Bible Translation & Literacy is a Christian organization that was established in 1981 to facilitate Bible translation and sustainable Literacy and language development programmes among small language groups in Kenya and beyond. These language groups are isolated by harsh climate and rough terrain; many of them are limited in the areas of education and...
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- Contents
- Open Jobs
- Assistant Manager in Charge of Catering and Accommodation
- Housekeeping Supervisor
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationNairobi
- Job FieldCatering / Confectionery  , Hospitality / Hotel / Restaurant 
Duties and Responsibilities:
- Staff Management: Leads, supervises, supports, and motivates the staff and manages the operations of the catering, accommodation, and conferencing departments.
- Guest Relations: Ensures all guests get the best customer experience.
- Performance Management: Ensures regular review of staff performance and feedback.
- Revenue Management: Exceeds revenue targets in the departments.
- Cost Management. Ensures costs are within budget.
- Reports: Provides daily, weekly, and monthly reports as required.
Qualifications and Skills:
- Bachelor's Degree in Hotel and Hospitality Management.
- Good Computer skills and conversant with hotel software
- At least three years working in Hotel supervision and Management.
- Self-motivated, persistent, resolute, and able to deliver without close supervision.
- Other skills: Communication, leadership, organizational, problem solving and attention to detail.
- Job TypeFull Time
- QualificationDiploma
- Experience3 years
- LocationNairobi
- Job FieldHospitality / Hotel / Restaurant 
Duties and Responsibilities:
- Manages the daily operations of the housekeeping department, including scheduling team members, assigning tasks, and ensuring adequate coverage.
- Ensures professional cleaning of guestrooms and all public areas to the highest standard and quality presentation.
- Identifies and reports any repair/maintenance-related issues for action by the maintenance department.
- Maintains high standards of safety, hygiene, and security and ensuring that all housekeeping team members adhere to safety and sanitation regulations, including proper handling and storage of cleaning chemicals.
- Manages inventory of cleaning supplies, linens, and amenities.
- Trains, motivates, and supports housekeeping team members to deliver excellent service.
- Ensures timely compilation and submission of the room status report to the front office.
- Manages guests requests and provides responses as necessary to ensure a high level of customer satisfaction at all times.
- Ensures the security of guest rooms and the privacy of guests.
Qualifications and Skills:
- A minimum of a Diploma in Housekeeping and Laundry from a reputable institution.
- Strong leadership, communication, and organization skills.
- Excellent people and guest relations skills.
- Minimum of three years proven working experience in star-rated establishments.
- Basic computer knowledge and use of Hotel Property Management System (PMS)
- Keenness to detail
Method of Application
Applications, clearly indicating the position applied for in the subject line, along with a detailed CV, copies of certifications, and three referees (Professional, Social, and Church), as well as the phone number (s) for both applicant and the referees, should be emailed to the below address by Wednesday, 14th May 2025.
HUMAN RESOURCES DIRECTOR,
BIBLE TRANSLATION AND LITERACY E.A,
P.O. Box 44456 – 00100,
NAIROBI.
Email: careers@btlkenya.org
Only short-listed candidates will be contacte
