Job type: Full-time
- Client Activation
Identify and activate new clients within the assigned territory.
Ensure proper onboarding and registration of clients.
- Customer Complaints Handling
Address and resolve customer complaints in a timely and professional manner.
Collaborate with the branch sales team to ensure seamless customer support.
- Pre-orders Management
Coordinate with the branch sales team (ASS and SRs) to handle pre-orders.
Ensure timely and accurate deliveries to maintain customer satisfaction.
- Implementation of Marketing Campaigns
Execute marketing campaigns and activations such as loyalty programs and promotions.
Track and report on the effectiveness of campaigns.
Qualifications
- Proven ability to activate and onboard new clients.
- Strong customer handling skills, with a focus on complaint resolution and customer satisfaction.
- Experience in working closely with sales teams to manage pre-orders and client requests.
- Knowledge of executing and tracking marketing campaigns to measure customer engagement.
- Excellent verbal and written communication skills in both English and Swahili.
- Ability to handle various tasks, adapt to new situations, and solve problems as they arise.
Must have skills
- Sales
- Communication
- Driving a two-wheeler
Good to have skills
- Computer
How to Apply:
This is Full-time Job, To submit your application, please follow the link provided below.
CLICK HERE TO APPLY
