Vacancies at Cellulant Corporation

Cellulant is a digital payments business. We run an ecosystem of consumers, merchants and banks in which we facilitate payments and build value through the value-added services we layer on top. In building this ecosystem we serve different types of customers with different products, in a range that includes mobile banking products, mobile credit products, US...

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• Contents
• Open Jobs
  1. Analyst: Fraud Risk
  2. Sales Director: Banking
  3. Senior Manager: Legal
  4. Senior Principal Consultant: Financial Planning and Analysis
  5. Senior Principal Product Owner: Collections
  6. Senior Principal Product Owner: Core
  7. Senior Sales Director: Payouts
  8. Senior Software Engineer In Test: QA Engineer
  9. Senior Specialist: Corporate Communication
• Method of Application

• Job TypeFull Time
• QualificationBA/BSc/HND
• Experience2 years
• LocationNairobi
• Job FieldFinance / Accounting / Audit&nbsp

JOB DESCRIPTION:

You will be responsible for fraud risk monitoring of all Cellulant’s payment portfolio across card, mobile and bank payment methods. The fraud analysts will need to have knowledge of fraud monitoring systems, resolving flagged transactions, demonstrated hands-on experience handling suspected or confirmed fraud incidents

You will also be responsible for the investigation of internal fraud events and provide leadership with comprehensive investigation reports

CORE RESPONSIBILITIES:

• Daily monitoring of flagged transactions in the fraud risk monitoring system
• Daily monitoring of the fraud risk system to ensure it is working correctly
• Interfacing with internal technical teams and external vendors to resolve issues related to the working of the fraud risk system
• Resolving flagged transactions
• Daily preparation of merchant and clients volume volatility
• Responding to queries from other functions touching on fraud risk
• Attending to tickets on flagged transactions, suspected transactions, confirmed fraud incidents
• Escalating confirmed fraud cases in accordance to set processes and procedures
• Working with cross functional teams to resolve suspected or confirmed fraud incidences
• Setting and tweaking rules for transactions fraud risk monitoring
• Contributing knowledge to internal and external stakeholders on fraud risk management in the payments industry

QUALIFICATIONS & EXPERIENCE:

Must Have Experience:

• At least 2 years experience in Transaction Fraud Monitoring preferably in payment services
• Merchant monitoring for anomaly detection
• Handling fraud monitoring across card, mobile and bank payment methods

Experience that will count in your favor:

• Managing Rule based or Machine Learning Based Fraud Monitoring System
• Knowledge of CyberSource and MPGS payment gateways
• Certified Fraud Examiner credentials

Nice To Have Experience:

• Technical experience working on API interface systems in payments industry

Qualifications:

• Bachelor's Degree in Accounting or Technical Field

Skills:

• Managing external vendors
• Interpersonal skills
• People skills for managing cross-functional projects
• Knowledge of card, bank and mobile payments end-to-end
• Knowledge of fraud risk management systems.

Personal attributes:

• Ability to take initiative and execute on tasks without needing explicit directions and with little to no supervision
• Can-do attitude

• Job TypeFull Time
• QualificationBA/BSc/HND
• Experience5 - 8 years
• LocationNairobi
• Job FieldBanking&nbsp , Sales / Marketing / Retail / Business Development&nbsp

JOB DESCRIPTION:

As a Sales Director: Banking at Cellulant, you will occupy a role akin to a preliminary stage to our senior sales roles, with a primary emphasis on sales and account management activities rather than extensive strategic leadership. Your core responsibility involves fully owning specific client accounts within your assigned sector. You will be tasked with implementing the strategic sales plan, developed in collaboration with your supervisory leader, to expand Cellulant's market presence and boost revenue growth.

In this role, you will manage significant client accounts, playing a key part in the execution of sales strategies and the maintenance of the client relationship on an ongoing basis. You need to possess a comprehensive understanding of your sector, coupled with strong commercial skills. These abilities are crucial for successfully navigating the intricate landscape of technology sales within the African market. Your role, therefore, serves as a vital link between hands-on sales initiatives and the broader strategic objectives of the sales department, setting the stage for advancement to higher-level sales and strategic positions.

Sector Specialisations:

• Business to Business (B2B)
• Telecommunications (Telcos)
• Financial Services
• Aggregators & Payment Service Providers (PSPs)

CORE RESPONSIBILITIES:

• Sales Strategy: Develop and execute sales strategies to meet and exceed revenue targets and Gross Margin targets
• New Opportunities: Identify and pursue new business opportunities in the payments industry within the Banking Sector
• Relationship Building: Build and maintain strong relationships with key clients and partners.
• Market Insight: Provide insights into market trends and customer needs to inform sales approaches.
• Team Collaboration: Collaborate with other departments, such as marketing and product development, to ensure alignment with business goals.
• Reporting: Track and report on sales performance metrics, contributing to strategic planning.
• Forecasting: Use current metrics, industry insights and pipeline to create strong forecasts for the senior management.

QUALIFICATIONS & EXPERIENCE:

• Advanced (5-8 years of experience)
• Deep knowledge of the assigned sector, with a strong commercial orientation.
• Ability to influence senior-level decision-makers and economic buyers in global companies.
• A history of effective large account management and existing relationships in the sector are advantageous.
• A solid understanding of key business metrics, including revenue, Gross Profit, ROI, and Customer Acquisition Cost (CAC).

• Significant experience in sales, with a strong focus on account management.
• You have demonstrated the ability to manage significant client accounts and maintain high levels of customer satisfaction.
• Experience in implementing sales strategies and contributing to the sales planning process.
• Insight into market trends, customer needs, and the ability to translate these into effective sales tactics.
• Experience in collaborating with senior sales leadership to align individual sales efforts with broader organizational goals.
• Proven track record in achieving sales targets and effectively managing larger accounts.
• Strong commercial acumen, particularly in understanding the dynamics of the African market

• Job TypeRemote
• QualificationBA/BSc/HND
• Experience10 years
• LocationNairobi
• Job FieldLaw / Legal&nbsp

Reports to:

Group Chief Risk & Compliance Officer.

Key Relationships and Stakeholders:

Business, Product, Technology, Regulators, External Legal Counsel, Company Secretaries, and other counterparties.

JOB DESCRIPTION:

As the Senior Manager: Legal at Cellulant, you will play a pivotal role in our management team. This position is instrumental in bolstering a culture of strict compliance, by continuously updating our Risk Compliance Officer (GCRCO), executive board, and other management tiers on all relevant existing and emerging legislation and regulations, ensuring their relevance and applicability to Cellulant.

A significant facet of this role encompasses supervising legal operations within Cellulant. This will involve delegating duties to a proficient team of legal experts and other personnel to assure adherence to laws and regulations in daily operations.

As the Senior Manager: Legal, you will serve as the key advisor to our board of directors, CEO, and Cellulant's executive team on all legal concerns. Your expert advice will shape a comprehensive and efficient legal framework, thereby enabling Cellulant to conduct business seamlessly and lawfully in all markets in which we operate.

CORE RESPONSIBILITIES:

• Provide expert advice on various laws, regulations, and standards applicable in different jurisdictions, including international directives impacting the business.
• Assist in interpreting laws and regulations to facilitate the design of compliant business strategies.
• Implement crucial legal and compliance processes, including the drafting, negotiation, and review of commercial and other agreements.
• Prepare and safeguard the business interests in commercial contracts, courts of law, and other dispute resolution platforms when necessary.
• Educate Cellulant's staff and leadership on legal implications, regulatory requirements, and the potential risks of non-compliance.
• Help the business comprehend risks and opportunities presented by new and forthcoming laws and regulations.
• Supervise the delivery of legal services and resources to achieve corporate objectives, strategies, and priorities.
• Maintain effective corporate relations with relevant local, state, federal, regional, and international bodies, ensuring Cellulant remains current with the ever-changing regulatory landscape.
• Oversee Group Board Governance operations, including board meetings and Annual General Meetings (AGMs).
• Provide secretarial services for Executive Committee meetings as scheduled.
• Provide ad-hoc legal advice to the business on diverse matters, such as employment issues.
• Supervise the management of relations with external legal counsel and monitor all ongoing cases and disputes before courts and tribunals.
• Manage budgetary considerations for the Legal team.
• Oversee the Legal function ensuring a smooth operation.

QUALIFICATIONS & EXPERIENCE:

• A substantial amount of legal and leadership experience with a minimum of 10 years of experience practising law with 5 of those years spent in a management or leadership role.
• Possess a bachelor’s degree.
• MUST be a practising lawyer.
• Experience working in a FinTech, insurance or financial institution.
• Cross border Africa experience and having worked in both the Francophile and Anglophile cultures and markets will be a bonus.
• Administration of the corporate secretariat.
• Corporate governance, risk and control.
• Managing stakeholder relations.

SKILLS:

• Broad legal knowledge and expertise.
• Leadership and management skills.
• Good interpersonal relations and communication skills.
• Ability to identify and analyse complex issues/problems in management areas, recommend and implement solutions
• Strong Business/Commercial acumen.
• Ability to manage office functions economically and efficiently.
• Can evaluate and weigh all legal aspects and/or situations, and provide sound solutions to protect the business's legal rights.
• The ability to evaluate options and provide sound practical solutions.
• Displays excellent supervisory and leadership skills.
• Awareness of market forces, politics and economics and their relation to changing laws and regulations.
• The ability to provide practical commercial legal advice to stakeholders and non-legal personnel.
• Strong communication skills with the ability to liaise with those at all levels.
• Ability to delegate legal tasks to team members and the confidence to provide senior management with legal recommendations.
• Public speaking skills and the ability to present and defend legal argument.
• The ability to manage risk effectively.
• Negotiation skills.
• An integral and discretionary approach.

PERSONAL ATTRIBUTES:

• Integrity.
• Crisis management.
• Ethics and compliance.
• Good Judgement.
• Fluency in English (written and spoken) and French at business level, will be an added advantage.
• The ability to listen, learn and be open-minded.
• Passionate about well-done teamwork.
• Able to influence.
• Honest and responsible.
• Advanced sense of leadership and team spirit.
• Positive interpersonal relationships.

• Job TypeFull Time
• QualificationBA/BSc/HND , MBA/MSc/MA
• Experience8 years
• LocationNairobi
• Job FieldConsultancy&nbsp , Finance / Accounting / Audit&nbsp

JOB DESCRIPTION:

The Senior Principal Consultant of FP&A will play a critical role in shaping our financial outlook, reporting, and business decision-making processes. They will be responsible for providing pivotal decision support and overseeing group financial reporting. This role requires leading a geographically dispersed team and understanding diverse cultural and country dynamics, both from a people management as well as an accounting and reporting perspective.

LOCATION:

We are accepting applications from candidates based in Africa or within the GMT time zone, with a maximum deviation of two hours behind or ahead, to ensure alignment with Cellulant's operational framework and team collaboration needs.

CORE RESPONSIBILITIES:

Financial Planning and Analysis (FP&A):

• Lead the FP&A team to drive budgeting, forecasting, and variance analysis processes.
• Collaborate with senior management to understand and manage key business drivers and influence strategic planning.
• Provide actionable insights and recommendations to optimize costs, enhance revenues, and drive profitability.

Decision Support:

• Act as the primary financial contact for department heads and senior management, offering insights and data-driven business decisions.
• Analyze market trends to identify business opportunities and risks.
• Lead ad-hoc financial analyses and new business development evaluations.

Group Financial Reporting:

• Oversee the consolidation of monthly financial reporting for all business entities.
• Ensure timely, accurate, and compliant consolidated audit and group balance sheet reviews.
• Drive standardization and improvement of financial reporting processes and systems across all regions.

Leadership and Team Management:

• Lead, mentor, and develop a diverse and geographically dispersed finance team.
• Foster a culture of continuous learning, accountability, and excellence.
• Champion best practices in financial management, ensuring compliance with all statutory regulations and adherence to company policies.

Stakeholder Management:

• Develop strong relationships with internal teams, external partners, and stakeholders.
• Communicate financial insights and updates to the board and senior management regularly.

QUALIFICATION AND EXPERIENCE:

Must have experience:

• Proficiency in financial modelling and forecasting.
• Expertise in consolidating financial statements from multiple entities.
• A minimum of 8 years of experience in finance roles, with at least 4 years in a leadership position.
• Advanced knowledge of financial software

Qualification:

• Bachelor's degree in Finance, Accounting, or a related field; a Master's degree or MBA is preferred.
• Professional accounting qualification (e.g., CPA, ACCA, CIMA) is desirable.

Skills:

• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Strong interpersonal and communication skills, with the ability to convey complex financial data in a clear and concise manner.
• Cultural sensitivity and adaptability, with the capacity to engage effectively with a diverse team.

Personal attributes:

• Demonstrated leadership and vision in managing teams and major projects.
• Ethical behaviour and integrity.
• Ability to think strategically and execute methodically.
• Strong inclination towards innovation and continuous improvement.

• Job TypeFull Time
• QualificationBA/BSc/HND , MBA/MSc/MA
• Experience8 years
• LocationNairobi
• Job FieldFinance / Accounting / Audit&nbsp

JOB DESCRIPTION:

As the Senior Principal Product Owner, you will spearhead the Collections and Checkout Product team. Your responsibilities include crafting a clear product vision, conducting market analysis to capture customer needs and trends, and defining the product roadmap.

You will work closely with cross-functional teams to ensure seamless development and launch of innovative Collections and Checkout solutions that enhance customer satisfaction and business growth.

CORE RESPONSIBILITIES

• Strategic Product Vision and Leadership:
  • Develop a comprehensive product vision and strategy that aligns with both Cellulant's overarching business goals and the evolving needs of the payments industry.
  • Lead the product team in envisioning future innovations, drawing inspiration from market leaders who continuously evolve their product offerings to stay ahead in the global payments landscape​.
• In-depth Market and Competitive Analysis:
  • Conduct detailed market research to identify and understand emerging trends, customer expectations, and potential technological advancements that could impact the payments sector.
  • Analyse competitive landscapes to benchmark against industry leaders and identify areas for differentiation and improvement. This includes understanding the strategies employed by major players like Visa and Mastercard in fostering innovation and reducing card transaction frictions​​.
• Roadmap Development and Prioritization:
  • Define the product roadmap with clear, actionable items that prioritize features based on their potential impact on customer satisfaction and business objectives.
  • Use data-driven insights to adjust priorities as market conditions evolve, ensuring that the product development aligns with user needs and company goals..
• Cross-functional Team Leadership and Collaboration:
  • Foster a collaborative environment across various departments (Engineering, UX/UI Design, Marketing, Sales, and Customer Support) to ensure that all aspects of product development are aligned and that deliverables meet the highest standards.
  • Organise and lead regular cross-departmental meetings to discuss progress, tackle roadblocks, and adjust strategies as necessary, ensuring all stakeholders are informed and engaged in the product's success.
• Lifecycle Management from Concept to Launch:
  • Manage all phases of the product life cycle, from initial concept, through development, to launch and post-launch analysis.
  • Implement agile methodologies to enhance product development processes, ensuring flexibility and rapid adaptation to new information or market changes, reflecting the dynamic approaches seen in Mastercard’s product innovation cycles​.
• Compliance and Regulatory Adherence:
  • Ensure all product developments comply with relevant local and international regulatory standards, including data protection laws, payment industry standards (e.g., PCI DSS), and anti-money laundering (AML) regulations.
  • Regularly update the product team and stakeholders on regulatory changes and adjust the product roadmap to accommodate these changes, ensuring compliance at all stages of the product life cycle.
• Performance Monitoring and Optimization:
  • Establish and monitor key performance indicators (KPIs) to assess the product's market performance and operational efficiency.
  • Analyze product usage and customer feedback to continuously refine and improve the product offerings. Utilize A/B testing, user satisfaction surveys, and usage data to make informed decisions about product adjustments and enhancements.
• Stakeholder Communication and Reporting:
  • Communicate effectively with all stakeholders, including senior management, team members, and external partners, about the product's progress, challenges, and strategic direction.
  • Prepare detailed reports and presentations that summarize product performance, market insights, and strategic recommendations, ensuring transparency and informed decision-making at the executive level.

QUALIFICATIONS & EXPERIENCE:

• Experience: Minimum of 8 years in product management, with at least 4 years in a payments-focused role.
• Experience with financial technologies and payment systems is crucial.
• Strong knowledge of card payments and acquiring systems.
• Education: A base degree in a relevant field plus at least one additional qualification (e.g., MBA or a specialised Master's in finance or technology).
• Certifications: Relevant certifications might include Certified Scrum Product Owner (CSPO), Pragmatic Certified Product Manager, or similar credentials that emphasise expertise in product development and agile methodologies.

SKILLS AND ATTRIBUTES PREFERRED:

• Technical Proficiency: Deep understanding of the payments ecosystem, including trends in digital payments, cross-border transactions, and regulatory challenges.
• Strategic Thinking: Ability to craft long-term strategies that align with both customer needs and business goals.
• Leadership and Communication: Strong leadership skills to manage and inspire a team of product managers, and excellent communication abilities to liaise with stakeholders and executive leadership.
• Excellent communication and stakeholder management skills, essential for coordinating with multiple teams and reporting to executive leadership.
• Strong number crunching capabilities with the ability to navigate and use data analysis tools to drive a data driven approach to insights and recommendations
• A strategic mindset capable of balancing various perspectives and making informed decisions that align with business goals.

• Job TypeFull Time
• QualificationBA/BSc/HND
• Experience8 years
• LocationNairobi
• Job FieldProduct Management&nbsp

JOB DESCRIPTION:

The Senior Product Owner at Cellulant will play a pivotal role in driving the strategy and execution of our financial transaction products. This role combines the strategic, market-focused responsibilities of a Product Manager with the solution-oriented, engineering-focused duties of a Product Owner. The successful candidate will bridge the gap between external market demands and internal technical execution to deliver exceptional payment solutions across multiple African markets.

This role is crucial for enabling seamless payment collections, payouts, and remittance services, ensuring regulatory compliance, and optimizing revenue through transaction fees and foreign currency spreads. The candidate must have extensive demonstrable experience in the African market, the design and workings of Mobile Money, payment methods (including the 4-party model in card payments), reconciliation and settlement, core banking platforms and integration, treasury management, AML & Fraud, and security considerations.

CORE RESPONSIBILITIES

• Develop and execute the product strategy, aligning with Cellulant's business goals and market opportunities.
• Conduct market research to identify trends and opportunities in the African financial services landscape, specifically related to payment collections, payouts, mobile money, and international remittances.
• Analyse customer needs and pain points through user research and feedback loops.
• Translate market insights into a clear product vision and roadmap that aligns with Cellulant's overall business objectives
• Define product vision and roadmap, prioritising features and enhancements based on market demand and business value.
• Engage with key stakeholders, including merchants, financial institutions, and regulatory bodies, to gather feedback and ensure product alignment with market requirements.
• Collaborate with sales, marketing, and business development teams to ensure product-market fit and drive customer acquisition.
• Work closely with the software engineering team to translate product vision into detailed user stories, requirements, and acceptance criteria.
• Prioritize features and user stories for development sprints, ensuring alignment with the product roadmap and business goals.
• Conduct user acceptance testing (UAT) to validate that delivered features meet the specified requirements and user expectations.
• Collaborate with cross-functional teams, including QA, UX/UI, and customer support, to ensure a seamless end-to-end product delivery.
• Monitor and analyse product performance, using data-driven insights to make informed decisions and drive continuous improvement.

QUALIFICATIONS & EXPERIENCE:

• 8+ years of experience in product management, with at least 5 years in fintech or payments within African markets. Demonstrable experience working within the African market, understanding its unique dynamics, regulatory frameworks, and cultural nuances
• Proven track record of successfully launching and scaling products in multiple African countries
• Deep understanding of Mobile Money ecosystems and operations in Africa, In-depth knowledge of mobile money platforms, including their design, functionality, and adoption patterns.
• Extensive knowledge of various payment methods, including the 4-party model in card payments
• Strong experience with reconciliation and settlement processes in financial transactions. Ability to address discrepancies and manage financial flows efficiently.
• Familiarity with core banking platforms and integration methodologies.
• Understanding of treasury management principles and practices; treasury operations, liquidity management, and risk mitigation strategies.
• Experience implementing AML and fraud prevention measures in financial products. Implementation of robust security protocols to safeguard transactions.
• Strong background in security considerations for financial transactions
• Proven track record of successfully launching and scaling products in African markets
• Strong understanding of payment systems, mobile money, and cross-border transactions
• Experience with Agile methodologies and product ownership
• Strong communication and leadership abilities
• Fluency in English; knowledge of other African languages is a plus
• Experience with multi-channel payment methods, including card acceptance, mobile money, API integration, USSD, and web portals.
• Excellent communication and leadership skills, with the ability to influence and collaborate with cross-functional teams.
• Data-driven mindset with strong analytical and problem-solving skills.

SKILLS AND ATTRIBUTES PREFERRED:

• Expertise in financial technologies and payment systems, with a strong understanding of digital payment gateways and security protocols.
• Strong leadership skills, with the ability to manage and inspire a team of product managers.
• Excellent communication and stakeholder management skills, essential for coordinating with multiple teams and reporting to executive leadership.
• Strong number crunching capabilities with the ability to navigate and use data analysis tools to drive a data driven approach to insights and recommendations
• A strategic mindset capable of balancing various perspectives and making informed decisions that align with business goals.

• Job TypeFull Time
• QualificationBA/BSc/HND
• Experience7 - 9 years
• LocationNairobi
• Job FieldSales / Marketing / Retail / Business Development&nbsp

JOB DESCRIPTION:

As the Senior Director of Sales, you will be pivotal in driving sales across Africa for your assigned sector. Your primary responsibility is to fully own the sector, crafting and executing a strategic sales plan in collaboration with the relevant SVP/BU Head to expand our market presence and drive revenue growth. This role requires a deep understanding of the sector, along with strong commercial acumen to navigate the complexities of technology sales in the African market.

CORE RESPONSIBILITIES:

Sector Ownership:

• Assume complete responsibility for one of the specified sectors, overseeing and driving sales and commercial growth across the African continent.

Strategic Sales Growth:

• Develop and execute effective sales strategies tailored to the specific sector, ensuring alignment with the company's overall objectives.

Gross Profit Management:

• Own the Gross Profit metrics for the sector, including revenue, costs, collections, and general financial oversight.

Pricing Strategy Expertise:

• Have a robust grasp of pricing mechanics and strategies and guide and advise the pricing strategy for maximum value for the respective sector.

Market trends:

• Analyze market, competitor landscape & customer trends, understand where the specific sector is headed, understand key customer focus areas and plan the sales strategy and sales execution for the sector.

Regulatory Expertise:

• Demonstrate an in-depth understanding of regulatory environments in various African markets, ensuring compliance and effective risk management.

Collaboration with Product and Tech Teams:

• Work closely with product and technology teams to address and adapt to customer needs and technology landscapes specific to the sector.

Team Management:

• Lead and support a team of sales professionals and customer success specialists to achieve sector-specific goals.

 Customer Success Advocacy:

• Ensure successful implementation of solutions and provide ongoing support to maintain high levels of customer satisfaction.

RFP Participation and Proficiency:

• Expertise in handling the Request for Proposal (RFP) process, demonstrating the ability to manage and execute complex technology sales.

Large Account Management:

• Proven track record in managing large accounts, with a focus on building and maintaining strong client relationships.

Reporting:

• Co-create in collaboration with the BU Head and own KPIs and dashboards to track daily, weekly and monthly progress for each of the existing accounts as well as accounts in the pipeline.

QUALIFICATIONS & EXPERIENCE:

Experience and Personal Attributes:

• At least 7-9+ years of relevant experience, including experience in managing direct reports and a proven track record in large account management.
• Sector Understanding: Deep knowledge of the assigned sector, with a strong commercial orientation.
• Influencing Skills: Ability to influence senior-level decision-makers and economic buyers in global companies.
• Track Record: A history of effective large account management and existing relationships in the sector are advantageous.
• Business Acumen: A solid understanding of key business metrics, including revenue, Gross Profit, ROI, and Customer Acquisition Cost (CAC).

Desirable Traits:

• Fiercely commercial and results-driven.
• Strong leadership and team management skills.
• Excellent problem-solving skills and adaptability.
• Excellent communication and negotiation skills.
• Strong strategic planning and organizational skills.
• Pre-existing relationships in the sector are highly advantageous.
• Adaptability to rapidly changing environments and challenges.

• Job TypeFull Time
• QualificationBA/BSc/HND
• Experience5 years
• LocationNairobi
• Job FieldICT / Computer&nbsp

JOB DESCRIPTION:

As a Software Quality Test Engineer, you will utilize your experience and technical expertise to make your mark in our software development’s life cycle. Relish the chance to create an impact in this key role where you will liaise with talented engineers and business experts. Your understanding of end to end testing life cycle will see you liaise seamlessly with a broad cross-section of colleagues, product owners and stakeholders, and contribute to process implementation improvements for advice delivery.

KEY RELATIONSHIPS:

• Software Engineers.DevOps, and
• Product Managers within existing product teams to deliver high quality software releases.

CORE RESPONSIBILITIES:

• Expanding our existing test automation framework and test coverage.
• Developing new tests and tools for our core products, backend APIs and services and CI/CD pipelines
• Collaborating with a product and development teams to understand how new features should be tested and to contribute to automated tests for these new features.
• Collaborate with other QA Engineers to perform quality planning and improve test coverage.
• Participate in test pipeline on-call rotation to ensure timely triage, addressing, and communication of pipeline failures.
• Contribute to improving test stability in both production and non-production environments.
• Contribute to the development of new test framework tooling and provide feedback on proposed approaches. Enhance deploy processes, deployment scripts, and build pipelines in collaboration with other Software Engineers in Test.
• Expand knowledge of provisioning and setup tools such as Omnibus, the Orchestrator, Terraform, Ansible, Kubernetes, Helm Charts, GCP, or AWS for effective test environment management.
• Take ownership of tasks within assigned OKRs. Regularly manage project schedules, ensuring alignment with team and department goals. Exercise judgment and independently identify next steps.
• Clearly document processes and knowledge in collaboration with team members to facilitate knowledge sharing and ensure information accessibility.
• Collaborating with engineers to define and implement mechanisms to inject testing earlier into the software development process.
• Identifying, sharing, and nurturing the adoption of best practices in code health, testing, testability, and maintainability in collaboration with the wider Quality Engineering department. You should champion clean code and the concept of the test pyramid.
• Analyzing complex software systems and collaborating with others to improve the overall design, testability, and quality.
• Striving for the fastest feedback possible. Test parallelization should be a top priority. You see distributed systems as a core challenge of good test automation infrastructure.
• Configuring automated tests to execute reliably and efficiently in CI/CD environments.
• Tracking and communicating test results in a timely, effective, and automated manner.

QUALIFICATIONS & EXPERIENCE:

• Having obtained a Degree in a relevant Computer Science.
• Qualified to ISEB/ISTQB Foundation Level or better.
• You’ve got a working knowledge of Docker.
• You’re interested in growing your knowledge and skills in Test Environment Provisioning and Configuring using technologies like Terraform, Ansible, Kubernetes, GCP, or AWS.h
• Knowledge Continuous Integration systems (e.g., Jenkins, Travis, GitLab), Programming languages and tools: Python, Selenium, Java, XML, SQL, JavaScript and REST API testing tools such as Postman, SOAP UI, JMeter.

EXPERIENCE:

• At least 5 years automated testing Experience.
• Solid background in test automation, including experience with test automation frameworks, tools, and scripting languages (e.g., Selenium, Appium, JUnit, TestNG, Python, etc.).
• Hands-on experience in testing backend APIs and services. This includes knowledge of API testing tools (e.g., Postman, REST Assured) and proficiency in designing and executing tests for API endpoints, data validation, error handling, and performance.
• Experience with CI/CD pipelines and DevOps practices is crucial AND be adept at integrating automated tests into the CI/CD process, configuring test environments, and ensuring reliable and efficient test execution within these environments.
• Be able to understand new feature requirements, contribute to test planning, and effectively communicate test results and progress to stakeholders.
• Have a strong understanding of test design principles, including designing tests for complex software systems.
• Be capable of analyzing system architecture and collaborating with others to improve testability, design efficient test cases, and identify areas for test automation.
• Be well-versed in quality assurance best practices and be able to champion clean code, the test pyramid concept, and other relevant methodologies.
• Actively promote code health, testing, testability, and maintainability within the wider Quality Engineering department.
• Experience in tracking and communicating test results effectively and in an automated manner is important. The candidate should be capable of providing timely and accurate test reports, including metrics related to test coverage, test efficiency, defect tracking, and schedule variance.

SKILLS:

• Test Framework Development.
• Performance and Load Testing
• Security Testing working with tools like OWASP ZAP or Burp Suite.
• Test-Driven Development (TDD)
• Cloud and Distributed Systems Testing
• Mobile Testing- (iOS, Android) and devices with mobile testing frameworks (e.g., Appium, XCTest, Espresso) and testing mobile-specific functionalities (e.g., push notifications, geolocation) would be valuable.
• Agile/Scrum Methodologies- particularly Scrum, would be beneficial to have experience with Agile-specific testing practices (e.g., sprint planning, user story refinement, retrospectives)

DESIREBALE TRAITS:

• A keen eye for detail is essential in identifying potential issues, analyzing test results, and ensuring the accuracy and completeness of test coverage.
• Strong problem-solving and critical thinking abilities are important for effectively analyzing complex systems, identifying root causes of issues, and proposing innovative solutions. .
• Candidates should be self-driven, motivated, and able to work independently. They should take initiative in identifying areas for improvement, exploring new technologies or techniques, and continuously enhancing their own skills and knowledge.
• The ability to adapt to changing priorities, requirements, and technologies is crucial in the fast-paced and evolving field of software engineering.
• Strong collaboration and teamwork skills are essential for working effectively with cross-functional teams. Candidates should be able to communicate and collaborate seamlessly with developers, product managers, and other stakeholders to understand requirements, address issues, and contribute to a cohesive and efficient testing process.
• Effective time management and organizational skills are important for meeting deadlines, prioritizing tasks, and managing multiple responsibilities.
• Excellent verbal and written communication skills are essential for clearly conveying test results, progress, and challenges to both technical and non-technical stakeholders.
• Demonstrate leadership qualities, such as taking ownership of tasks, guiding and mentoring junior team members, and acting as a subject matter expert, would bring additional value to the role.
• A commitment to delivering high-quality software and ensuring thorough testing is crucial.
• The field of software testing is constantly evolving, and candidates should have a curiosity and eagerness to learn. Being open to new ideas, embracing new technologies, and staying updated with industry trends can contribute to personal and professional growth.

• Job TypeFull Time
• QualificationBA/BSc/HND
• Experience5 - 7 years
• LocationNairobi
• Job FieldMedia / Advertising / Branding&nbsp

JOB DESCRIPTION:

We seek an energetic, vibrant, and creative Communication Specialist who excels at storytelling. You will be pivotal in managing internal communications, supporting media relations, and developing marketing collateral.

You have a knack for connecting with people, whether in-person or remotely and collaborate well across departments delivering clear, engaging, and consistent messaging that enhances our external visibility, communicates our product value, strengthens our employer brand & fosters employee engagement.

You will help manage key communication channels like our intranet, coordinate media activities, and support the creation of marketing materials. Additionally, you are an efficient organiser and project manage communication initiatives to ensure their timely delivery.

LOCATION:

We welcome applications from candidates based anywhere in Africa or within the GMT zone, with a maximum deviation of two hours. This flexibility ensures that you can seamlessly collaborate with our team and align with Cellulant's operational framework, no matter where you are.

KEY RELATIONSHIPS & STAKEHOLDERS:

• Product & Technology
• People & Culture
• CEO’s Office
• Risk and Compliance
• Finance

CORE RESPONSIBILITIES:

Internal Communications:

• Collaborate closely with the Senior Principal to develop and execute internal communication strategies that drive departmental campaigns, enhance employee engagement, and strengthen our internal brand.
• Partner with People & Culture to design strategies and programs that strengthen our employer brand and resonate with our young diverse audience in different markets.
• Ensure internal communications achieve the right tone and consistency.
• Promote and optimize the use of digital tools like the intranet (Celluverse) and the Employee Community platform, ensuring these systems integrate seamlessly to foster efficient communication and knowledge-sharing across the company.
• Ensure employees stay informed and connected through innovative, regular, and clear communication channels, driving a culture of transparency and inclusion.

Social Media Management:

• Collaborate with the copywriter and designer to design and manage the production of engaging, high-quality content (posts, images, videos) across various social media platforms (LinkedIn, Twitter, Facebook, Instagram, etc.).
• Collaborate with internal teams to promote products, services, and company milestones while reinforcing the brand voice and identity across all social media channels.

Media Relations:

• Support the PR strategy by drafting press releases, coordinating interviews, and maintaining relationships with media outlets.
• Assist in handling media inquiries and coordinate media interviews with employees and executives ensuring that press coverage is on-message positioning the company positively.
• Identify opportunities to raise Cellulant’s profile through events and partnerships and liaise with the relevant organisers for logistical excellence.

Project Management & Administrative Support:

• Assist with administrative tasks, including project management, reporting, and maintaining workflows for the Communications team.
• Coordinate with other departments to ensure timely delivery of communications projects and initiatives.

QUALIFICATIONS & EXPERIENCE:

• 5-7+ years of experience in a communications role in a fast-paced environment.
• Experience working in a fintech or technology-driven company.
• Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.
• Experience working with multiple stakeholders at various levels and in different countries, with the ability to drive alignment.
• Minimum of 4 years progressive experience managing internal communications or change management communication
• Minimum of 3 years progressive experience managing social media and working with social media management tools.

SKILLS:

• Relevant certifications in social media management, project management, and communication tools.
• Great project management skills with the ability to manage multiple tasks and deadlines.
• Experience working with social editing and analytics platforms such as Canva, Meta Business Suite, LinkedIn Anayltics,
• Familiarity with webinar platforms (e.g., Zoom, Meet, Hangouts, Microsoft Teams).

PERSONAL ATTRIBUTES:

• Excellent communicator, both written and verbal. You're able to take complex ideas and explain them in plain, compelling language.
• A digital native, who thinks social-first. You thrive on social platforms, stay updated with the latest trends, and can seamlessly manage content on the go—from a phone.
• Acute attention to detail; demonstrated ability for accuracy and thoroughness.
• Bold & self-driven; ability to take initiative - chase stories and capture moments without waiting to be told.
• Strategic thinker - you envision the big picture and then easily articulate what you are and what you’re not trying to do.

Method of Application

Use the link(s) below to apply on company website.