Wasoko is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services that were previously unavailable. Wasoko aims to provide everything a retailer needs, no wholesalers or banks necessary. Thousands of retailers a...
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Telesales Agent
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
- LocationNairobi
- Job FieldSales / Marketing / Retail / Business Development 
Purpose of the Position:
- You will be responsible for generating company revenue by closing sales deals over the phone and maintaining good customer relationships.
- Providing exceptional customer lifecycle management with revenue growth that ensures profitability.
Key Performance Objectives
Tasks
- Reach out to customer leads through cold calling to ensure weekly customer reordering
- Upsell customer orders using a list of curated focus products
- Push a product mix to customers to ensure wider basket coverage
- Activation of newly onboarded/launched products and services
- Establish, develop, and maintain positive business and customer relationships
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed-upon sales targets and outcomes within the schedule
- Coordinate sales efforts with team members and other departments
- Analyze the territory/market’s potential, track sales and status reports
- Supply management with reports on customer needs, problems, and interests.
- Any other lawful duties assigned.
Method of Application Interested and qualified? Go to Wasoko on wasoko.breezy.hr to apply
