The Coca-Cola Company, which is headquartered in Atlanta, Georgia, is an American multinational beverage corporation, and manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups.
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- Contents
- Open Jobs
- Account Developer
- Director, Route to Market Safety, Africa
- Method of Application
- Job TypeContract
- QualificationDiploma
- Experience2 years
- LocationNairobi
- Job FieldSales / Marketing / Retail / Business Development 
Key Purpose Statement
The primary role of the Account Developer is to identify and implement new business opportunities that will drive profitably whilst providing excellent customer service and trade execution
Key Duties & Responsibilities
To identify and implement new business opportunities so that the customer base and profits can continuously grow
- New business opportunities are determined by visiting potential dealers and evaluating their suitability according to established criteria.
- Potential dealers are assessed throughout the trial period to determine whether or not they will be as profitable as planned.
- Business opportunities are developed within budgeted parameters and implemented as per regulations and customer agreement.
To optimise customer service so that superior customer relations and long lasting partnerships.
- Relevant Customer Service target are to be achieved at all times.
- Customer master file is continuously updated to ensure that accurate customer records are maintained.
- Customers are continually updated in respect of new products, merchandise standards, promotions and any other issues regarding business development.
- Problems and queries are handled in a professional, timely, tactful and friendly manner
To formulate account plans so that future business opportunities can be planned and implemented effectively
- Account plans are formulated annually and updated according to agreed standards taking into account sales volumes, placing of equipment, projected growths, market trends, competition and seasonal fluctuations.
- The outlets’ business model is well understood and opportunities for synergy with appropriate products’ brand propositions are identified and optimised.
- Account plans are clearly communicated to the channel management team and agreed upon recommendations are implemented.
- Professional presentations of the annual account plan are given to customers to ensure their understanding of the plan.
- The terms and conditions suggested in the account plan are negotiated to reach agreement
- Product lines are evaluated in order to eliminate slow moving lines and promote profitable lines.
To manage and maintain assets so that losses are minimised and optimal returns on investments are achieved
- Equipment contracts are accurately completed and signed by all relevant parties.
- Coolers, vehicles and equipment are managed and maintained on a weekly basis to ensure optimal functioning.
- Placement of equipment should maximise return on investment at all times.
- The ratio of sales to the cooler size is evaluated in order to ensure return on investments and nonconformance is corrected in line with set company regulations.
- Basic fountain equipment and cooler maintenance training is provided to the dealer on a regular basis.
To execute outlets according to organisation strategies so that sales volumes may be increased and product awareness is enhanced
- Promotional agreements are accurately completed and forwarded to the relevant channel manager.
- Promotions are executed as per promotional guidelines and set company standards.
- Dealers are educated and continuously advised on stock management and shelf life dates as per company regulations.
- RED targets are achieved at all times.
- Point of purchase and built displays are positioned in order to ensure that products are more visible than any other products.
To manage customers credit terms and limits in order to maximise sales and minimise risk
- Credit limits are managed so that customers do not over or under spend and stock on hold situations are avoided.
- The credit function receives the support of the account manager in managing the credit terms and limits.
- Prompt delivery of rebate cheques to customers is ensured.
- All outstanding accounts are managed until settled.
To execute surveys so that the organisation is constantly aware of current market trends and to enable a competitive advantage
- Information regarding competitors products, prices, quantities sold, and in-stock levels is gathered.
- Surveys are accurately executed in all identified outlets.
- Identified areas for improvement are rectified and follow up is conducted to ensure compliance.
Skills, Experience & Education
Qualifications
- Minimum of a Diploma in commerce or any other business-related course
Experience
- 2 years relevant sales experience in a busy commercial environment.
- HORECA sales and or FMCG Sales experience will be an added advantage.
- Strong experience in Marketing and customer service with good networking skills, excellent interpersonal, verbal and written communication skills
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience12 - 15 years
- LocationNairobi
- Job FieldSafety and Environment / HSE 
About the role:
- The scope of the role is: OU( Africa Operating Unit) Route to Market (RTM) Safety leadership and ensuring execution of fundamental safety program in RTM space: the Coca-Cola Operating Requirements (KORE), Life Saving Rules, Road Safety programs.
- The role has direct impact and influence over the development of the most optimum OU RTM Safety strategy and implementation plan in line with the global strategy and TCCS(Coca-Cola Company) commitments to protect our people and enhance our OU and regional reputation.
- The strategic footprint of the role spans from OU operations connecting end-to-end the design, and partner pillars, set regional goals and roadmap for achieving RTM Safety goals and culture in collaboration as “One Safety LT” vision.
- The role is responsible for the OU RTM Safety OPEX/CAPEX decisions.
What You will Do:
The RTM Safety Lead will operate and lead as an indispensable member of the OU QSE leadership team as the RTM Safety leader role reporting directly to OU Safety and Risk Senior Director. The RTM Safety Lead will have clear accountability to coordinate the RTM Safety agenda cross functionally across OU, with Technical Operations, Customer & Commercial and Public Affairs, Communications & Sustainability..
The following areas define the key focus of the role:
- RTM Safety and Health strategy: As a key member of the OU QSE leadership team, ensure within the global occupational Safety and health strategy and commitments the most optimum and accelerated implementation of the OU occupational Safety strategy. Define and steward the RTM Safety strategy, OU and Regional commitments, initiatives and prioritization to implement the global RTM Safety agenda. Ensure accelerated progress of the RTM Safety systems and programs while ensuring best-in-class leadership through partnership, governance and innovation across the supply chains. In collaboration with Corporate, Technical Innovation & Supply Chain functional heads, Customer & Commercial, Franchise Bottlers, Occupational Safety Lead influences the OU and regional RTM Safety agenda and investments.
- Governance, and fundamental RTM programs implementation: Ensure all license to operate and KORE RTM safety requirements, OU governance are in place in line with the global governance framework requirements.
- Innovation: Ensure occupational RTM Safety innovation initiatives. Lead the implementation support for all RTM Safety aspects that protects our people and enhances our regional and corporate reputation.
- OU Safety and Health network orchestration: Drive organizational alignment on operational RTM Safety across Regions, Bottling partners and Corporate S&E. Active contributor in the Global S&E Council. Champion KO(Coca-Cola) RTM Safety and overall Culture and Strategies in the Regions to enable execution and culture development. Bring the external view in, drive external engagement and benchmarking, ensure leadership presence in industry associations.
- RTM Safety culture and performance excellence: Lead the RTM Safety culture transformation to ensure excellence is a core value embedded in everything we do across the system. The RTM Safety Lead will direct the overall OU RTM Safety culture transformation to build and manage the excellence performance enablement systems and programs. Responsible to improve performance that accelerates business results and demonstrates a high capacity to manage risk as evaluated by our Global Audit Organisation (GAO) and our OU processes.
- Capability: The RTM Safety Lead will be instrumental in developing and enhancing safety capabilities within bottling partners to support the effective implementation of RTM Safety systems and standards. This includes orchestrating and facilitating training programs, providing technical guidance, establishing capability action plans in the regions, and ensuring the alignment of bottler operational RTM Safety capability programs with the global framework.
Role Requirement
- Bachelors degree
- 12- 15 years of experience in RTM Safety.
- Experience in leading large-scale transformation programs, change management.
- Experience managing Road Safety
- Fundamental knowledge in Route to Market Safety
- Proven successful track record in leading and influencing diverse teams
- Travel requirement 50-75%
Skills:
Safety Leadership; Supply Chain Distribution; Taking Initiative; Environmental Health and Safety (EHS) Risk Management; Influencing; Route to Market
Method of Application
Use the link(s) below to apply on company website.
