As a Restaurant Supervisor, you will play a crucial role in ensuring the smooth operation of our restaurant. Your primary responsibilities will include overseeing day-to-day operations, maintaining high customer service standards, managing team scheduling, inventory, and ensuring quality control.
- Minimum Qualification :Bachelors
- Experience Level :Mid level
- Experience Length :2 years
- Oversee Daily Operations: Manage daily operations, including opening and closing procedures, staff scheduling, and cash handling.
- Maintain High Customer Service Standards: Implement and maintain exceptional customer service standards, ensuring guest satisfaction and resolving customer complaints promptly.
- Manage Team: Recruit, hire, train, and develop a high-performing team of staff members. Provide ongoing feedback and coaching to improve performance.
- Inventory Control: Manage inventory levels, place orders, and control costs to optimize profitability.
- Quality Assurance: Ensure that all food and beverage items are prepared and presented to the highest standards of quality and consistency.
- Health and Safety Compliance: Adhere to all health and safety regulations, maintaining a clean and safe working environment.
- Financial Management: Assist with financial tasks, such as budgeting, cost control, and revenue analysis.
Requirements:
- Bachelor's degree in Hospitality Management or equivalent
- Proven experience managing and supervising teams in a restaurant or hospitality environment
- Strong leadership and problem-solving skills
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Ability to work flexible hours, including weekends and holidays
