About
Announcement Number:
DaresSalaam-2024-058
Hiring Agency:
Embassy Dar Es Salaam
Position Title:
Visa Assistant (Non-Immigrant/Immigrant) (All Interested Candidates)
Open Period:
12/10/2024 – 12/24/2024
Format MM/DD/YYYY
Vacancy Time Zone:
GMT+3
Series/Grade:
LE – 1415 7
Salary:
TZS TSh32,596,438 /Per Year
Work Schedule:
Full-time – 40HRS PER WEEK
Promotion Potential:
LE-7
Duty Location(s):
1 Vacancy in
Dar Es Salaam, TZ
Telework Eligible:
No
For More Info:
HR Section
022-229-4148
DAR-Recruitment@state.gov
Overview
Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
All Interested Applicants / All Sources
Job type: Full-time
For USEFM – FP grade is 7. Actual FP salary authorized by Washington D.C.
Security Clearance Required:
Public Trust – Background Investigation
Appointment Type
Permanent
Appointment Type Details:
Indefinite subject to successful completion of probationary period
Marketing Statement:
We encourage you to review the Eight (8) Qualities of Overseas Employees before you apply.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Summary:
The U.S. Mission in Tanzania is seeking eligible and qualified applicants for the Visa Assistant (Non-Immigrant/Immigrant) in the Consular Office.
Supervisory Position:
No
Relocation Expenses Reimbursed:
No
Travel Required:
Occasional Travel
OCCASIONAL TRAVEL
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Duties
The Visa Assistant performs a wide range of consular duties associated with delivering nonimmigrant visa (NIV) and immigrant visa (IV) services, in accordance with the Consular Section’s standard operating procedures and established visa processing guidelines. Incumbent performs data-entry, document review, correspondence, visa printing, and other general office work. Customer service focus is essential in a Consular Section that addresses a diverse range of applicants in person and via correspondence daily. The position requires a high-level attention to detail to ensure cases meet documentary requirements, as well as to spot trends or potential issues and escalate those as necessary. The job holder is fully cross trained to function in any role as required by consular demand and scheduling, this can include the ability to rotate between the Non-Immigrant Visa and Immigrant Visa sections if necessary.
The link to a full position description is (PDF 158KB)
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Qualifications and Evaluations
Requirements:
All selected candidates must be able to obtain and hold a:
Security certificate; and
Medical certificate
All selected candidates will be subject to a background investigation and a pre-employment medical exam.
Selected candidate must be able to begin working within a reasonable period of time upon receipt of agency authorization and clearances/certifications or their candidacy may end.
Education Requirements:
Completion of two (2) years of college or university studies is required.
Please address this factor in your ERA application under Education.
Evaluations:
You will be evaluated against the qualifications and requirements in this vacancy announcement.
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.
Qualifications:
Experience:
Minimum two (2) years’ experience involving the application of regulations and law, extensive public contact, customer service, or problem-solving experience is required.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Language:
Level IV (Fluent) Speaking/Reading/Writing and ability to translate English is required. Level IV (Fluent) Speaking/Reading/Writing and ability to translate Kiswahili is required. (This may be tested)
Please address this language requirement in your ERA application.
Job Knowledge:
Good understanding of local governmental organizations, immigration law and practices, and cultural and social practices.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Skills And Abilities:
Intermediate knowledge of MS Word, and Outlook and basic knowledge of MS Excel and Power Point is required.
Must be able to perform work with accuracy at a quick, rapid pace. Must be able to deal effectively with the public, exercising tact, and be able to work under continuous pressure and time constraints. Must demonstrate attention to detail, ability to work effectively as a member of a team as well as independently with minimal supervision, and strong interpersonal skills. Must have good skills for drafting written correspondence in both English and local language. Must be able to apply good judgment in evaluating evidence, protecting sensitive information, and applying regulations correctly.
Please address this factor in your ERA application under Major Duties and Responsibilities.
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Benefits and Other Info
Benefits:
Agency Benefits:
The U.S. Mission in Tanzania offers compensation package that may include health, separation, and other benefits.
For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.
Other Information:
HIRING PREFERENCE SELECTION PROCESS:
A hiring preference is extended to eligible and qualified applicants in the order listed below. It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference.
HIRING PREFERENCE ORDER
Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*
AEFM / USEFM
Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights **
* IMPORTANT: US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau.
For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.
ADDITIONAL EMPLOYMENT CONSIDERATIONS
The following apply to EFMs, USEFMs, and AEFMs only:
Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible. This does not apply when the hiring mechanism is TEMP or the work schedule is intermittent or irregular.
Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.
The following apply to Locally Employed (LE) staff only:
Current employees serving a probationary period are not eligible.
Current employees with an Overall Summary Rating of Needs Improvement, Unsatisfactory, or an MBC score of less than 100 points on their most recent Employee Performance Report are not eligible.
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How to Apply
How to Apply:
Click the “Apply to This Vacancy” button at the top of the page to begin your application. For an instructional video on how to apply click here.
Please address all relevant experience, education, language skills (including English), and job related skills or requirements in your application.
You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.
To request a reasonable accommodation, please contact the HR Office at DAR-Recruitment@state.gov
Diversity, Equity, Inclusion and Accessibility (DEIA) Statement
The US Mission to Dar es Salaam, Tanzania values a workforce of different backgrounds, cultures, and viewpoints.
We foster a diverse, equitable, inclusive, and accessible workplace where employees can be themselves. We strive to create a welcoming environment for all, and we invite qualified applicants from diverse backgrounds to apply.
Required Documents:
Please upload all applicable documents to your application. If you fail to submit a complete application, then your application may be disqualified for this position.
All Applicants:
Proof of Citizenship
Work Permit (if applicable)
University Degree
University Transcript
In addition, Eligible Family Member (EFM) Applicants must submit:
Copy of Sponsor’s Travel Orders/Assignment Notification (or equivalent)
Passport copy
DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
SF-50 (if applicable)
Next Steps:
Applicants who are shortlisted and invited to take a language or skills test, or who are selected for an interview will be contacted via email.
For more information on applying for jobs or employment with us, please visit the U.S. Mission website / and follow us on social media at
Facebook: : (formally Twitter): you for your application and your interest in working with us.
How to Apply:
This is Full-time Job, To submit your application, please follow the link provided below.
CLICK HERE TO APPLY
