The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.
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- Contents
- Open Jobs
- SME Banking Assistant Relationship Manager
- Principal Engineer – Cyber Security Architecture
- Business Development Manager, Property Sales
- Applications Support Manager
- Senior Manager, Security Architecture & Engineering
- Head of Auto & Personal Property
- IT Asset Management Analyst
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience6 - 8 years
- LocationNairobi
- Job FieldBanking 
Job Purpose Statement
Deliver exceptional SME banking performance through the provision of efficient business development, customer account management and retention.
Ideal Job Specifications
Academic:
- Bachelor’s Degree in business related field.
- Professional Qualification CPA, ACCA, Credit Management will be an added advantage
Professional:
- Credit skills and Knowledge of SME banking products and policies is an added advantage
Desired work experience:
- 6-8 years banking experience in a sales, customer service and relationship management.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationNairobi
- Job FieldICT / Computer 
Job Purpose Statement
Reporting to the Senior Manager, Cyber Security Architecture, the role holder is responsible for designing and implementing cyber security systems in line with best practices to ensure they meet all requirements including adequate security, capacity, and performance.
The role is also in charge of the day-to-day running of the Cyber Security solutions and services to ensure 99.999% uptime. They will provide technical security expertise and 2nd level support to staff and external partners to ensure the efficient use of systems and tools.
Key Accountabilities (Duties and Responsibilities)
Architecture & Governance 30%
- They will develop security architecture best practices and ensure they incorporated in the implementation of technology systems.
- Periodically benchmark and review the security architecture in line with best practice and business strategy.
- Understand and interact with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems, and services.
Security Engineering 40%
- Architect and design cyber security systems in line with best practices to ensure they meet user requirements including adequate security, capacity, and performance.
- Define cyber security requirements and acceptance criteria for new systems.
- Recommend major upgrades where required and liaise with the operations team when doing the upgrades especially if it affects the design/architecture of the system.
- Do the technical evaluations and PoCs on Technology and Security solutions.
- Conduct research and development on new areas in security and present on them for sensitization and knowledge transfer to other team members/staff.
- Ensure all security systems implemented have high availability and disaster recovery in accordance with best practices.
Research and Development 25%
- Research on emerging technologies such as cloud, AI, and Quantum computing to identify applicable threats and their mitigations.
- Direct and mentor & develop team members and vendors assigned to the department.
- Automate cyber processes and risk mitigation.
- Ensure attendance of research & innovation sessions with other teams such as Digital Engineering and Enterprise architecture.
People and Leadership 5%
- Direct and supervise the team members and vendors assigned to the department.
Job Specifications
Academic:
- University degree, in Computer Science or technical field.
Professional:
- Information security certifications e.g. CISSP/CISM/CISA/CEH
- Information Technology certifications are desirable: ITIL, COBIT, TOGAF, PRINCE2, ISO, Cloud technology.
- Strong understanding of common best practices, frameworks, and regulations (ISO 27001, ISO22301, OWASP, MITRE ATT&CK, CIS, etc).
- Experience in implementing security solutions such as IPS, SIEM, DLP, AD, DAM, PKI etc.
Desired work experience:
- At least 3 years’ experience in Information Technology management.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience5 years
- LocationNairobi
- Job FieldBanking  , Sales / Marketing / Retail / Business Development 
Job Purpose Statement
Reporting to the Senior Manager Retail Property Finance, the Business Development Manager will support the retention and growth of the Property Financing Portfolio through ensuring that sales, operational and customer service deliverables are met by ensuring implementation of a sales culture within the team; effective risk management framework and inculcating customer service excellence to achieve growth and profitability, through efficient utilization of resources. The purpose of the role is to grow the Retail mortgage and construction finance book.
Ideal Job Specifications
Academic:
- University Degree
Professional:
- Proficiency in use of MS Office tools
Desired work experience:
- At least 5 years banking experience, 3 of which must be in Sales
- Knowledge and understanding of the processes and procedures of lending.
- Ability and Flexibility to travel widely and be accessible to customers from different global time zones
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience5 years
- LocationNairobi
- Job FieldICT / Computer 
Job Purpose Statement
The Application Support Manager is responsible for the 2nd Line Engineering Support of the Digital Banking Platform and other business systems to guarantee uptime, performance and scalability of the critical services offered to internal and external customers. The role involves hand-ons technical actions, strategic and people leadership with a focus on incident analysis & resolution; problem management; proactive patching & maintenance, compliance actions; business continuity plans planning and execution and delivering continuous automations and improvements.
He/she will lead a team of support specialists and interface with platform monitoring engineers, solution architects, software developers, platform vendors, technology security engineers, database administrators, system administrators , product & projects teams.
Key Accountabilities (Duties and Responsibilities)
Leadership & Team Management (25%)
- Define team deliverables, undertake performance reviews & one on ones ,support career development goals and offer resources and guidance required to succeed.
- Drive culture of agile deliver, continuous improvements, ownership, customer excellence and Site Reliability Engineering principles.
Incidents & Problem Management (25%)
- Provide 2nd level support to ensure resolution of application incidents escalated to the support team and/or provide appropriate workarounds to ensure service response & restoration within the agreed Service Level Agreement.
Automation (20%)
- Deliver software engineering in operations by automation manual & repetitive support tasks to remove human toil, fastrack issues resolution and deliver reliability
Reliability & Process Improvements (10%)
- Define operations best practices, processes and procedures to ensure consistency across the team.
Compliance and Risk Management (20%)
- Ensure IT platforms are compliant with set industry regulations, technology security and enterprise risk standards by executing periodical patching and executing BCPs.
Job Specifications
Academic
- A Bachelor’s degree in Computer Science or related field.
- Masters Degree is an added advantage
Proffessional
- IT Certifications are desirable e.g ITIL, Private or Public Cloud Technologies(AWS/Azure/GCP/Openshift/HCS/CKAD).
- Project Management Certification in ITIL , Scrum or PRINCE2 will be an added advantage.
Work Experience
- At least 5 years working experience in a busy IT environment in an application management, or Software Engineering role having led successful IT/Operations Transformation initiatives.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience7 years
- LocationNairobi
- Job FieldICT / Computer 
Job Purpose Statement
The Senior Manager, Cyber Security Architecture and Engineering is responsible for designing and implementing cybersecurity tools to mitigate cyber risks and ensure compliance with industry standards and regulations. The tools implemented will cover critical systems such as Mshwari, Mokash, MPAWA and LOOP apps in Kenya, Uganda, Ghana, Tanzania, Rwanda and Ivory Coast. The focus areas will include Network, Application, Database and Operating system among others. The role will drive continuous tuning and administration of the implemented solutions.
The role will also lead Technology Security Research and Development in modern technologies such as cloud computing, containerization, AI, and Quantum computing. They will develop security engineering best practices for a fast paced and agile based digital banking environment.
Key Accountabilities (Duties and Responsibilities)
Architecture & Governance 30%
- The role will be a member of the Technology Enterprise Architecture Board that will be responsible for reviewing and approving of technology initiatives.
- They will develop security architecture best practices and ensure they incorporated in the implementation of technology systems.
- Periodically benchmark and review the security architecture in line with best practice and business strategy.
Security Engineering 40%
- The role will lead planning, design and implementation of Technology security tools in alignment to the defined best practices.
- This role will ensure administration, and support of technology security tools.
- They will maintain an up-to-date inventory of Information Security systems and their licenses.
Research & Development 20%
- Lead research on emerging technologies such as cloud, AI, and Quantum computing to identify applicable threats and their mitigations.
- Lead automation of cyber processes and risk mitigation.
- Ensure attendance of research & innovation sessions with other teams such as Digital Engineering and Enterprise architecture.
People & Leadership 10%
- Leadership and performance management for direct reports. Conduct regular feedback and objective end of year reviews.
- Coordinate and manage resources and vendors to support investment in Technology Security.
- Direct and supervise the team members and vendors assigned to the department.
Job Specifications
Academic:
- University degree, in Computer Science or technical field.
Professional:
- Information security certifications e.g. CISSP/CISM/CISA/CEH
- Information Technology certifications are desirable: ITIL, COBIT, TOGAF, PRINCE2, ISO, Cloud technology.
- Strong understanding of common best practices, frameworks, and regulations (ISO 27001, ISO22301, OWASP, MITRE ATT&CK, CIS, etc).
- Experience in implementing security solutions such as IPS, SIEM, DLP, AD, DAM, PKI etc.
Desired work experience:
- At least 7 years’ experience in Information Technology management, 3 of which should have been in a management capacity in a similar sized organization having led successful IT transformation projects and/or initiatives.
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma
- Experience10 years
- LocationNairobi
- Job FieldInsurance 
Job Purpose Statement
The role will cover Underwriting responsibility for all sizes of consumer and corporate clients from SME to multinational accounts; managing the establishment, implementation and evaluation of production and profitability initiatives. This position has direct accountability for the business results of Auto and Personal Property by ensuring profitability, penetration and/or volume within the country. The role also Identifies and underwrites profitable accounts within underwriting limits; maintains and grows relationships with producers/intermediaries in conjunction with the Business Development team.
Ideal Job Specifications
Academic:
- Degree in Insurance/Actuarial or related field.
- Master’s degree in a business-related discipline will be an added advantage.
- Must have Insurance Technical qualifications – Diploma or Advanced Diploma (CII/ACII/AIIK)
- Marketing qualifications will be an advantage
- Proficiency in IT applications widely used for business.
Work experience
- At least 10 years relevant experience in General Insurance and at least 5 years in senior management role
- Experience in building relationships and influence with diverse cultures
- Strategic Business Planning
- Good working knowledge of Data Analytics tools.
- Proven ability to perform well under pressure and regularly meet strict deadlines a fast-paced environment
- Must have current membership with the Insurance Institute of Kenya (IIK).
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience5 years
- LocationNairobi
- Job FieldICT / Computer 
Job Purpose Statement
The role holder is responsible for implementing the NCBA Group-wide ICT Assets & Vendor management strategy by ensuring proper controls and protection of the IT Assets throughout their lifecycle, from acquisition to final disposition, in line with best practices and the NCBA group ICT guidelines.
Key Accountabilities (Duties and Responsibilities)
IT Hardware and Software Lifecycle Management (50%)
- Ensure efficient tracking, utilization, maintenance, and secure disposal of IT assets.
- Configuration management for all CI network protocols, e.g., SNMP 3 for asset discovery.
- Software license compliance tracking.
- Design group Configuration Management Database (CMDB).
Vendor and Contract Management (20%)
- Automate and track all IT contracts.
- Collaborate with procurement to ensure optimal assets are procured and adherence to SLAs.
- Design and track digital certificates expiry.
Compliance and Audit (20%)
- Respond to Risk/Audit/Compliance & regulatory obligations.
- Conduct regular verification of all IT assets across the group.
- Ensure compliance with organizational policies and regulations.
Reporting and Optimization (10%)
- Provide accurate and timely reports on IT asset performance.
- Suggest areas for improvement.
Job Specifications
Academic Qualifications:
- A Bachelor’s degree in Computer Science/Information Technology or a related field from a recognized university.
- At least 5 years of experience in a busy IT environment.
Professional Training:
- HAM and SAM certification.
- CCNA certification.
- ITIL Foundation.
- Cloud/ISO2000/COBIT/ITAM would be an added advantage.
Desired Work Experience:
- Adequate understanding of the various banking IT infrastructure.
- Demonstrable experience working in a professional IT environment.
- Sound knowledge of Information Technology asset management tools.
Technical Competencies:
- Configuration management.
- Technical skills to effectively maintain CMDB and Inventory control as per policy and procedure.
- Technology Awareness: Good knowledge of technology trends and the ability to recognize and understand the usefulness of any such technology for the success of the business.
- Banking Knowledge: Broad knowledge of banking operations, bank products, banking regulations, and regulatory bodies. Appreciates the role of various departments within the bank. Excellent understanding of the procedures, processes, and products in own area of work.
- Quality Orientation: Shows awareness of goals and quality standards. Follows through to ensure that quality and productivity standards are met.
Behavioral Competencies:
- Communication skills (Oral and Written): A high level of oral and written communication skills to communicate effectively with executives, senior managers, colleagues, and other stakeholders.
- Problem-solving and analysis: Analyzes issues and breaks them down into their component parts. Makes systematic and rational judgments based on relevant information.
- Personal motivation and drive: Commits self to work hard towards goals. Shows enthusiasm and career commitment.
- Adaptability and change orientation: A willingness to challenge the status quo and adopt new approaches and perspectives.
- Patience: Patience, tolerance, and resilience to manage pressure under critical and demanding situations.
- Initiative: Contributes ideas to the development of new products or services.
Method of Application
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