Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University's Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Our Vision of Aga Khan University Ho...
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- Contents
- Open Jobs
- HR Assistant, HR Administration (Fixed Term Appointment)
- Quality Advisor, Outreach Administration Office
- Method of Application
- Job TypeContract
- QualificationDiploma
- Experience1 - 2 years
- LocationNairobi
- Job FieldHuman Resources / HR 
Key Responsibilities:
The incumbents will offer seamless support towards the provision of HR functional support. This will include but not limited to:
- Meeting scheduling – handling bookings, minute taking, participant confirmations.
- Drafting all HR related correspondence using prescribed templates.
- Support in administration of medical benefits for employees and eligible dependents.
- Processing of resignations accepted at departmental level.
- Support in sending triggers to Departments to facilitate preparation of contract extensions/conclusions as and when required.
- Assist in ensuring timely confirmation of new staff on completion of probation.
- Timely enrolment of benefits in line with institutional policy.
- Provide support in processing pension/provident fund withdrawal forms to Jubilee Insurance.
- Ensure that clearance forms and final letters are sent to finance in a timely manner to facilitate payment of final dues.
- Provide support in responding to leave queries/troubleshooting.
- Record management - filing HR correspondences on physical files and DOC-IT
- Updating HR Quality Variance Reports before the 5th of the following month
- Support in processing monthly pool forms
- Support in primary source verification of academic certifications for new employees
- Any other duties that may be assigned from time to time.
Qualifications, Experience and Skills required:
- Diploma/Higher Diploma in Human Resource Management
- 1 - 2 years’ HR administrative work experience in a busy HR set up
- Working knowledge of the Kenyan labor laws
- Proficiency in MS office packages
- Excellent written and verbal communication skills
- Demonstrated excellence in organizing priorities.
- Good customer service
- Good analytical skills
- Ability to work under pressure.
- Demonstrated ability to preserve confidentiality.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationNairobi
- Job FieldMedical / Healthcare 
Responsibilities:
- Coordinate development/review of quality and patient safety policies, procedures, and processes
- Guide the interpretation and implementation of developed policies and procedures in the context of the quality and patient safety framework
- Constantly be involved in the training and communication of quality and patient safety issues and standards/best practice throughout the assigned areas
- Review accreditation and regulatory agencies survey /internal quality audit findings and support the development and implementation of corrective/preventive action plans to address non-compliance
- Direct and support the collection, measurement and presentation of data required for monitoring and improving quality and patient safety
- Lead Outreach Division in conducting Root Cause Analysis (RCA) for sentinel and adverse events
- Identify opportunities for Continuous Quality Improvement and support the implementation of CQI activities in Outreach Division
- Support clinic leaders in identification of relevant utilization management indicators
- Create department and physician-based data bases for identified utilization management indicators
- Continuously audit compliance with the quality and safety program in assigned areas
- Coordinate closure of matters arising from physician feedback for improved physician satisfaction and participation
- Provide clinical support to corporate clients via care managers
Requirements:
- Minimum of an undergraduate degree in a Medical/clinical field; a Master’s degree in Business or Health related field preferred.
- Health Management background would be an added advantage
- Three or more years’ experience in direct and indirect clinical care activities in a healthcare institution
- In-depth understanding of good clinical practice requirements
- Have strong experience and knowledge of clinical monitoring functions with knowledge of clinical research
- Excellent problem-solving skills and the ability to manage multiple tasks
- Excellent data analytical and presentation skills
- Excellent communication and interpersonal skills
Method of Application
Use the link(s) below to apply on company website.
