Miracle Air Job Vacancy, Reservation Officer
Reservation Officer
Miracle Air Tanzania
Miracle Air was established to provide a premium travel experience, saving travelers time and offering unmatched privacy, flexibility, and luxury in journeys to safari and beach destinations.
Inspired by the legacy of Miracle Experience, Miracle Air delivers a seamless journey designed for families and groups to explore Tanzania on their terms.
Key Responsibilities:
- Respond to reservation inquiries via phone, email, or online platforms in a prompt and courteous manner. • Accurately enter and manage reservation details in the system.
- Confirm bookings and send relevant correspondence to guests.
- Update availability and rates across all booking channels.
- Coordinate with other team members to ensure smooth guest experiences.
- Monitor and manage cancellations, no-shows, and overbookings.
- Maintain up-to-date knowledge of Miracle Air standards and operational changes.
Requirements:
- Diploma or degree inTravel, Tourism or a related field.
- Prior experience in airline reservations or the aviation industry is preferred.
- Proficiency in reservation systems ( e.g GO7 System)
- Strong communication and customer service skills.
- Strong customer service orientation and problem-solving ability.
- Ability to multitask and work well under pressure.
- Flexible to work shifts, weekends, and holidays as required.
How to Apply:
send your application with ‘Reservation’ Title to: recruitment@miracleexperience.co.tz
DEADLINE: 21/05/2025
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED
