Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - headquartered in Belgium - focuses on the needs of International...
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Business Project Manager
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 - 5 years
- LocationNairobi
- Job FieldProject Management 
Main Responsibilities:
In this role you will be assigned to specific strategic change projects, such as agile transformation, location strategy, etc.. In that role you will:
- Work closely together with the remainder of the change and other stakeholders team to ensure timely delivery, maximum employee adoption and proficiency of the change.
- Apply a structured methodology and lead change management activities
Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
- Support communication efforts
Enable the design, development, delivery and management of key communications.
- Assess the change impact
Conduct impact analyses, assess change readiness, and identify key stakeholders.
- Support training efforts
Provide input, document requirements, and support the design and delivery of training programs.
Additional responsibilities:
- Complete change management assessments
- Identify, analyze and prepare risk mitigation tactics
- Identify and manage anticipated and persistent resistance
- Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan
- Support and engage senior leaders
- Coach people managers and supervisors
- Evaluate and ensure user readiness
- Manage stakeholders
- Track and report issues and come up with solutions
- Define and measure success metrics and monitor change progress
- Ensure alignment of change and culture initiatives across different regions, adapting strategies to meet local needs while maintaining a cohesive global approach.
Competencies required:
- Bachelor’s degree in a relevant field.
- Minimum of 3-5 years of experience in internal communications, change management, or organizational development within a global and diverse company.
- Experience with large-scale organizational change efforts
- In depth knowledge on Agile, experience with roll out of agile transformation project is an advantage
- Certification in change management methodologies (e.g., PROSCI, ADKAR) or relevant professional certifications.
- Exceptional written and verbal communication skills
- Excellent active listening skills
- Ability to clearly articulate messages to a variety of audiences
- Strong analytical skills with the ability to interpret data and generate actionable insights.
- Excellent interpersonal and collaboration skills, with the ability to build relationships at all levels of the organization.
- Cultural competence and sensitivity to work effectively in a diverse and global environment.
- Experience with behaviour change models and A solid understanding of how people go through a change and the change process
- Comfortable working in a hybrid working environment.
- Experience of working in an international matrix structure is a plus. Affinity with financial services or healthcare preferred but not essential.
- Ability to influence others and move toward a common vision or goal
- Flexible and adaptable; able to work in ambiguous situations
- Resilient and tenacious with a propensity to persevere
- Forward looking with a holistic approach
- Problem solving and root-cause identification skills
- Able to work effectively at all levels of an organization
- Must be a team player and able to work collaboratively with and through others
- Acute business acumen and understanding of organizational issues and challenges
Method of Application Interested and qualified? Go to Cigna on cigna.wd5.myworkdayjobs.com to apply
