POSITION DETAILS
Job Title NOC Monitor trainee
Company Pivotech Company Limited
Department POWER AND ENERGY
Category Operational
Vacancies 2
Salary Competitive package (negotiable)
Posted on 08/12/2024
Last date 13/12/2024
ABOUT US
PIVOTECH is an engineering services company, specializing in O&M services in Electrical, Mechanical, and ICT-related disciplines. PIVOTECH also executes Civil Works and Building contracts both for Governments & non-government institutions. The company has been in existence since 2007 and currently employs 242 permanent staff. The company is ISO compliant in ISO 9001:2015, ISO 14001:2015 and OHSAS 45001:2018 standards.
CORE JOB DESCRIPTION
NOC Monitor trainee is responsible for assisting in site monitoring of Telecommunication towers that PIVOTECH manages. S/He will thus ensure effective incident management of each corrective maintenance incident is carried out as per PIVOTECH established QMS procedures, OHS procedures, EMS procedures and without breach of service level agreement stipulated on client contract.
KEY TASKS
S/He will assist to;
- Raise trouble ticket for all critical alarms
- Ensure that all corrective incidents are reported and closed within the defined SLA’s, NOC internal procedure and Mean Time to Repair Targets
- Prepare Reports & Handover at the end of each shift
- Initiate and manage internal and customer communication
- Incident management by follow-up the tickets from opening to closing
EDUCATION
- A minimum of diploma in Information technology or related field.
EXPERIENCE
At least one (1) year of related experience. An experience in programming will be an added advantage.
SKILLS & ABILITIES
- Good analytical and problem-solving skills
- Conversant with Microsoft office
- Proactive,Innovative
- Ability to learn quickly
- Ability to work under pressure
- Positive attitude
How to Apply:
- 1. Subject of your e mail must read “Application for NOC Monitor trainee”;
- 2. Attach you rCV and copies of your certificates to recruitment@pivotechgroup.co.tz
Deadline:
Wednesday, 11th December, 2024 at 11:59pm. All applications received after the deadline will not be considered. If you do not hear from us after 14 days since you sent your application means your application was not successful.
