute of Marketing (CIM),
- International Customer Experience (ICX)
Previous relevant work experience required.
- A minimum period of ten (10) years relevant work experience out of which five (5) years’ must have been in a Managerial position
Functional Skills, Behavioural Competencies/Attributes:
Functional
- Time management skills
- Brand management skills
- Digital marketing skills
- Presentation skills;
- Creative design skills
- Communication skills
- Leadership skills
- Customer care skills
- Counselling skills
- Negotiation skills
- Report writing skills
- Analytical skills;
Behavioural
- Problem solving skills
- Interpersonal skills
- Conflict Resolutions.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience8 years
- LocationNairobi
- Job FieldMedia / Advertising / Branding 
Job Purpose
Oversees and is responsible for development and implementation of corporate communications policies and strategies to increase awareness and knowledge about KEBS mandate, operations, products & services; and events so as to educate, inform and build public confidence for over 50 million consumers and maintain reputation of the institution nationally, regionally and internationally. This is to promote trade facilitation and ease of doing business while safeguarding consumer health and safety, protection of environment in line with Articles 42, 43(a, b, c & d), 46 (a, b & c) of the Constitution of Kenya and the Standards Act (Cap 496 Laws of Kenya); and entrenchment of a culture of quality for the realization of Kenya’s vision 2030, African Union Agenda 2063 and United Nations Sustainable Development Goals. Articulates KEBS position in Standardization, Metrology and Conformity Assessment (SMCA) at national, regional and international level and ensures that information disseminated is true, accurate and consistent so as to build and sustain a positive image for the organization.
Key Responsibilities/ Duties / Tasks
Managerial / Supervisory Responsibilities
- Oversees and is responsible for development and implementation of corporate communications policies and strategies to increase awareness and knowledge about KEBS mandate, operations, products & services; and events so as to educate, inform and build public confidence for over 50 million consumers;
- Leads in disseminating KEBS position on Standardization, Metrology and Conformity Assessment (SMCA) at national, regional and international level to ensure that information is true, accurate and consistent so as to build confidence;
- Leads in creation of linkages and partnerships with internal and external stakeholders to maintain regular interactions to ensure fair reporting and representation of SMCA issues;
- Provides leadership in management of media intelligence to identify relevant information for the organization and coordinate response for the realization of KEBS mandate and objectives;
- Provides strategic leadership in development, implementation and management of digital/social media strategy to promote visibility of the organization’s products and services;
- Oversees production and dissemination of relevant information/content that addresses stakeholders and media inquiries in order to enhance accurate reporting or presentation of KEBS matter to the public;
- Oversees implementation of divisional performance management and productivity improvement strategies, policies, and tools to ensure effective monitoring and evaluation of divisional processes, products, and services;
- Provides leadership in establishment, implementation, maintenance, monitoring, evaluation and improvement of Management systems adopted by KEBS for the purpose of ensuring efficiency, effectiveness, risk management and sustained customer satisfaction;
- Oversees the development and implementation of business continuity strategies to ensure resilience and sustainability of division’s processes, products, and services; and
- Provides leadership in identification and provision of human and physical resources needs in the division and ensures proper utilization of existing resources to meet corporate objectives
Operational Responsibilities / Tasks
- Leads in the development and implementation of the divisional workplans, annual budget, Medium Term Expenditure Framework, and procurement plans;
- Oversees analysis of global and national Standards, Metrology and Conformity Assessment mediarelated information to align KEBS’ business operations with international trends;
- Oversees and is responsible development and dissemination for media press releases, public notices and communiques to provide information to the targeted stakeholders;
- Spearheads fostering of digital community engagements with key stakeholders to promote KEBS products and services for the realization of KEBS strategic objectives;
- Provides technical advice to the Managing Director on matters of Corporate Communication to enhance positive engagement with internal and external stakeholders;
- Leads in collaboration with other business units for generation, moderation, approval and dissemination of content for publicity/promotion programs to ensure effective communication to the targeted publics/audiences;
- Leads in coordination and management of publicity events to enhance KEBS public image;
- Reviews and approves expenditure in the division;
- Oversees preparation and submission of corporate communication board papers to the Managing Director;
- Leads in implementation of NSC resolutions in relation to corporate communication matters;
- Leads in setting of divisional targets, reviews and approves divisional performance targets, monitors implementation and submits performance reports to the Managing Director;
- Directs development of staff competencies in the division through formal training, mentorship, coaching and on-the-job training to enable delivery of divisional objectives; and
- Assign duties to corporate communication staff and approves leave.
Job Dimensions:
Financial Responsibility
- Accountable for the division’s budget of approximately KES. 60 million per annum
- Monitors and recommends expenditures within the division.
Responsibility for Physical Assets
- Responsible for physical assets in the division including computers, workstations, desk phones, cameras, microphones and recording devices.
Decision Making / Job Influence Makes
- Strategic decisions,
- Operational decisions, and
- Financial decisions
Working Conditions
- Works predominantly within the office.
- Expected to travel locally, regionally and internationally.
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications
- Bachelor’s degree in Public Relations/Communications/Journalism or social science with a post graduate diploma in Public Relations/ Communications/ Journalism
Professional Qualifications/Membership to professional bodies
- Member of the Public Relations Society of Kenya
- Member of Media Council; of Kenya
Previous relevant work experience required.
- At least 8 years’ relevant work experience out of which three (3) years’ must have been in a managerial position.
Functional Skills, Behavioral Competencies/Attributes:
Functional
- Communication skills
- Customer care skills;
- Protocol management skills
- Editorial skills
- Creative design software skills
- Strategic management skills
- Financial management skills
- Negotiation skills
- Leadership skills
- Presentation skills
- Report writing skills
- Analytical skills
Behavioural Skills
- Counselling skills
- Problem solving skills
- Time management skills
Method of Application
Use the link(s) below to apply on company website.