Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.
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- Contents
- Open Jobs
- Senior Officer - Business Development
- Officer- Intermediary Management
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma
- Experience4 - 6 years
- LocationNairobi
- Job FieldInsurance  , Sales / Marketing / Retail / Business Development 
Job Ref. No: JLIL 290
Role Purpose
- The role holder will be responsible for driving growth in the Group Life and Credit Life product segments. This will include identifying new business opportunities, fostering client and intermediary relationships, and ensuring revenue growth while complying with all relevant guidelines, procedures, and regulatory requirements. The role focuses on building market presence, achieving business development targets, and maintaining effective relationships with intermediaries such as brokers and agent.
Main Responsibilities
Strategy
- Collaborate with the Head of Department to execute strategic business development plans that expand the Group Life and Credit Life market presence.
- Assist to optimize departmental processes, systems, and resources to enhance operational efficiency and profitability.
- Conduct market research to identify potential clients, market trends, and competitive dynamics.
- Analyze market data to uncover opportunities and develop targeted strategies.
- Provide actionable insights to senior management on product development, pricing strategies, and market positioning.
Operational
- Marketing and Branding. Develop and distribute materials to facilitate client onboarding and promote Group Life and Credit Life products. Conduct training sessions for intermediaries to improve product awareness and adoption and enhance brand visibility and positioning to ensure the organization remains top-of-mind for intermediaries.
- Client Acquisition and Relationship Management. Identify and engage potential corporate clients in the Group Life and Credit Life segments. Build and nurture strong client relationships by understanding their needs and providing tailored solutions. Lead client presentations, negotiations, and proposal development to secure new business opportunities. Collaborate with internal teams to ensure a smooth onboarding process and seamless transition to account management teams.
- Business Growth and Revenue Generation. Develop and execute strategies to meet or exceed business development and revenue targets. Identify cross-selling and upselling opportunities within existing client portfolios.
- Work with product development teams to design offerings that align with market needs and trends. Track sales performance and provide regular progress reports to management.
- Intermediary and Partner Relationship Management. Build and maintain strong relationships with agents, brokers, and other strategic partners. Collaborate with partners to identify joint business opportunities and establish mutually beneficial agreements. Provide intermediaries with training, marketing support, and resources to promote the organization’s products.
- Proposal Development and Contract Negotiation. Prepare compelling proposals and business cases for potential clients. Assist in contract negotiations, ensuring favorable terms that align with organizational objectives.
- Coordinate with legal and compliance teams to ensure adherence to regulatory requirements.
Corporate Governance
- Adhere to regulatory requirements and internal policies, ensuring compliance in all aspects.
- Implement and uphold robust data protection and privacy practices, safeguarding customer information and ensuring confidentiality.
- Participate in audits and internal control assessments, addressing any identified gaps or issues promptly.
- Compliance. Stay updated with insurance regulations and underwriting best practices to ensure compliance with industry standards
- Adherence to the laws and regulations of Kenya, the policies and regulations within the insurance industry and all internal company policies and procedures.
Leadership & Culture
- Fostering a corporate culture that promotes ethical practices and good corporate citizenship while maintaining a conducive work environment.
- Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture.
- Individualized Development Planning. Create personalized development plans that align with your career aspirations and the organization's objectives.
Key Competencies
- Business Development Expertise. Proven ability to identify opportunities, negotiate deals, and close sales in the corporate life insurance sector.
- Relationship- Building Skills. Demonstrated strength in networking, fostering partnerships, and maintaining longterm relationships with stakeholders.
- Results Orientation. Strong focus on achieving business targets and delivering measurable outcomes.
- Strategic Thinking. Capability to analyse market data, identify trends, and develop actionable strategies.
- Communication Skills. Excellent verbal and written communication abilities, including presentation and negotiation skills.
- Adaptability. Ability to thrive in a dynamic environment and respond effectively to changing client needs and market conditions.
Academic Background & Relevant Qualifications
- Bachelor’s degree in Insurance, Finance, Business, Marketing, or a related field.
- Diploma in Insurance.
- LOMA, CII, or IIK qualification will be an added advantage.
- Minimum of 4-6 years of experience in a similar role within the life insurance sector, with a focus on Group Life and Credit Life products.
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma
- Experience2 - 4 years
- LocationNairobi
- Job FieldInsurance 
Job Ref. No: JLIL 291
Role Purpose
- The role holder will support the day-to-day operations of intermediary administration, including payroll, commissions, benefits, and addressing intermediary queries. The role holder will also assist in optimizing intermediary experiences through digital platforms, ensure compliance with regulatory requirements, and provide exceptional service to enhance intermediary satisfaction and performance
Main Responsibilities
Strategy
- Contribute to the development of intermediary management strategies that align with organizational objectives.
- Support the implementation of innovative incentive programs to motivate intermediaries and promote business growth.
- Assist in gathering and analyzing data to monitor intermediary performance and identify improvement opportunities.
- Participate in risk mitigation efforts to ensure compliance with regulatory requirements and organizational policies.
Operational
- Payroll Management. Process intermediary payrolls for commissions, incentives, and benefits in a timely and accurate manner. Ensure compliance with internal policies and address any payroll-related discrepancies.
- Commission Administration. Administer commissions and incentives for Retail Life, Corporate Life, and Pensions.
- Address and resolve intermediary queries regarding commission payments promptly.
- Records Management. Maintain accurate and up-to-date records of commissions, payrolls, and benefits. Ensure timely delivery of commission statements and handle corrections within stipulated timelines.
- Customer Query Resolution. Address inquiries and resolve concerns from intermediaries efficiently. Maintain strong relationships with intermediaries and provide exceptional service.
- Support Digital and Optimization Initiatives. Assist in implementing digital solutions and process automation to improve intermediary experiences. Utilize portals for effective communication and service delivery.
- Performance Monitoring. Track and report on intermediary-related KPIs such as payroll accuracy, query resolution time, and satisfaction levels.
- Compliance and Risk Management. Ensure adherence to regulatory and organizational compliance standards.
- Mitigate risks associated with payroll processing and data management.
- Onboarding of independent intermediaries.
Corporate Governance
- Compliance. Stay updated on industry regulations, compliance requirements, and best practices.
- Adherence to the laws and regulations of Kenya, the policies and regulations within the insurance industry and all internal company policies and procedures.
- Ensuring compliance with applicable statutory and regulatory requirements and establishing mitigation measures against emerging business risks.
- Implement effective risk management strategies, including appropriate internal controls, to mitigate operational, financial, and regulatory risks.
Culture
- Fostering a corporate culture that promotes ethical practices and good corporate citizenship while maintaining a conducive work environment.
- Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture.
- Individualized Development Planning: Create personalized development plans that align with your career aspirations and the organization's objectives.
Key Competencies
- Technical Skills. Proficiency in payroll and commission systems. Understanding of regulatory requirements in the insurance industry.
- Data analysis and reporting capabilities.
- Soft Skills. Strong communication and interpersonal skills. Problem-solving and decision-making abilities. Detailoriented with strong organizational skills. Customer-centric approach to service delivery.
- Technology Proficiency. Familiarity with digital platforms for intermediary communication and administration.
- Basic knowledge of automation tools and processes.
Academic Background & Relevant Qualifications
- Bachelor’s degree in Insurance, Finance, Business, or a related field.
- CPA-K, ACCA, Diploma in Insurance, LOMA, CII, IIK certification (preferred).
- Minimum of 2-4 years of experience in intermediary management or a related role within the insurance industry.
- Familiarity with commission and payroll processes.
- Knowledge of life insurance and pension products.
Method of Application
If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 23rd January 2025. Only shortlisted candidates will be contacted.
