Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.
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Customer Service Officer
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
- LocationThika
- Job FieldCustomer Care 
Job Description
- Enforce underwriting controls including on-boarding, certificates, booking of business, and documentation.
- Implement underwriting guidelines, process, and procedure to ensure quality underwriting and business.
- Ensure profitability of the department through quality control and on-boarding
- Quality documentation timely turn around - TAT and
- Excellent customer service and retention support.
Performs simple clerical duties by applying office procedures including answering calls, managing basic financial transactions and recording, typing or word processing, filing, and other ad-hoc activities to increase efficiency.
Method of Application Interested and qualified? Go to Old Mutual Kenya on oldmutual.wd3.myworkdayjobs.com to apply
