Médecins sans frontières (MSF) or Doctors Without Borders, is an international humanitarian-aid non-governmental organization (NGO) and Nobel Peace Prize laureate, best known for its projects in war-torn regions and developing countries facing endemic diseases.
Read more about this company
- Contents
- Open Jobs
- ERP Integration & QA Technician
- Pool Manager - PMRS and MDS
- Medical Stock Management - Mobile Support Technician
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
- LocationNairobi
- Job FieldICT / Computer 
MAIN RESPONSABILITIES AND TASKS
- Develop in collaboration with suppliers the integrations between ERPs, Power Platform, other OCBA Systems, and external tools, ensuring seamless data flow and functionality.
- Perform hands-on tasks and maintain the integrations.
- Define and execute comprehensive QA process across all developments. Support both manual and automated testing strategies to ensure robust quality control.
- Work closely with implementation partners to design architecture for customizations and integrations that meets project requirements, scalability, and security standards, maintaining best practices in solution design.
- Participate in design, implementation, testing, debugging, performance tuning, documentation, validation, and support.
- Work with information security teams to ensure customizations and integration meet regulatory and organizational standards for data privacy and security.
- Maintain detailed technical documentation for all developments including integrations, workflows, data mappings, and troubleshooting guidelines to support long-term maintenance and knowledge sharing.
- Serving as an effective communicator in problem resolution and management.
- Collaborating with teams to improve automation and the knowledge base for application services.
- Provide ongoing maintenance and support for all developments, including integrations and ERP solutions. Troubleshoot issues, provide root-cause analysis, and optimize performance as needed.
- Actively monitor and engage with other OCs to identify advancements in business applications, technical innovations, and ERP solutions. Leverage these insights to recommend improvements to OCBA’s Business applications.
- Contribute to the sharing of knowledge to the organization in the areas under his/her responsibility.
SELECTION CRITERIA
Education and Experience
- Bachelor’s degree in computer science, Information Technology, or equivalent experience
- Strong knowledge of Infor ERP systems and their modules. Preferably MS DYNAMICS and/or WORKDAY and/or SUCCESS FACTOR and/or SUPPLY CHAIN ERP and/or HR ERP and/or FINANCE ERP)
- Experience in customization and integrations in for large-scale ERP implementation.
- Experience in reviewing of solutions and provide assessments during roll-in of projects into support phase and suggest improvement measures.
- English as working language, French and Spanish desirable.
- Certifications in Microsoft integrations and security are desirable.
Technical skills
- Experience with ERP modules within one or more product lines.
- Strong analytical and problem-solving skills to identify, analyze, and solve complex business application problems in an ERP environment.
- Good understanding of main concepts and trends in ICT / digital technologies, like connectivity and networks, cloud computing, cybersecurity, applications, etc.
- An understanding of the principles and practice of user centered design/product development.
- Experience in deploying and managing test automation tools such as RSAT, Selenium, Leapwork, or similar tools is required.
- Knowledge of low-code programming is desirable.
- Knowledge of database management and scripting in both NoSQL (preferably Dataverse) and SQL is desirable.
- Experience in performing data migrations and integration mappings using SQL Integration Services, Scribe or Web Services, middleware such as WCF or BizTalk Serve
- Job TypeContract , Hybrid
- QualificationBA/BSc/HND
- Experience
- LocationNairobi
- Job FieldProject Management 
The Profile Manager is hierarchically accountable to the Coordinator for Strategic Positions in Pool Management Service and aims at contributing to guaranteeing the presence in the MSF OCBA missions of the necessary professionals based on quality and quantity needs in the short, mid and long term. This will be achieved by managing a pool of professionals matching the Organisation’s requirements.
MAIN RESPONSIBILITIES AND TASKS
Development of his/her Pool based on Operational Needs
- The Profile Manager is the professional in charge of developing a pool of International Mobile Staff (and Locally Hired Staff holding field coordination positions) aligned with the Operations needs in MSF-OCBA.
- Ensure the availability in the Organisation of people having profiles matching operational needs, ready to be deployed in the field, while coordinating with Operation department to know and anticipate needs.
- Design and implement strategies to build the HR capacity needed for short, medium and long term.
- Ensure the quantitative and qualitative follow-up of his/her pool and analyse it accordingly so as to anticipate future recruitment, selection and development needs.
- S/he will be responsible for designing and applying the retention strategies and policies defined in the unit and the HR department and measure the results according to the indicators set.
- Guarantee the follow-up and development of International Mobile Staff (and Locally Hired Staff holding field coordination positions) within the Organisation with future insight in terms of future missions based on Operational needs.
- Identify transversal development needs of the pool based on current gaps of capacities or foreseen future needs in Operations.
- Ensure proper link and synergies with the operations department to ensure the development of specific strategies for FCs induction & development.
HR Development and Career Management
- The Profile Manager is the reference person for the International Mobile Staff (and Locally Hired Staff holding field coordination positions) in terms of Development and Career Management of our HR in MSF-OCBA.
- Follow up together with the REHUCO that International Mobile Staff (and Locally Hired Staff holding field coordination positions) receive the evaluations & upward feedbacks required.
- Identify the development needs of each person of the pool in terms of competencies, languages and technical skills coming from evaluations and regular feedback from cells.
- Support each person of the pool to assimilate the improvement areas detected and define plans together with the people in the pool to improve these areas and also to reinforce their strengths.
- Follow and be in contact with each person of his/her pool and support their professional development, orienting their career path within the Organisation based on the individual interests and the organizational needs.
- Support and revise the trainings offered by the Learning Unit to check if they correspond to the needs of the pool and operations.
- Ensures people in the pool are aware of the individual support offer like mentoring or coaching.
- Invest development efforts based on the commitment to MSF, performance and potential/interest in critical positions of each person of the pool, giving priority in terms of development to people under Long-Term Commitment packages.
- Ensure proper communication with other pool managers to proper follow up people with potential in the career path, both people growing to FC and from FC to HoM.
- Participate in the BFs to ensure the deployment is happening correctly.
- Debrief the pool at the end of assignment, focusing on their future professional motivations and the reinforcement of their development challenges.
- Be the liaison with Behavior and HR conflict management Unit to ensure members of the pool are aware and adhere to OCBA Behavior Frame.
Matching
- The Profile Manager is responsible for searching, identifying and appointing the people to fill field vacancies, seeing in turn to the development of a career path for the International Mobile Staff (and Locally Hired Staff holding field coordination positions) throughout their professional life in the Organisation.
- Based on the Annual Plan drawn up by the HR Management, propose candidate well in advance to the cells with proper presentation of the candidates and the reason behind the proposal.
- Follow up the closed matching with the HR reference officers in the Operational Cells (Rehucos), Staff Health Unit, Travel Unit and Administration so that departure to the mission can be accordingly organised.
- Ensure communication / consulting with other profile managers about common positions in order to appoint the candidates best suiting the job requirements and ensuring a global team view of the balance in projects & coordination teams.
- Guarantee that all the candidates pre-matched have access to the information about the position, project, living and working conditions.
- Interaction with the Recruitment Unit
- The Profile Manager is responsible for setting the priority needs for the Recruitment Unit in terms of recruitment and selection of external coordinators International Staff for his/her pool well in advance so as to ensure enough HR having the qualifications, training and competencies needed to address operational needs. As well as, he/she coordinate with relevant PM and the Recruitment Team in the development of attraction strategies for these profiles to achieve the previously established objectives.
Interaction with other OC’s and Partner Sections
- Jointly with the Head of Unit, define, follow and ensure the achievement of in the HR agreement with Partner Sections.
- Coordinate with the pool managers of the others OC’s , sharing needs, information and resources when needed and possible,
- Coordinate with the Career Managers in the Partner Sections to increase the people from other PS engaged with OCBA operations. Collaborate with CM in the follow up of the development needs and career management of these people.
Other tasks:
- Actively participate in the validation process of people entering the pool.
- Participate in the department and unit planning as well as in defining and/or adjusting the MSF Spain /OCBA HR policy.
- Actively participate in onboarding or induction process if needed.
- Participate as a facilitator in training courses and workshops organized by MSF Spain/OCBA if needed.
- Participate in the implementation of outplacement policies for MSF SPAIN /OCBA International Staff within the MSF Policy framework.
- Keep information about availability and qualification of the candidates up to date on the SAP database.
- Depending on team needs the position can also take care of some small pools.
- Assume the backup of other colleagues during absences (holidays, sick leaves, etc).
SELECTION CRITERIA
- Education and experience
- Field experience with MSF in various projects (any section) in coordination position, such as PMR/deputy MEDCO, MedCo. (Compulsory).
- Background of medical doctor or nurse.
- Provable education and / or experience in HR desirable.
- Expertise in the use of basic HR management tools (job descriptions, evaluation tool, competency model, etc)
- Good command of English and French. Spanish language desirable.
- IT knowledge as a user (Microsoft Office setting).
- Knowledge / experience in ERP/SAP systems will be a plus.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience2 - 3 years
- LocationNairobi
- Job FieldPharmaceutical 
MAIN RESPONSIBILITIES AND TASKS
In collaboration with the Mission Pharmacy Manager or Pharmacy Coordinator and Medical Coordinator and under the supervision of the HQ technical advisor or referent, work with mission staff to promote relevant technical awareness and to improve technical aspects of medical stock management, providing support and advice in accordance with Terms of Reference (ToR) agreed with the mission, normally comprising the following responsibilities:
- Carrying out a functional evaluation of the medical stock set-up assessing the applicable technical systems, structures and HR set-up, the compliance with procedures, policies, and guidelines, within the framework of MSF standards to identify the main areas for improvement.
- Oversee/carry out the implementation of the different tools, systems, polices and/or procedures, in accordance with the specifications set by the hierarchical and functional managers in the ToR for each visit.
- Together with the hierarchical manager (or delegated person in the HQ Department) and the relevant Coordinator(s) in the Mission(s), plan the deployments well in advance and inform the relevant units in HQ/Field to anticipate administrative and medical requirements related to the deployment (e.g. vaccination, visa, flight tickets, etc.).
- Ensure that clear ToR (e.g. objectives, duration of deployment and subsequent paid rest, expected results, functional reporting lines during visit, etc.) are well defined, known and agreed by the relevant stakeholders before deployment.
- Develop and maintain a project plan for implementation (including hands-on, briefings, trainings, workshops, etc.) ensuring stakeholders are informed and involved to deliver the project on time.
- Where relevant, ensure that all technical implementation considerations are known, communicated and met (e.g. guidance documents, data cleaning, test and migration management, etc.).
- Design and deliver training related to own professional/technical area to enable others to use systems, tools, processes, or policy effectively.
- Ensure adequate information flow to the relevant stakeholders regarding progress of the implementation, trainings, etc.
- Support the missions with change management and new work organization to guarantee sustainability of the new way of working.
- Contribute to continuous improvement and learning by capitalizing all deployment related documentation and learning for the project and eventually sharing as part of (de)briefings, workshops, or ad-hoc technical forum.
- In between field visits, provide punctual support related to her/his area of expertise as requested by the Hierarchical Manager and in coordination with the correspondent Functional Manager(s).
SPECIFIC ACTIVITIES, TASKS AND RESPONSIBILITIES
Field support:
- The MST Medical Stock Management will conduct field visits to missions/projects to ensure that the minimum requirements in medical stock management are in place and implement activities to achieve those. If it is not possible to fully achieve them, leave a clear road map (chronogram and list of activities) on how to achieve them. S/he will also conduct trainings on relevant topics to the staff of the mission.
- Support the mission teams (Medical Coordinator, Project Medical Referent, Pharmacy staff) on international order process - inventory, CMM revision (FMC), technical validation, roles & responsibilities.
- Implementation of tools currently being rolled out by Supply Unit: Inventory App (support with implementation) and/but not limited to, new reporting approach (deploying simplified monthly report and support with quarterly report)
- Manage and organize EPREP by mission and support deployment of new EPREP management tool.
- Support missions in stock management system technical issues and system deployment - Isystock (or any other stock management system)
- Support on delivering and following GSDP regulation in all projects as required by guidelines. This includes supporting on development and implementation of CAPA plan, GSDP self-inspection report, setting up and defining all corrective and preventive measures for warehousing.
- Upon request, participate in operations (including but not limited to emergencies)
Specific support on the country projects:
- The MST Medical Stock Management will be giving some specific technical support to the field projects, ensuring technical alignment, proper project planning and monitoring steps and safeguarding the engagement of different stakeholders from the medical department.
- The portfolio of missions to support will include African projects among others.
SELECTION CRITERIA
- Degree as Pharmacist
- Minimum 2-3 years’ experience in pharmacy management
- Experience with stock management, supply chain, GDP/GSP, people management & coaching
- Asset: experience in humanitarian sector/MSF
- Fluent written and spoken English and French. Additionally, Spanish and/or Arab would be an asset.
Method of Application
Use the link(s) below to apply on company website.
