Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals.
Read more about this company
- Contents
- Open Jobs
- Warehouse Manager
- Cashier
- Customer Care Officer
- Senior Human Resource-Operations
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience4 years
- LocationNairobi
- Job FieldProcurement / Store-keeping / Supply Chain 
DUTIES & RESPONSIBILITIES:
- Oversee the daily warehouse operations, including inventory management and stock control.
- Develop and implement efficient warehouse procedures.
- Coordinate logistics, shipments, and deliveries.
- Ensure safety and compliance with regulatory requirements.
- Supervise warehouse staff and manage team performance.
- Conduct regular stock audits and generate reports.
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- Bachelor’s degree in Supply Chain Management, Logistics, or a related field.
- High proficiency in MS Excel.
- Minimum of 4 years of experience in warehouse management.
- Strong leadership and organizational skills.
- Knowledge of warehouse safety regulations and best practices
- Job TypeFull Time
- QualificationDiploma
- Experience2 years
- LocationNairobi
- Job FieldFinance / Accounting / Audit 
DUTIES & RESPONSIBILITIES:
- Handle cash transactions and process payments accurately.
- Maintain proper cash handling procedures and ensure transaction records are up to date.
- Reconcile daily transactions and generate reports.
- Assist customers with inquiries and payment-related concerns.
- Maintain proper documentation for financial audits.
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- Diploma in Accounting, Business Administration, or a related field.
- High proficiency in MS Excel.
- Minimum of 2 years of experience in a cashier role.
- Strong attention to detail and accuracy.
- Good communication and customer service skills.
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma
- Experience2 years
- LocationNairobi
- Job FieldCustomer Care 
DUTIES & RESPONSIBILITIES:
- Respond to customer inquiries via phone, email, and in-person interactions.
- Handle customer complaints and provide solutions in a timely manner.
- Maintain accurate customer records and update databases.
- Collaborate with other departments to resolve customer issues.
- Follow up with clients to ensure customer satisfaction.
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- Diploma or Bachelor’s degree in Communication, Business Administration, or a related field.
- High proficiency in MS Excel.
- Minimum of 2 years of experience in a customer service role.
- Excellent communication and interpersonal skills.
- Ability to multitask and handle high-pressure situations.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience5 years
- LocationNairobi
- Job FieldHuman Resources / HR 
Job Summary
To offer leadership, oversee the day-to-day management of HR Operations team and to enhance transactional efficiency, ensuring data accuracy, and supporting the team in delivering high-quality service to our employees.
DUTIES & RESPONSIBILITIES:
- Supervise the HR Operations team, providing clear direction, coaching, and performance feedback to drive individual and team success.
- Provides day-to-day operational and functional oversight of the collaborative efforts of all departments and processes related to people, including recruitment, selection, development, induction, and performance management of all staff.
- Partner with executive-level management on leadership requisitions and assist them in determining and fulfilling their current and future talent needs.
- Provide an efficient and high-touch experience for every applicant from application stage to offer, evaluating skill level, driving the interview process and offer process, including reference checks, salary recommendations and closing of applicants.
- Responsible for overseeing and handling day-to-day processes such as system updates, letter generation, and contract renewals, while also assisting in the management of cyclical events such as compensation adjustments for all our markets.
- Implement strategies to foster a culture of ownership and accountability within the team, including defining roles, setting performance metrics, and implementing improvement initiatives.
- Drive continuous improvement in HR operations by optimizing processes, leveraging automation tools, and conducting regular audits to ensure efficiency and compliance.
- Serve as the primary point of contact for data queries and issues, liaising with internal stakeholders to resolve issues and improve data integrity.
- Manage contracts and documents related to HR operations, including vendor contracts, employee agreements, and compliance documents, ensuring accuracy and completeness.
- Collaborate with HR Centers of Excellence and Business Partners to align operational processes with strategic goals and evolving business needs.
- Oversee payroll operations, including coordinating with internal and external stakeholders to ensure timely and accurate payroll processing.
- Stay abreast of industry best practices and regulatory changes, recommending updates to policies and procedures as needed to support organizational growth and compliance.
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 5 years of experience in HR operations, with a focus on contract and document management.
- Strong leadership and team management skills, with a track-record of driving performance and development.
- Experience with HRIS and payroll systems, with a proficiency in data analysis and reporting.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.
- Knowledge of employment laws and regulations, with a commitment to maintaining compliance and upholding ethical standards.
- Proven ability to thrive in a fast-paced, dynamic environment, with a focus on continuous improvement and innovation.
Method of Application
Use the link(s) below to apply on company website.
