Penda Health is an award-winning startup company that is transforming healthcare in East Africa by building a chain of outpatient health clinics that offer evidence-based medical care and unparalleled member experience at surprisingly affordable rates. Penda is ranked the Best Health Care Firm to work for in Kenya and the #26 Best company to work in Kenya...
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Co-Chair Expansion Committee, Ops
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience4 years
- LocationNairobi
- Job FieldProject Management 
Culture and Leadership
- Act as a cultural ambassador, promoting Penda Health's values in all decision-making and interactions.
- Foster a collaborative, high-performance environment across teams involved in the opening of new centers.
- Align the operational team with Penda’s mission of delivering high-quality, affordable healthcare.
- Mentor team members, modeling effective problem-solving, teamwork, and decision-making.
- Build positive, productive relationships with departments such as clinical, finance, marketing, and facilities.
Strategic Operations Oversight
Location Identification and Acquisition:
- Identify suitable sites for new centers, conducting feasibility studies on market demand, competition, and demographics.
- Negotiate leases in collaboration with the finance team.
Clinic Design and Build-Out:
- Manage architects, designers, and contractors to ensure timely and cost-efficient build-outs.
- Oversee procurement and installation of IT infrastructure, networks, CCTV, medical equipment, and furnishings.
Technology and Infrastructure:
- Oversee installation of IT systems, ensuring new locations are integrated into Penda’s EMR system.
- Ensure the new location's online visibility on the website and platforms like Google Maps.
Task Assignment & Committee Collaboration
- Take ownership of key operational tasks (e.g., medical supplies procurement, clinic construction).
- Delegate tasks effectively to committee members across facilities, finance, procurement, and HR to ensure timely completion.
- Work closely with the Co-Chair - IPS and department heads to coordinate task handovers and resource allocation.
Budget & Financial Accountability
- Collaborate with the finance team to develop and track budgets for each new center, ensuring efficient cost management.
- Monitor expenses related to build-out, procurement, and IT, reporting budget status regularly to senior leadership.
Risk Management & Continuous Improvement
- Identify and mitigate risks associated with new center openings (e.g., construction delays, regulatory challenges).
- Lead post-opening reviews, capturing lessons to enhance future center openings.
- Ensure operational practices comply with healthcare regulations and safety standards.
Key Qualifications, Skills & Education
- Educational Background: Degree in business administration, healthcare management, operations, or a related field.
- Experience: Minimum 4 years in operations or project management, with a track record managing complex projects involving multiple stakeholders.
- Regulatory Knowledge: Strong understanding of healthcare facility regulations and compliance in Kenya.
- Leadership and Decision-Making: Excellent skills in leading and decision-making, with a focus on high-quality operational execution.
- Financial Management: Proven experience in budgeting and financial oversight.
Method of Application Interested and qualified? Go to Penda Health on pendahealth.applytojob.com to apply
