Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya.
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Senior RM, Priority Banking (Chinese Clients)
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
- LocationNairobi
- Job FieldBanking 
JOB SUMMARY
The role holder will be responsible for establishing and maintaining strong relationships with our Chinese clients which will translate into revenue and growth for the bank.
The growth metrics measured include:
- Portfolio growth
- Growth in Product Per Client
- Increase in revenue per client
- Growth in number of clients
- Revenue growth
- Cost Management
- Service Excellence
- Operational Excellence and Compliance
RESPONSIBILITIES
- Engaging and deepening activities
- Methodically engage (remote)
- Have complete knowledge of the clients in terms of the profile & assets
- Create analytics-backed conversation
- Engage clients through the digital channels (calls, virtual meetings, webinars, email)
- Needs/Achor Products; Individual banking products (PL, CASA etc), Wealth Products
- Meet & deep sell (remote)
- Develop a comprehensive Account Plan for at least 20% of client base
- Meet virtually to meet advisory needs (once a quarter)
- Connect client with specialists
- Connect for periodic CDD reviews
- Conduct fulfillment & activate
- Refer most servicing activities to Client Service Managers
Key Stakeholders
- Product Specialists
- Client Service Manager, Affluent
- CDD team
- Branch Manager
- Product Managers
Qualification
- CISI Level 2
- Bancassurance Certification
- Knowledge of Chinese Language Mandatory
Method of Application Interested and qualified? Go to Standard Chartered Bank Kenya on jobs.standardchartered.com to apply