Motor Assessor Job Opportunity at Britam Insurance
Position: Motor Assessor
Company: Britam Insurance Tanzania
Location: Dar es Salaam
Job Description
Motor Assessor – (24000042)
Job Purpose and Key responsibilities
Job purpose
The role holder will be responsible for internal verification of assessment reports and re-inspecting motor vehicles to assess small damages. The role will report to the Claims Manager.
Key responsibilities
- Assess the damage and liability for motor vehicle accidents
- Facilitate issuance of repair authority to motor repairers
- Preparation of motor assessment reports
- Re-inspection of vehicles
- Facilitate issuance of release letters to repairers
- Supervision of external motor assessors
- Review external assessors assessment report to save the company on repair expenditure
- Vetting of motor repairers
- Handle customer enquiries and complaints relating to motor accident repairs
- Ensure salvaged vehicles are kept safe before disposal
- Undertake valuation on motor vehicles
- Perform any other duties as may be assigned from time to time.
- Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.
Key Performance Measures
- Customer Satisfaction
- Turn Around Time
- Motor Loss Ratio and Cost Saving
Working Relationships
Internal Relationships:
- Accountable to the Claims Manager
- Required to liaise and work closely with the other departments as may be necessary
External Relationships:
- Britam customers
- Insurance sector players
- GaragesKnowledge, experience and qualifications required
Knowledge, experience and qualifications required
- Bachelor’s Degree in Automotive Engineering
- 4 years’ experience in motor insurance
- Good knowledge of motor insurance covers
- Good working knowledge in vehicle accident assessment and vehicle claims recovery
- Knowledge of insurance regulatory requirements
- Knowledge of Britam products
Essential Competencies
- Presenting and Communicating Information: Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
- Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
- Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organisational values during every day interactions.
- Analysing: Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system.
- Planning and Organising: Adhere to and monitor clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
- Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic methodical and orderly way.
Motor Assessor Job Opportunity at Britam Insurance
Primary Location: Tanzania, United Republic of-Dar es Salaam-Dar es SalaamTanzanian jobs
Organization: Britam Insurance Tanzania Limited
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Job Posting: 16-12-2024
Unposting Date: 31-12-2024
Number of Openings: 1
How to Apply:
