Oasis Outsourcing BPO is a social enterprise based in Nairobi, Kenya. Our Business Process Outsourcing Model helps businesses, institutions, organizations, and government entities outsource non-core but critical business processes such as data annotation, customer support, and outsourced human resources. We do this while creating employment for youths and...
Read more about this company
Sales Development Representative
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
- LocationNairobi
- Job FieldSales / Marketing / Retail / Business Development 
Seeking a motivated and energetic Appointment Setter (Sales Development Representative) to join their dynamic sales team. The SDR plays a crucial role in generating new business opportunities by qualifying leads, initiating contact, and establishing relationships with potential clients. Must have excellent communication skills, a proactive approach to lead generation, and the ability to collaborate effectively with the sales team.
Responsibilities:
- Lead Generation: Identify and qualify potential leads through various channels, including online research, inbound inquiries, and targeted outreach.
- Outreach: Initiate contact with leads via phone calls, emails, and social media, including leveraging LinkedIn connections, to introduce our products or services.
- Qualification: Assess the needs, budget, and decision-making authority of leads to determine their suitability for our offerings.
- Product Knowledge: Develop a deep understanding of our products or services to effectively communicate key features and benefits.
- Appointment Setting: Collaborate with the sales team to schedule appointments and hand over qualified leads for further engagement.
- CRM Management: Update and maintain accurate records of leads, activities, and interactions in the customer relationship management (CRM) system.
- Follow-up: Conduct timely and strategic follow-up communication with leads to nurture relationships and move them through the sales funnel.
- Sales Support: Provide support to the sales team by supplying them with well-qualified leads and relevant information.
- Reporting: Prepare regular reports on lead generation activities, conversion rates, and areas for improvement.
- Collaboration: Work closely with the marketing team to align lead generation strategies with overall sales and marketing objectives.
Requirements:
- Experience: Proven experience as a Sales Development Representative or in a similar lead generation role, on a medical field if they have knowledge of marketing that is a plus.
- Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and a strong grasp on how to have engaging conversations.
- Persistence: Demonstrated persistence in reaching out to leads and overcoming objections to qualify them successfully.
- Customer Focus: Customer-centric approach with a focus on building positive initial relationships with potential clients.
- Organization: Strong organizational and multitasking abilities to manage multiple leads and tasks simultaneously.
- Team Player: Collaborative mindset with the ability to work effectively within a sales and marketing team.
- Initiative: Proactive and self-motivated with the ability to take initiative in lead generation and qualification activities.
- Time Management: Effective time management skills to prioritize tasks and meet lead generation goals.
- Tech Proficiency: Comfortable using CRM software, sales tools, and other relevant technologies.
- Soft Skills: Strong communication skills, punctuality, collaboration, diligent follow-up, and self-accountability.
- Campaign Management: Ability to deliver a 60-day email and phone call outreach
Method of Application Interested and qualified? Go to Oasis Outsourcing on www.linkedin.com to apply
