Tanzania Empowerment Forum Limited (TEF Consult) is a management consulting firm that specializes in organizational change, talent search, acquisition, and executive selection. We are recruiting on behalf of our client, Vodacom Tanzania, a leading telecommunications provider, for a qualified and professional Receptionist Executive to join their headquarters team in Dar es Salaam.
Key ResponsibilitiesGreet and assist visitors warmly in person or over the phone.
Direct guests by maintaining an accurate employee/department directory.
Notify appropriate personnel of visitor arrival.
Maintain the visitor logbook via SRM system and issue visitor badges.
Ensure security procedures are followed at the front desk.
Kept the reception area tidy, safe, and presentable.
Answer and forward calls using the office phone system.
Provide clear and accurate company information to visitors and callers.
Offer first-level customer support for visitors with service inquiries.
Prompt and professional guest handling
Well-organized and clean reception area
Accurate visitor tracking and badge issuance
Efficient call handling and routing
Excellent customer support and feedback
Excellent communication and interpersonal skills
Strong customer service orientation
Organized and detail-oriented
Team player with a proactive mindset
Professional appearance and behavior
Ability to work under pressure with a smile
Bachelor’s Degree in any relevant field (e.g., Business Administration, Public Relations, Communication)
Qualified candidates should submit their applications by 21st April 2025 to:
Human Resource Manager
Tanzania Empowerment Forum Limited
P.O. Box 33542, Dar es Salaam
Email:
[email protected]
