We are known for providing unique custom software solutions you cannot find easily on the market.ABNO Softwares International is firm based in Kenya; one stop shop for all custom software solutions, web design and ICT consultancy. We provide state-of-the-art solutions for institutions, organizations and corporations with exemplary support services.
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- Contents
- Open Jobs
- Senior Business Development Executive - 2 Posts
- Junior Business Development Executive - 3 Posts
- Customer Success Engineer - 3 Posts
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 - 5 years
- LocationNairobi
- Job FieldSales / Marketing / Retail / Business Development 
Job Description
- The Senior Business Development Executive will be responsible for identifying, engaging, negotiating and managing business opportunities. This will include primarily targeting private schools and education groups and selling Intellimis and ERP solutions to new clients.
Key Responsibilities
- Drive the full sales lifecycle from lead generation, qualification, product demonstrations, proposals, and negotiations to deal closure and onboarding of new clients, with a focus on achieving and exceeding monthly revenue targets.
- Identify, pursue, and close high-value sales opportunities, particularly in the private education sector, by understanding customer needs and aligning them with ABNO’s ERP offerings.
- Build and nurture strategic, long-term relationships with key decision-makers such as school directors, administrators, and other key decision makers to foster trust and customer loyalty.
- Lead, coach, and support junior Business Development Executives to ensure effective pipeline development, timely lead follow-ups, and achievement of team KPIs.
- Manage and grow assigned key accounts, ensuring high levels of client satisfaction, retention, and up-selling opportunities.
- Conduct in-depth market research to understand customer needs, trends, and competitor offerings; identify and engage relevant stakeholders within target organizations.
- Collaborate with marketing teams to initiate and implement targeted campaigns and promotional activities tailored to your business segment.
- Provide timely and accurate weekly pipeline reports, performance metrics, and monthly sales forecasts to the Business Development Manager.
- Represent the company professionally at industry events, conferences, and networking opportunities to enhance brand visibility and drive lead generation.
- Participate actively in team meetings, strategic planning sessions, and company assemblies, contributing insights and ideas to drive growth.
- Ensure up-to-date and accurate CRM entries and maintain detailed records of client interactions, proposals, and agreements.
- Perform any other duties or special assignments as delegated by management from time to time, demonstrating flexibility and a team-first mindset.
Knowledge, Skills and Experience required
- Bachelor’s degree in Business, Marketing and/or a related field
- 3 – 5 years proven sales experience, especially in education ERP solutions or Saas Products
- Proven ability to develop and execute sales strategies that drive revenue growth
- Proven track record of consistently achieving sales targets
- Strong understanding of the private education market
Other Competencies
- Excellent Negotiation, communication and presentation skills
- Self-driven, result oriented with exceptional people skills
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience1 - 2 years
- LocationNairobi
- Job FieldSales / Marketing / Retail / Business Development 
Job Description
The Junior Business Development Executive will be responsible for supporting the sales pipeline by generating and qualifying leads, conducting initial outreach and managing pre-sales actives. They will actively assist Senior Business Development Executive in nurturing leads to closure.
Key Responsibilities
- Support the sales team by conducting market research, proactively identifying, qualifying through calls and emails, and nurturing potential leads within target markets, with a focus on schools and educational institutions.
- Offer assistance in scheduling and preparing for client presentations, demos for Senior Business Development Executives, and follow-up meetings, ensuring clear communication and promptly responses to client inquiries.
- Support marketing initiatives by promoting campaigns, webinars, and events to generate interest and leads.
- Maintain accurate and up-to-date records of all client interactions and opportunities in the CRM system.
- Build and maintain healthy relationships with new and existing clients to support ongoing engagement and customer satisfaction.
- Actively monitor industry trends and help to identify new opportunities and client needs
Knowledge, Skills and Experience required
- Bachelor’s degree/diploma in Business, Marketing and/or a related field
- 1 – 2 years sales experience preferred; fresh graduates maybe considered
- Strong interpersonal and communication skills
- Highly organized, self-motivated and proactive mindset
- Eager to learn and grow within a performance-oriented environment
- Excellent Negotiation, communication and presentation skills
- Self-driven, result oriented with exceptional people skills
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma
- Experience1 - 2 years
- LocationNairobi
- Job FieldCustomer Care 
Job Description
- The Customer Success Engineer will play the critical role in ensuring a smooth and effective delivery client onboarding experience, detailed product training, and immediate resolution of issues raised by the respective customers. They will onboard new clients, conduct product training, and provide first-line support, ensuring that our Intellink Clientele receive prompt assistance and maximize the value of our solutions. This role is perfect fits an individual that is customer-oriented, fast and eager to learn and is proactive.
Duties and Responsibilities:
- Serve as level-two support engineer on production services implemented at customer sites and centrally maintained services.
- Implement and maintain system monitoring tools deployed at the customer’s premises and coordinate with the service desk personnel to ensure smooth service uptime.
- Prepare and present service reports with insights and service improvement plan implementation.
- Take the lead on service improvement deliverables as far as the customer is concerned.
- Responsible for requirements gathering and documentation during project discovery in the delivery process.
- Translate gathered requirements into technical design documents that will include Product definition document, High-level design document and Low-level design document.
- Prepare technical proposal documentation for projects.
- Work closely with the Sales, Product, and technical teams to relay client insights and ensure alignment across departments.
- Maintain customer relationships by building technical relationships with the customers’ Engineering and Business Management teams.
- Assist in reporting requirements when they arise with the customer.
- Building and engineering support tools to enhance ABNO’s products. and services.
- Take the lead on service improvement deliverables as far as the customer is concerned.
- Prepare technical proposal documentation for projects
Knowledge, Skills and Experience required
- A degree/diploma in IT, Business Management or any related field
- At least 1-2 years of experience in application Implementation and support
- Analytical and troubleshooting skills and prompt customer feedback management
- Strong Communication & Interpersonal Skills
- Problem-solving skills
- Customer oriented
- Growth and adaptability
Method of Application
Click the below link for more details and Submit your CV via careers@abnosoftwares.com
