Vihiga County whose headquarters is in Mbale is Located in the Western Region of Kenya. It boarders Nandi to the East, Kisumu County to the South, Siaya County to the West and KAKAMEGA County to the North. It is one of the four Counties in the former Western Province. Vihiga County has five Constituencies; Luanda, Emuhaya, Hamisi, Sabatia and Vihiga. The County’s population stands at 612,000.
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- Contents
- Open Jobs
- Director Information Communication Technology (ICT)
- Assistant Director, Records
- Principal Records Officer
- Assistant Director, Communications
- Principal Communications Officer
- Chief Information Communication Technology Officer
- Accountant II
- Office Administrator I
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience8 - 10 years
- LocationVihiga
- Job FieldICT / Computer 
The officer shall report to the Chief Officer responsible for Public Service and Administration. He /she shall be responsible for managing the information systems and technology function by providing strategic leadership, oversight, operational management for the Information and Communication Technology (ICT) function within the Executive arm of the County Government of Vihiga.
Duties and responsibilities
Strategic Leadership and Governance
- ICT Strategy Development: Lead the formulation and implementation of a comprehensive ICT Strategy aligned with the county's policy priorities, development plan, and e-government initiative
- Policy and Planning: Develop, review and update ICT policies, frameworks and standards to ensure compliance with national standards and emerging technologies
- Budget and Resource Management: Direct planning, formulation and management of the ICT budget, ensuring optimal use of resources and sustainable investments in digital infrastructure
- Stakeholder Engagement: In consultation with the Chief Officer for Public Service, Work closely with county officials, government agencies, private sector partners and community representatives to foster partnerships, secure funding and support collaborative projects
Technology and Infrastructure Oversight
- IT systems Management: Oversee the design, implementation and maintenance of integrated ICT systems including data centres, networks, cyber security measures and cloud infrastructure
- Digital Transformation: Spearhead initiatives to digitize county services such as e- governance platforms, citizen service portals, e-learning and e-health systems
- Project Management: Manage ICT projects from conception through execution and evaluation. Ensure projects are delivered on time, within scope and budget
- System Integration: Lead efforts to integrate existing systems, eliminating silos, ensuring data consistency and improving interoperability among county departments
- Cyber security Oversight: Implement robust cyber security measures, risk assessments and disaster recovery protocols to protect data integrity and confidentiality
Technical Oversight and Innovation
Programming and Software Development
- Oversee the development, customization and maintenance of software solutions that support county operations
- Provide guidance on programming languages (e.g Java, Python, C#) and modern frameworks (e.g NET, Django, Angular) for in-house application development
- Ensure adherence to software development best practices including agile methodologies, version control and continuous integration/continuous development (CI/CD) protocols
- Emerging Technologies: Evaluate and implement new technologies (e.g Artificial Intelligence, Internet of Things, Big Data analytics) to enhance service delivery and administrative efficiency
- Data Management: Direct efforts to establish robust data governance, analytics frameworks and reporting systems that aid in evidence-based decision making
- IT Support and Innovation Lab: Champion the creation and maintenance of an IT support structure and innovation laboratory dedicated to testing, prototyping and scaling new digital solutions
Leadership and Team Management:
- Team Development: Recruit, train and mentor a skilled team of IT professionals
- Foster a culture of continuous improvement, collaboration and innovation
- Performance Management: Set clear performance objectives, conduct regular reviews and drive professional development to ensure the ICT team meets strategic goals
- Vendor and Contract Management: Negotiate contracts and manage relationships with external vendors, consultants and service providers. Ensure quality delivery of external services and alignment with county objectives
- Change Management: Lead transformational change initiatives, guiding staff and stakeholders through digital transitions and new technology implementations
Compliance, Risk and Quality Assurance
- Regulatory Compliance: Ensure all ICT operations comply with Kenyan legislation (including data protection laws and e-governance regulations) and international best practices
- Risk Management: Identify potential technical and operational risks; develop and implement mitigation strategies
- Quality Assurance: Establish and monitor performance metrics and key performance indicators (KPIs) for all ICT initiatives and projects
Requirements for Appointment
For appointment to this grade, an officer must have:
- Served in the grade of Deputy Director of Information Communication Technology or in an equivalent and relevant position in the Public Service or reputable private sector organization for a minimum period of three (3) years
- Minimum of eight (8) to ten (10) years of progressively responsible IT management experience
- A Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field
- A Masters degree in Computer Science or any other ICT related discipline from a recognized institution
- Attended a Strategic Leadership Development Programme lasting not less than four (4) weeks from a recognized institution
- Demonstrated professional ability, initiative and competence in organizing and directing work
- Excellent written and verbal communication skills; capable of engaging effectively with technical teams, senior management, elected officials and community stakeholders
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience3 years
- LocationVihiga
- Job FieldICT / Computer 
Duties and responsibilities
Records Management and Compliance
Policy Implementation:
- Assist in the development, update and enforcement of records management policies and procedures in alignment with National Guidelines and Legal Frameworks
- Ensure that all records practices comply with relevant Kenyan legislation, data protection and public records management standards
Records Lifecycle Management:
- Oversee the systematic creation, classification, archiving, retention and disposal of records—physical and electronic
- Establish and maintain retention schedules and ensure management of sensitive or confidential records
Digital Records Management:
- Support the implementation of electronic records management systems (ERMS) to facilitate efficient digitization, indexing, and retrieval of records
- Work with IT teams to integrate digital records solutions with existing administrative systems, ensuring data integrity and accessibility
Process Improvement:
- Identify gaps in existing records processes and recommend improvements in the use of technology and workflow automation
- Champion initiatives that enhance transparency and promote a paperless environment across county departments
Team Supervision:
- Assist in supervising and mentoring records management staff to ensure professional growth and adherence to best practices
- Provide continuous training and support regarding records handling, archiving techniques, and digital tools
Interdepartmental Coordination:
- Collaborate with department heads and ICT professionals to ensure cross-functional integration and seamless records flow
- Serve as a point of contact for records inquiries and support internal audits and compliance reviews
Documentation Practices:
- Oversee the creation and maintenance of detailed records management documentation including manuals, guidelines, and process maps
- Ensure that records repositories are updated regularly and that metadata is accurate and complete
Monitoring and Reporting:
- Prepare comprehensive reports on records management performance, compliance metrics, and audit findings for senior management
- Participate in both internal and external audits, ensuring prompt resolution of any identified issues
Regulatory Liaison:
- Serve as an intermediary with government agencies, local and national archives, and other regulatory bodies on records management matters
- Keep abreast of evolving legal requirements and technological advancements in the field of records and archives management
Requirements for Appointment
For appointment to this grade, an officer must have:
- Served in the grade of Principal records and Information Management Officer or in an equivalent and relevant position in the Public Service or reputable private sector organisation for a minimum period of three (3) years
- A Bachelor's degree in Information Management, Archival Science, Records Management, Library Science, or a related field is required
- Relevant Masters degree in Records and information management (will be an added advantage)
- Attended a Senior management course lasting not less than four (4) weeks from a recognized Institution
- Demonstrated professional ability, initiative and competence in organizing and directing work
- Excellent written and verbal communication skills; capable of engaging effectively with technical teams, and other stakeholders
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationVihiga
- Job FieldICT / Computer 
The Principal Records Officer will report to the Assistant Director Records and will be responsible for operational roles in managing the County's records system, ensuring that both physical and electronic records are accurately created, maintained, and archived.
This position supports the digital transformation and transparency initiatives by implementing best practices in records management, ensuring compliance with legal and regulatory frameworks, and facilitating timely and secure access to information for internal and external stakeholders.
Duties and responsibilities
Records Lifecycle Management:
- Oversee the systematic creation, classification, storage, and retrieval of records across all county departments
- Implement and maintain record retention schedules, ensuring proper archiving and timely disposition in accordance with legal requirements
Quality Assurance:
- Ensure records are properly indexed, updated, and stored to facilitate quick retrieval and use
- Conduct regular audits to verify adherence to established records management policies and identify improvement opportunities
Electronic Records Management:
- Support the implementation and efficient use of Electronic Records Management Systems (ERMS) to digitize records handling processes
- Collaborate with ICT teams to integrate digital records solutions with existing information systems, ensuring data integrity and security
Records Accuracy and Security:
- Ensure that all records are maintained with a high level of accuracy and that sensitive information is safeguarded with appropriate access controls
- Assist in developing and enforcing protocols for data privacy, cyber security, and disaster recovery related to records management
Policy and Procedure Adherence:
- Enforce strict adherence to County policies, legal frameworks, and standards governing records management
- Assist in updating records management procedures to align with new legal requirements and technological advancements
Reporting and Documentation:
- Prepare regular reports on records management activities, compliance status, and areas for improvement
- Assist to create, update, and maintain comprehensive documentation, including guidelines, manuals, and training materials for staff
Interdepartmental Support:
- Work collaboratively with accounting officers across departments and with administrative staff to ensure efficient records flow and management
- Serve as a key point of contact for inquiries related to record retrieval and management, assisting in resolving any issues or discrepancies
Training and Mentorship:
- Provide guidance and training to records management staff and users on best practices and new system functionalities
- Foster a culture of continuous improvement by sharing knowledge and staying updated on emerging trends and technologies in records management
Requirements for Appointment
For appointment to this grade, an officer must have:
- Served in the grade of Chief Records and Information Management Officer or in an equivalent and relevant position in the Public Service or reputable private sector organisation for a minimum period of three (3) years
- A Bachelor's degree in Records Management / Information Science from a recognised institution
- A certificate in a management course lasting not less than four (4) weeks from a recognized Institution
- Certificate in computer application skills from a recognised institution
- Membership in a recognized and relevant professional body
- Shown outstanding professional competence and administrative ability in the management of records function
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience3 years
- LocationVihiga
- Job FieldMedia / Advertising / Branding 
Duties and Responsibilities
The Assistant Director, Communications is a senior leadership role responsible for shaping and executing the county's communications strategy. This position plays a crucial part in managing both proactive and reactive communications while representing the County's vision to internal and external stakeholders. The successful candidate will be integral in enhancing public engagement, promoting transparency, and fortifying the county's reputation.
Duties and responsibilities
Strategic communication leadership:
- Develop and refine comprehensive communication strategies that align with the County's overall development and policy goals
- Advise senior leadership on media trends, public sentiments and best practices to reinforce the county's branding and public image
Policy formulation and implementation:
Collaborate with department heads to draft, implement, and update communication policies and standard operating procedures (SOPs) that standardize messaging across departments and ensure compliance with all regulatory requirements
Crisis and issue management:
- Design and implement proactive crisis communication plans
- Act as a key spokesperson during emergency situations or negative press, ensuring that accurate information is distributed swiftly and that public trust is maintained
Media and public relations:
- Forge and nurture relationships with local and national media
- Develop press kits, organize press conferences, and manage high-level media briefings
- Build networks with influencers and stakeholders to amplify the county's messages
Digital and social media oversight:
- Oversee the creation and dissemination of content through digital channels including the county's website, social media platforms, and email newsletters
- Innovate content strategies to engage a diverse citizen base and promote interactive public dialogue
Team leadership and development:
- Mentor and supervise a diverse team of communications professionals, setting clear performance objectives and providing ongoing professional development
- Foster a collaborative work culture that emphasizes creativity, accountability, and continuous learning
Interdepartmental coordination:
- Serve as the communication liaison between the County Government and other departments, ensuring that all public messaging is consistent, factual, and supportive of integrated county initiatives
- Participate in cross-department committees to drive policy consistency and stakeholder engagement
Requirements for Appointment
For appointment to this grade, an officer must have:
- Served in the grade of Principal Public Communications Officer or in a comparable and relevant position in the Public Service for a minimum period three (3) years
- A Bachelor's degree in any of the following disciplines: Mass Communication, Public Relations, Communications Studies, Journalism, International Relations, Social Sciences or any other approved equivalent qualifications from a recognized institution
- A Master's degree in any of the following disciplines: Communication Studies, Mass Communication, Journalism, Public Relations, Information Science, Social Sciences or any other approved equivalent qualifications from a recognized institution (will be an added advantage)
- Advanced computer application skills
- Good oral and written communication skills in both English and Kiswahili
- A certificate in a management course lasting not less than four (4) weeks from a recognized institution
- A person of high integrity, motivated and a team player
- In-depth understanding of digital communication tools, social media management, multimedia production, and public engagement strategies
- Strong leadership, crisis management, strategic planning, and excellent oral and written communication skills are essential
- Membership in recognized communication or public relations body (e.g., Public Relations Society of Kenya)
- Demonstrated professional competence as reflected in work performance and results
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationVihiga
- Job FieldMedia / Advertising / Branding 
Duties and Responsibilities
The Principal Communication Officer is a critical role within our Communications Directorate, tasked with creating, managing, and disseminating vital information that supports the County's operational goals. The job holder will be responsible for developing high-impact content, coordinating media engagements, and ensuring that the County's messaging is consistent, clear, and aligned with strategic initiatives. This role requires a passionate communicator who can translate complex policy issues into compelling narratives for the public.
Duties and Responsibilities
Content creation and editing:
- Develop and refine a broad range of communication materials such as speeches, press releases, newsletters, brochures, and web content
- Ensure consistency, clarity, and alignment with the County's messaging and branding guidelines
Digital Communication Management:
- Oversee the management of the County's digital presence
- Maintain and update the official website, manage social media profiles, and create content calendars
- Innovate and maintain digital campaigns to enhance public engagement
Media Monitoring and Reporting:
- Continuously monitor traditional and digital media platforms to track the County's public image and report on media trends
- Prepare comprehensive daily or weekly media digests to inform leadership of ongoing issues and opportunities
Event and Campaign Coordination:
- Plan and execute communication campaigns and public events
- Liaise with external agencies, vendors, and service providers to coordinate activities such as press conferences, community outreach events, and digital webinars highlighting County achievements and initiatives
Team Coordination and Supervision:
- Lead, mentor, and support junior communication staff
- Foster a collaborative team environment and offer regular training on emerging communication trends and technologies
Stakeholder Engagement:
- Develop effective communication links with key stakeholders, including media outlets, community leaders, and partner organizations
- Ensure all interactions contribute positively to the County's public image and mission
Documentation and Archiving:
- Ensure meticulous documentation of all communication activities, campaigns, and press interactions
- Maintain an archive of all official communications for future reference and accountability
Innovation and Best Practices:
- Stay updated on emerging communication technologies and methodologies
- Implement modern tools and techniques to optimize message delivery and public engagement
Requirements for Appointment
For appointment to this grade, an officer must have:
- Served in the grade of Chief Public Communications Officer or in a comparable and relevant position in the Public Service for a minimum of three (3) years
- A Bachelor's degree in any of the following disciplines: Mass Communication, Public Relations, Communication Studies, Journalism, International Relations, Social Sciences, or any other approved equivalent qualifications from a recognized institution
- A clear understanding of the workings of the media and the socio-political environment in Kenya
- Good oral and written communication skills in both English and Kiswahili
- Advanced computer application skills
- Attended a management course lasting not less than four (4) weeks from a recognized institution
- High integrity, motivation, and a team-player attitude
- In-depth understanding of digital communication tools, social media management, multimedia production, and public engagement strategies
- Strong leadership, crisis management, strategic planning, and excellent oral and written communication skills
- Membership in a recognized communication or public relations body (e.g., Public Relations Society of Kenya)
- Demonstrated professional competence and managerial capability as reflected in work performance and results
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationVihiga
- Job FieldICT / Computer 
This position is responsible for development of applications, reviewing and completing the existing Human Resource Management Information System (HRMIS) project that is aimed at developing, maintaining and introducing a variety of datasets/ parameters and ensuring such applications and systems are structured, designed and maintained according to departmental standards, procedures and guidelines.
Duties and Responsibilities:
- Coordinating systems analysis, design and programme specifications;
- Ensuring timely implementation and effective maintenance of systems
- Developing prototypes for required ICT solutions;
- Develop code, update and maintain software reports to fulfill user requirements;
- Maintain applications, debug or enhance existing programs to increase operating efficiency or adapt to new requirements;
- Draft, contribute to instructions or manuals to guide end users;
- Coordinate specialist trainings that relate to supported applications and areas, study operations and user manuals;
- Designing Local Area Network (LAN) and Wide Area Network (WAN);
- Introducing new technology; maintaining links; creating responsive web applications and templates;
- Team up with legal and project managers to shape software contracts ensuring contracts address architecture and economic value goals of software systems;
- Supervise the configuration and deployment of software solutions;
- Implement program support for computer operators or system analysts to define and resolve problems in running computer programs:
- Spearhead such other duties as may be reasonably required and which are consistent with the level of responsibility of this job.
Requirements for Appointment
- A degree in any of the following fields; Computer science/ Information Communication Technology or its equivalent from a recognized institution:
- Served in the grade of Senior Information Communication Technology Officer or in a comparable and relevant position for a minimum period of three (3) years;
- Proficiency in Database Management and experience with a variety of programming languages, Cloud Computing and emerging technologies in the industry;
- Membership to a relevant professional body;
- Demonstrate a high degree of competency in identifying, designing and monitoring information technology projects.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
- LocationVihiga
- Job FieldFinance / Accounting / Audit 
Duties and Responsibilities:
- Primary data entry and routine accounts work; balancing of cashbooks, imprests and advances;
- Maintain and update accounting records, including ledgers, journals and vouchers;
- Ensure accurate posting of financial transactions in compliance with accounting principles;
- Assist in the preparation of budgets, financial statements and periodic reports;
- Verify and reconcile bank statements, cashbooks and other financial documents;
- Ensure compliance with tax laws, county financial regulations and auditing standards;
- Prepare and submit statutory deductions (PAYE,NSSF,NHIF) and other statutory returns;
- Perform such other functions that may be delegated from time to time.
Requirements for Appointment
- Must be a Kenyan citizen;
- Be a holder of Bachelors degree in Business Administration (Accounting option), Commerce (Accounting or Finance option), from a recognized institution or any other relevant equivalent qualification;
OR
- A pass in Part II of the Certified Public Accounts (CPA) examination or its recognized equivalent qualification;
- Must satisfy the provisions of Chapter Six of the constitution of kenya 2010
Core Competencies
- A team player who demonstrates patience, flexibility and honesty;
- Be willing and able to meet tight deadlines and work extra hours when required;
- A self-starter, who is able to plan and manage his/her own work, takes initiative and strives to meet deadlines;
- Strong numerical and analytical skills.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationVihiga
- Job FieldAdministration / Secretarial 
Duties and Responsibilities:
- Assisting in planning, organizing and coordinating County Public Service Board functions;
- Maintaining records of the County Public Service Board;
- Monitoring the Board's decisions by maintaining an up to date implementation matrix;
- Establishing and monitoring procedures for record keeping of correspondences and files;
- Coordinating the schedules of meetings, appointments and interviews;
- Facilitate and coordinate meetings;
- Assisting in the office in preparation of Reports to the County Assembly;
- Preparing responses to simple routine correspondences;
- Ensuring, security, integrity and confidentiality of data;
- Managing office protocol and etiquette;
- Any other related duty assigned by the supervisor.
Requirements for Appointment
For appointment to this grade, a candidate must have;
- Served in the grade of Office Administrator II for a minimum period of three(3) years;
- Bachelors Degree in Secretarial Studies,Bachelor of Business and Office Management or any other relevant degree from a recognized institution;
OR
- Bachelors Degree in Social Sciences or any other relevant degree from a recognized institution;
- Certificate in Computer Applications from a recognized institution;
- Certificate in Public Relations and Customer Care course lasting not less than two (2) weeks from the Kenya School of Government or any other recognized institution; and
- Shown merit and ability as reflected in work performance and results.
Method of Application
Interested and qualified candidates should submit their filled job application forms with copies of their National Identity/passport, Academic & Professional certificates and current Chapter Six compliance certificates to the undersigned on or before 13th day of June, 2025.
SECRETARY/CEO VIHIGA COUNTY PUBLIC SERVICE BOARD
P.O ВОX 880-50300
MARAGOLI.
Please Note
- County Government of Vihiga is an equal opportunity employer and encourages People Living with Disabilities, Youth and Women to apply.
- County Public Service Board does not charge any recruitment fee whatsoever. Do Not Pay Money to Fraudsters because Our services are absolutely free
- Canvassing will lead to automatic disqualification
- Only shortlisted candidates will be invited for interview.
- Those with certificates from foreign institutions must have them certified by the relevant authority.
