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Sales Administrator
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma
- Experience4 years
- LocationKitengela
- Job FieldAdministration / Secretarial  , Sales / Marketing / Retail / Business Development 
Our client is a well-established dealer of wood and wood products. They are looking to hire an experienced, self driven and well-organized candidate to give administrative support to their sales function and ensure smooth operation of sales activities.
Key Responsibilities:
- Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Co-ordinate with production and logistics departments to ensure timely order fulfillment.
- Maintain Sales Database: Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.
- Assist in Sales Reporting: Prepare and generate sales reports, including sales performance, inventory levels, and customer analytics. Provide regular updates on sales performance to management.
- Handle Inquiries and Correspondence: Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide information about products, pricing, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating and liaising with relevant departments
- Sales Support: Provide administrative support to the team, including preparing sales demonstrations and proposals, maintaining sales material and assist with sales forecasting and budgeting.
- Order and Inventory Management: Monitor inventory levels, coordinate with suppliers for timely replenishment. Ensure accurate stock levels and assist in resolving any discrepancies.
- Maintain Customer Relations: Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.
Desired Qualifications, Skills & Abilities
- Degree/ Diploma in Business Administration or a related field of study
- Atleast 4 years’ experience in a sales support or administrative role.
- Familiarity with sales processes and procedures.
- Excellent written and verbal communication skills.
- Effective interpersonal skills
- Strong numerical and analytical skills.
- Ability to adapt to changing priorities and work in a fast-paced environment.
- Professional and friendly demeanor.
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Ability to work independently and collaboratively in a team.
- Strong problem-solving and decision-making abilities.
Method of Application Interested and qualified? Go to Talent Nexus on www.talentnexus.co.ke to apply
