M-KOPA’s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR... M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day.
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Senior Business Support Manager
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
- LocationNairobi
- Job FieldProject Management 
We are looking for a Senior Business Support Manager to join our Strategy and Operations team, driving alignment and collaboration across Kenya’s commercial functions. Reporting to the Head of Operations, Kenya, you’ll play a key role in delivering our quarterly and annual business objectives while fostering impactful partnerships and innovative marketing strategies.
What You’ll Be Doing
- As the Senior Business Support Manager, you’ll oversee and guide the Marketing, Partnerships, and Strategy & Operations functions in Kenya. Your responsibilities will include:
Partnerships and Project Management:
- Overseeing the Kenya Partnerships Manager to nurture relationships with key partners like Safaricom, Airtel, and Turaco.
- Driving partnership strategies to identify growth opportunities and ensure partners deliver on commitments to our customers.
Strategy and Operations:
- Leading the Strategy and Operations department, including managing product lifecycles and coordinating market launches.
- Conducting competitive analysis to keep our product portfolio innovative and aligned with customer needs.
- Supporting the Kenya Leadership Team in executing high-priority commercial initiatives.
Marketing:
- Developing and executing marketing strategies to drive customer acquisition and retention, ensuring alignment with company goals.
- Monitoring marketing campaigns to optimize return on investment.
Cross-Functional Leadership:
- Implementing key projects and pilots across Kenya’s commercial functions.
- Coordinating the execution of initiatives to achieve Kenya’s strategic goals.
What We’re Looking For
To excel in this role, you’ll need:
- Experience supporting commercial teams, with a background in operations or project management preferred.
- Familiarity with the PAYGO industry and an understanding of M-KOPA’s products and markets.
- Strong organizational, multitasking, and communication skills for effective collaboration with internal and external stakeholders.
- Strategic thinking, analytical abilities, and problem-solving skills.
- A proven ability to thrive in a fast-paced, dynamic environment.
Method of Application Interested and qualified? Go to M-KOPA Solar on jobs.ashbyhq.com to apply
