Burhani Engineers Ltd. offers end-to-end solutions in electrical, instrumentation, mechanical and civil fields. Burhani Engineers Ltd. is an established EPC Electrical & Instrumentation Engineering company operating in the East and Central Africa region with offices in Nairobi, Mombasa, Kampala and Dar-es-Salaam.
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Senior Credit Controller/Head of Credit Control
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience7 years
- LocationNairobi
- Job FieldFinance / Accounting / Audit 
Job Description
Key Responsibilities:
- Develop and implement credit control policies, procedures, and strategies to minimize credit risk
- Lead, motivate, and develop a high-performing credit control team.
- Oversee the billing and collections processes, ensuring accurate and timely invoicing
- Follow-up on outstanding balances, and effective communication with customers.
- Prepare and present detailed reports on credit control performance, including aging reports, cash flow forecasts and bad debt provisions
- Build and maintain strong relationships with customers, resolving disputes and queries promptly and professionally.
- Offers leadership to ensure achievement of credit department objectives by setting departmental and individual objectives, developing, and motivating staff, feedback, and appraisal in order to maximize departmental performance
- Ensure all External and internal E-mails received in the Department are responded to and addressed within 24 hours
- Monitors and manages concentration risks in the Credit portfolio
- Reconciliation of client accounts in cases of dispute
- Maintain and develop professional and technical credit knowledge through training programs, meetings, staff forums and other initiatives.
Qualifications
- Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
- Additional certifications in credit management or accounting can be advantageous
- A minimum of 7 years’ experience in Collections and credit control roles.
- Over 3 Years of proven experience in a leadership or managerial role as a Credit Control Manager or Supervisor.
- Aggressive individual who is relentless and does not know how to give up and looks for solutions.
- Experience in a similar role in Engineering and Real Estate would be preferred
- Strong leadership and people management skills, with the ability to motivate and develop a high-performing team.
- Strong understanding of credit risk management and debt collection processes.
- Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Strong communication and negotiation skills, with the ability to effectively interact with internal and external stakeholders.
- Proficient in Microsoft Office suite, particularly Excel, and different back-office systems.
- Knowledge of relevant laws, regulations, and industry best practices related to billing, credit control and collections.
- Proven track record of successfully implementing process improvements and driving positive change
- Ability to meet tight deadlines.
Method of Application Interested and qualified? Go to Burhani Engineers Ltd on jobs.smartrecruiters.com to apply